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How Leading Organizations Use AI to Deliver Exceptional Customer Experiences sponsored by Splunk WHITE PAPER: Click to access a collection of case studies that highlight the impact of machine learning in predicting, preventing, and troubleshooting IT events before they have a chance to leave a mark on business continuity – and before they impact customers. Posted: 21 Mar 2019 \| Published: 21 Mar 2019 TOPICS: IT Management \| IT Service Management \| IT Services

Finding Flexibility with Microservices, Containers, and Runtimes sponsored by Red Hat WHITE PAPER: There are pragmatic ways for developers to gain the benefits of microservice design via new programming models and frameworks. Read on as this Forrester report highlights three emerging methods, their impact, and how to leverage the outlined strategies to overcome microservices' complexity. Posted: 07 Feb 2018 \| Published: 31 Dec 2016 TOPICS: Application Deployment \| Application Development \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Center Networking \| Data Centers \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services

The KPIs Top MSPs Rely on and How to Use Them in Your Business sponsored by ConnectWise EBOOK: Download this e-book for an overview of some of the most important KPIs used by top MSPs. It focuses on two major areas—finance and service—to help you better understand how to use KPIs as an essential tool for building a more sustainable business. Posted: 04 Mar 2019 \| Published: 31 Dec 2018 TOPICS: IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| Managed Security Services \| Managed Security Services Providers \| Performance Testing \| Peripheral Hardware \| VARs

CW Benelux November 2019-January 2020: Dutch banks fight money laundering sponsored by ComputerWeekly.com EZINE: Dutch banks have decided to work together in the fight against money laundering. Globally, only about 3% of money laundering activity is detected and stopped. Posted: 24 Oct 2019 \| Published: 31 Oct 2019 TOPICS: Computer Crimes \| Computer Industry \| Financial Applications Software \| Financial Reporting \| Financial Services \| Financial Transaction Processing \| IT Best Practices \| IT Governance \| IT Services \| IT Workforce \| Security \| Security Best Practices \| Security Systems

2017 Salary Survey ASEAN Infographic sponsored by ComputerWeekly.com DATA SHEET: Download the 2017 Salary Survey ASEAN infographic to discover the latest information about demographics, training, earnings and women in IT. Posted: 12 Sep 2017 \| Published: 13 Sep 2017 TOPICS: Careers \| IT Departments \| IT Industry \| IT Management \| IT Managers \| IT Services \| IT Workforce \| Training

ITSM and Digital Transformation – Where Are We? sponsored by Serviceaide WEBCAST: Hear from ITSM and IT automation experts as they discuss the impending evolution of ITSM under the pressures of digital transformation – and how technology like AI, machine learning, and process automation will become crucial to a successful IT service strategy. Posted: 17 Jun 2019 \| Premiered: Nov 27, 2018 TOPICS: IT Management \| IT Service Management \| IT Services

CW Benelux August 2017 sponsored by ComputerWeekly.com EZINE: The Netherlands is building itself a bit of a reputation when it comes to applying the latest technologies to some of the challenges facing people and businesses today. Posted: 02 Aug 2017 \| Published: 10 Aug 2017 TOPICS: Computer Crimes \| Computer Hardware \| Computer Software Industry \| Cybersecurity \| Data Analytics \| Data Center Design \| Data Center Management \| Data Centers \| Data Security \| Internet Applications Software \| Internet Information Services \| Internet Monitoring Software \| Internet Security \| Internet Security Software \| Internet Services \| IT Consulting Services \| IT Governance \| IT Services \| IT Systems \| Networking \| Networking Hardware

Deloitte Tech Trends 2017 sponsored by ComputerWeekly.com RESEARCH CONTENT: Deloitte's annual Tech Trends report identifies the critical developments that are likely to disrupt UK and global businesses in the next 18 to 24 months Posted: 20 Apr 2017 \| Published: 20 Apr 2017 TOPICS: Business Environment \| Business Intelligence \| Business IT Alignment \| Business Management \| CIOs \| Data Analytics \| Data Collection \| Data Management \| Data Quality \| IT Departments \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Services \| IT Workforce \| Virtual Appliance

CW Europe – December 2018 sponsored by ComputerWeekly.com EZINE: Dutch military intelligence have released a lot of details about the attempted to hack into the networks of the Organisation for the Prohibition of Chemical Weapons (OPCW) in The Hague. Posted: 06 Dec 2018 \| Published: 13 Dec 2018 TOPICS: Cloud Computing \| Computer Crimes \| Computer Industry \| Computer Software Industry \| Cybersecurity \| Data Analytics \| Data Centers \| Data Encryption \| Data Governance \| Databases \| IT Best Practices \| IT Governance \| IT Infrastructure \| IT Management \| IT Services \| IT Systems \| Security

How Leading Organizations Use AI to Deliver Exceptional Customer Experiences sponsored by Splunk WHITE PAPER: Click to access a collection of case studies that highlight the impact of machine learning in predicting, preventing, and troubleshooting IT events before they have a chance to leave a mark on business continuity – and before they impact customers. Posted: 21 Jan 2019 \| Published: 21 Jan 2019 TOPICS: Artificial Intelligence \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services

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