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DEFINITION: A service that allows billing of calls to telephone-company issued cards or accounts.
Calling Card Services Reports
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Adapting IT Operations to Uncertain Times
sponsored by ServiceNow
WHITE PAPER: The COVID-19 crisis probably wasn’t accounted for in your organization’s business continuity plans – and why would it be? Dive into this guide to learn about the three IT challenges in the new world post-COVID-19.
Posted: 18 May 2020 | Published: 18 May 2020

ServiceNow

AIOps 101: The Essential Guide to Everything AIOps
sponsored by ServiceNow
EGUIDE: There are still many questions around AIOps. Once an AIOps tool or platform recognizes an anomaly, can the AI evaluate possible responses? And when it selects a likely resolution, can it act quickly to execute the fix? This E-Guide aims to answer these questions and everything AIOps. Download now to learn more.
Posted: 19 Jan 2021 | Published: 15 Jan 2021

ServiceNow

AIOps Done Right for Retailers
sponsored by Dynatrace
WHITE PAPER: This white paper dives into what AIOps can do in the event of a crisis, from root cause analysis to auto-remediation, to help retailers drive better customer experience and gain a competitive edge. Download now to take a look at challenges, success stories, platform walkthroughs and more.
Posted: 01 Feb 2021 | Published: 01 Feb 2021

Dynatrace

AIOps Done Right in Banking
sponsored by Dynatrace
WHITE PAPER: Banks that want to see tangible benefit from AIOps need to know that it is a journey but – when done right — can offer up a whole new level of automation and agility. This white paper dives more into what AIOps can do to help banks drive innovation and gain a competitive edge. Open now to take a look at challenges, success stories, and more.
Posted: 02 Feb 2021 | Published: 02 Feb 2021

Dynatrace

An IT Executive’s Guide to Automation
sponsored by Red Hat
EBOOK: Industries are feeling the pressure to deliver services quickly and securely. While IT plays a crucial role in meeting those demands, it can be hard to keep up. Automation can help extend the workforce and fill in the gaps. Open this eBook to discover everything you need to know about automation and how to implement it in your organization.
Posted: 11 Feb 2021 | Published: 11 Feb 2021

Red Hat

An SRE journey to AIOp
sponsored by IBM
WHITE PAPER: Powered by innovations from IBM Research, IBM Cloud Pak for Watson AIOps empowers your SREs and IT operations teams to move from a reactive to proactive posture towards application-impacting incidents. Use AI across every aspect of your IT operations toolchain to improve resiliency and efficiency. Download the whitepaper now, let IBM guide you.
Posted: 19 Jan 2021 | Published: 19 Jan 2021

IBM

Atlassian’s Data Center: Customer Feedback
sponsored by Atlassian
CASE STUDY: Curious about Atlassian’s latest Data Center software? Open up this case study to take a closer look at Atlassian’s Data Center features and hear from the customers who implemented it in their organization.
Posted: 16 Feb 2021 | Published: 16 Feb 2021

Atlassian

Autumn 2020 Doppler Report
sponsored by HPE and Intel®
WHITE PAPER: As digital transformation efforts accelerate, how do organizations keep sight of their main goals? And what are common factors that can serve as a framework to keep those goals on track? Download this Doppler report to explore the answer to those questions and more.
Posted: 25 Jan 2021 | Published: 25 Jan 2021

HPE and Intel®

Be the Change: Turn Spend to Value
sponsored by Lumen
RESOURCE: Lumen Unified Communications solutions, powered by Cisco, transport your telephony to the cloud in a fast, effective fashion and everything get delivered as a service. In this infographic, uncover key features of Lumen Unified Communications.
Posted: 05 Feb 2021 | Published: 05 Feb 2021

Lumen

Benelux Salary Survey 2016/2017
sponsored by ComputerWeekly.com
EGUIDE: he Computer Weekly 2016-2017 salary survey, which questioned 190 IT and business professionals in Benelux, found that, as expected, senior IT managers command the highest salaries, with an average annual income of €128,180.
Posted: 08 Jun 2017 | Published: 08 Jun 2017

ComputerWeekly.com

BeneluxIT Priorities 2017
sponsored by ComputerWeekly.com
EGUIDE: This year's Computer Weekly and TechTarget IT Priorities survey has revealed that IT decision makers at Benelux based organisations are less confident, than counterparts in most other parts of Europe, that IT budgets will rise this year.Only 28% of them think budgets will increase.
Posted: 06 Feb 2017 | Published: 07 Feb 2017

ComputerWeekly.com

Best Practices for Effective IT Alerting
sponsored by LogicMonitor
WEBCAST: Incorrectly tuned alerts can result in an alert system failure. Additionally, managing alerts can be time consuming and can take attention away from what’s important. Tune into this webinar to learn best practices for improving an alerting strategy, such as setting alert routing, avoiding alert email overload and more.
Posted: 14 Jan 2021 | Premiered: Jan 14, 2021

LogicMonitor

Achieving Actionable Insights from IT Operations Big Data
sponsored by IBM
VIDEO: IT operations faces a data deluge, at the same time as they're trying to keep up with a higher demand for service and a shrinking response window for when things go wrong. But with analytics for IT operations, you can turn terabytes of monitoring data into actionable insights that allow IT to take a proactive approach to application performance.
Posted: 20 Nov 2013 | Premiered: 20 Nov 2013

IBM

Alcatel UMA Solution: Unlicensed Mobile Access
sponsored by Alcatel
PRODUCT LITERATURE: Unlicensed mobile access (UMA) technology provides access to GSM and GPRS mobile services over unlicensed spectrum technologies, including Bluetooth and 802.11 (WiFi).
Posted: 07 Jul 2006 | Published: 01 Feb 2006

Alcatel

Alfred University Case Study: Higher Returns for Higher Education
sponsored by DellEMC and Intel®
CASE STUDY: Read this case study to learn how Alfred University saved 80% on hardware, refreshing SunGard Higher Education Banner Unified Digital Campus infrastructure with Dell servers.
Posted: 02 Jul 2010 | Published: 01 Nov 2009

DellEMC and Intel®

All Clouds are Not Created Equal: A Logical Approach to Cloud Adoption in Your Company
sponsored by IBM
WHITE PAPER: You've decided to make the leap to the cloud, but with so many different configurations offered by multiple providers representing different degrees of benefits and risks, how do you even begin to determine the approach that will best suit your organisation's unique needs? Read this white paper to find guidance to help you make sense of the cloud.
Posted: 31 Jul 2012 | Published: 29 Feb 2012

IBM

Allied Solutions Moves IP Telephony System to CDW Data Center
sponsored by CDW Corporation
CASE STUDY: As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions.
Posted: 08 Sep 2009 | Published: 01 Sep 2009

CDW Corporation

ASG-Discovery and Dependency Mapping (ASG-DDM)
sponsored by ASG Software Solutions
WHITE PAPER: This paper explains ASG's unique, automated solution for discovery and dependency mapping for change and configuration management.
Posted: 23 Feb 2010 | Published: 23 Feb 2010

ASG Software Solutions

Atrion Enhances Managed Services and Boosts Profit Margins with Nimsoft
sponsored by Nimsoft, Inc.
CASE STUDY: Atrium needed help gaining end-to-end service level monitoring insights and finding a monitoring platform with a strategic vendor partnership that could help support business growth objectives. Read this case study to learn about the problems Atrion faced and how Nimsoft products helped them overcome those challenges.
Posted: 04 Nov 2009 | Published: 04 Nov 2009

Nimsoft, Inc.

Automating IT Configuration Controls with Oracle Enterprise Manager Configuration Change Console
sponsored by Oracle Corporation
WHITE PAPER: This whitepaper discusses how to define, track and enforce IT policies; automate IT compliance processes; and reduce the effort and cost of managing business applications.
Posted: 10 Sep 2009 | Published: 16 Oct 2008

Oracle Corporation

Be a Superhero: Use Application & Infrastructure Visibility to Gain Competitive Advantage
sponsored by IBM
VIRTUAL TRADESHOW: Access this resource to learn how to optimize operations, performance, analytics, automation and delivery of your IT services in today's complex on-premise, hybrid and cloud environments. You'll be able to select from a wide array of content in different media formats to help you make smarter decisions now and for your organization's future.
Posted: 27 Oct 2014 | Premiered: Oct 27, 2014

IBM

Be a Superhero: Use Application & Infrastructure Visibility to Gain Competitive Advantage
sponsored by IBM
VIRTUAL ENVIRONMENT: Access this resource to learn how IBM can help you with the Operations, Performance, Analytics, Automation and Delivery of your IT services in today's complex on-prem, hybrid and cloud environments. You'll be access a wide array of content in different media format to help you make smarter decisions now and for your organization's future.
Posted: 28 Oct 2014 | Premiered: 28 Oct 2014

IBM

Become an Automated, Agile Enterprise
sponsored by Hewlett Packard Enterprise
WEBCAST: The pressure is on for IT to become more agile, and while many organizations have responded by leveraging cloud and automation, the promise of seamless service delivery often goes unfulfilled. In this webcast, discover a better approach to automation that takes inspiration from the manufacturing world -- IT as an "assembly line."
Posted: 12 Jun 2014 | Premiered: Jun 12, 2014

Hewlett Packard Enterprise

Best Practices for Boosting Sales and Navigating MSP Pricing
sponsored by Quosal
EGUIDE: In this expert e-guide, discover insights into the sales process and learn how more organized management can help you bust quotas. Also, explore the methods managed service providers leverage—both homegrown and commercial—that help them nail down their pricing calculations.
Posted: 02 Feb 2016 | Published: 28 Jan 2016

Quosal

Best Practices in Protecting the Technology Systems Revolutionizing Healthcare
sponsored by Emerson Network Power
WHITE PAPER: With technology infiltrating every aspect of healthcare, traditional approaches to power protection no longer suffice. This paper introduces a new hospital power protection model that leverages technologies and best practices forged in the data center.
Posted: 08 Aug 2013 | Published: 07 Jul 2009

Emerson Network Power
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