BPL

EZINE: In this ezine, we look at how digital transformation is shaking up the Nordic region and placing CIOs at the forefront of the social and economic changes that come with it. Norway, Denmark, Sweden and Finland are all heading in the same direction at pace and it appears this move is being fuelled by more traditional businesses.

Posted: 15 Feb 2019 | Published: 21 Feb 2019

WHITE PAPER: In this expert evaluation, find out what's new in ServiceNow's Now Platform from its previous iterations, and get a closer look at how it stacks up in comparison to similar offerings on the market today.

Posted: 21 Mar 2019 | Published: 24 Oct 2018

WHITE PAPER: Discover what automation looks like when integrated into these five frequent-flyer IT service requests – and how to configure process automation of your own to take these highly-manual tasks off your plate.

Posted: 01 Nov 2019 | Published: 01 Nov 2019

EBOOK: This 105-page e-book serves as your go-to resource on the fundamentals of IT service delivery, featuring a blueprint for successfully managing and delivering services to your customers. Download the full e-book here.

Posted: 11 Mar 2019 | Published: 31 Dec 2018

WHITE PAPER: Digital transformation efforts are skyrocketing – and these projects rely on a variety of resources across your IT networks. What's your network's threshold for handling these workloads? Take this whitepaper to figure out the top network deliverables you should prioritize when supporting digital transformation projects in 2019.

Posted: 15 Aug 2019 | Published: 15 Aug 2019

VIDEO: Since their legacy Lotus Notes environment was going to shutdown, which included over 200 custom apps, one company took a group of workers that had been developing ITIL and service management modules for years and transitioned them into a team that builds custom apps. Find out the benefits they realized from this process.

Posted: 26 Jan 2018 | Premiered: 19 Jan 2018

WHITE PAPER: From operational noise, to overwhelming waves of alerts, to change frequency, managing IT service operations can grow to unmanageable levels that can drown IT teams in inefficiencies. Download this whitepaper which dives into the 4 benefits of AIOps for managed IT services, and learn about how it can control 5 critical challenges.

Posted: 31 Oct 2019 | Published: 31 Oct 2019

WHITE PAPER: Click to access a collection of case studies that highlight the impact of machine learning in predicting, preventing, and troubleshooting IT events before they have a chance to leave a mark on business continuity – and before they impact customers.

Posted: 21 Jan 2019 | Published: 21 Jan 2019

PRODUCT OVERVIEW: Both internal and external service management strategies are in the midst of a substantial paradigm shift thanks to the growing viability of cognitive technology and automation. Inside, dive into the three core elements that comprise a modern cognitive service management strategy.

Posted: 16 Jul 2019 | Published: 16 Jul 2019

WHITE PAPER: Read about a cutting-edge ITSM platform that uses graphical tools to configure and deploy new applications – all without any installation steps or having to write additional lines of code.

Posted: 15 Mar 2019 | Published: 15 Mar 2019