eLearning Services White Papers

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Recruit and Build the Right Team for your Service Desk sponsored by Citrix Online UK WHITE PAPER: An organization is only as successful as the people who run the Service Desk. Check out this white paper and explore key ways you can recognize the right people to help build your Service Desk team. Posted: 16 May 2011 \| Published: 16 May 2011 TOPICS: Help Desk Management \| Help Desk Management Services \| Help Desks \| Recruiting Services \| Training \| Training and Educational Services

Ensuring Long-Term Success of BI/Analytics Projects: Train and Train Again sponsored by SAP America, Inc. WHITE PAPER: BI solutions are fast becoming a mainstay for organizations that recognize that proper collection and analysis of information can improve critical business processes. This paper provides key evaluation concerns for organizations looking to implement comprehensive training to ensure the success of their enterprise BI projects. Posted: 20 Sep 2010 \| Published: 20 Sep 2010 TOPICS: Business Intelligence \| Business Intelligence Software \| IT Management \| IT Managers \| ITIL \| SAP (Product) \| Training \| Training and Educational Services \| Training Software

Five Calls to Make When Developing a Mobile Learning Strategy sponsored by Skillsoft WHITE PAPER: This brief resource provides tips for deploying mobility in the workplace. Posted: 18 Apr 2012 \| Published: 18 Apr 2012 TOPICS: Mobile CRM \| Mobile Device Management \| Mobile Workers \| Smart Phones \| Tablet PC \| Training and Educational Services \| Web 2.0

Thinking of Cutting Your Team’s Training Budget? Think Again! sponsored by SAP America, Inc. WHITE PAPER: This paper will explain how education and training programs from SAP are now offered in a wide variety of delivery options to meet the needs of today’s workforce. This paper will also introduce you to the flexible training options now available from SAP, as well as some innovative new offerings just released in the last few months. Posted: 28 Sep 2010 \| Published: 28 Sep 2010 TOPICS: Budgeting \| Business Process Management \| Business Processes \| Educational Software \| IT Management \| IT Managers \| SAP (Product) \| Training \| Training and Educational Services \| Training Software

Skill Level and Training Key Factors in IT Project Success sponsored by Hewlett Packard Enterprise WHITE PAPER: This white paper provides an analysis of a comprehensive survey with 144 senior IT managers examining the impact training and skill level had on the success of 377 IT projects. Posted: 01 Dec 2008 \| Published: 26 Nov 2008 TOPICS: CIOs \| Employee Monitoring \| IT Asset Management \| IT Managers \| Project Management \| Training \| Training and Educational Services \| Training Software

Managing Storage: Trends, Challenges, and Options sponsored by EMC Corporation WHITE PAPER: With the explosion of data, storage environments are becoming more complex. Poorly designed storage infrastructures are putting companies at risk. Download this study to learn how storage managers built stronger storage management teams and environments. Posted: 31 Jul 2006 \| Published: 01 Jul 2006 TOPICS: Certification Programs \| Disaster Recovery \| Information Technology Professionals \| Market Trends \| Storage Industry \| Storage Infrastructure \| Storage Management \| Surveys \| Training and Educational Services

Router Essentials sponsored by Global Knowledge WHITE PAPER: Build a basic foundation of knowledge about routers, the devices that allow you to move packets between networks, by reading this white paper. Posted: 10 Dec 2008 \| Published: 11 Oct 2008 TOPICS: Ethernet Networks \| Network Infrastructure \| Network Management \| Network Protocols \| RAM \| Routers \| Switches \| Training and Educational Services

The 7 Deadly Skills of The Perfect Employee sponsored by Skillsoft WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied. Posted: 23 Apr 2012 \| Published: 23 Apr 2012 TOPICS: Certification Programs \| eLearning \| Employee Performance Management (EPM) \| IT Agents \| Training \| Training and Educational Services \| Training Software

Virtual Firsthand Training – A New Dimension of SAP® Education sponsored by SAP America, Inc. WHITE PAPER: This paper describes how new virtual learning options from the SAP® Education organization fulfill the requirements of many companies and consultants. Continue reading to learn how they reduce training investments, meet various needs, and offer a flexible learning approach. Posted: 28 Sep 2010 \| Published: 28 Sep 2010 TOPICS: Business Process Automation \| Business Process Management \| Business Processes \| Certification Programs \| Educational Software \| SAP (Product) \| TCO \| Training \| Training and Educational Services \| Training Software

Step Up to Cisco Premier sponsored by Comstor WHITE PAPER: Access this one-page resource to learn about Step Up to Cisco Premier, a unique training that can help your associates receive the Cisco Premier certification so you can identify your company as a qualified, trained, and experienced Cisco resource. Posted: 08 Feb 2012 \| Published: 27 Jan 2012 TOPICS: Certification Programs \| Routing \| Security \| Switching \| Testing \| Training \| Training and Educational Services \| WLAN