Web 2.0 White Papers

WHITE PAPER: In this resource, learn how social search tools can help you access and utilize vast amounts of human knowledge, enabling your organization to increase collaboration and accelerate innovation.

Posted: 09 Dec 2013 | Published: 31 Jan 2013

WHITE PAPER: Click on the link below to access the following white paper to discover a solution to the antiquated methods of Web data management. Learn how Web data automation can effectively mitigate errors, cut costs, and give your company a sharper competitive edge.

Posted: 22 Nov 2013 | Published: 22 Nov 2013

WHITE PAPER: Consult this white paper to discover 5 important questions to consider when choosing a Web data extraction solution. Also discover various vendors how they compare to each other.

Posted: 22 Nov 2013 | Published: 22 Nov 2013

WHITE PAPER: The following white paper outlines many of the challenges associated with social media and how to overcome them. Gain expert advice on how companies today are utilizing social media to their advantage.

Posted: 15 Nov 2013 | Published: 15 Nov 2013

WHITE PAPER: The following white paper details 5 key questions to ask when choosing a branding agency. Learn how to read the answers that they give you in order to make an accurate assessment on the agency at hand.

Posted: 13 Nov 2013 | Published: 13 Nov 2013

WHITE PAPER: The following white paper addresses the issues with website performance and how you can ensure that you deliver only the fastest content to your consumers.

Posted: 07 Nov 2013 | Published: 07 Nov 2013

WHITE PAPER: The following white paper details how you can simplify and effectively turbocharge the way you distribute your online video and media to any device, anywhere all while using your existing systems.

Posted: 06 Nov 2013 | Published: 06 Nov 2013

WHITE PAPER: The following white paper details exactly how to ensure that the delivery of your websites and web-based applications is fast, agile, and optimized.

Posted: 06 Nov 2013 | Published: 06 Nov 2013

WHITE PAPER: The following white paper discusses how to successfully create and implement a strategy to manage your social media mix and at the same time, create a fluid online communication outlet.

Posted: 05 Nov 2013 | Published: 05 Nov 2013

WHITE PAPER: The following white paper details an approach to social media that integrates social media and existing consumer information to create a 360-degree view of the customer.

Posted: 05 Nov 2013 | Published: 05 Nov 2013

WHITE PAPER: In the following article, IBM experts address a key aspect in the design process.

Posted: 09 Oct 2013 | Published: 09 Oct 2013

WHITE PAPER: This white paper discusses the imperative need for always on SSL, and the steps you can take to deliver end-to-end protection for your users. It also includes detailed accounts of four organizations that are leading the way with always on SSL in a cooperative effort to make the internet more secure.

Posted: 11 Sep 2013 | Published: 01 May 2012

WHITE PAPER: Your brand can be the next celebrity with these helpful tips. Find out how to improve customer relationship management and web content management by consulting this resource now.

Posted: 26 Aug 2013 | Published: 26 Aug 2013

WHITE PAPER: Web experience management is essential to the success of a business. View this resource to learn how you can leverage the principles of response design to deliver compelling and adaptive experiences across touch points in the global enterprise.

Posted: 26 Aug 2013 | Published: 26 Aug 2013

WHITE PAPER: The way people interact and form relationships is changing, social business is the way of the future. This resource explains more about the opportunities that social business provides. It discusses how to go about adopting social media for both external and internal purposes, read on to learn more tips on transitioning to the social enterprise.

Posted: 16 Jul 2013 | Published: 16 Jul 2013

WHITE PAPER: Salesforce has been recognized by Gartner as a leader in this report for the 8th year in a row.In the age of the customer, nothing is more important than customer service. Service Cloud customers agree.

Posted: 08 Jul 2013 | Published: 13 May 2013

WHITE PAPER: This resource takes an inside look at the new dangers posed by phishing 2.0 attacks. Read on to find an overview of the structure of these threats, learn about web security and anti-phishing capabilities your organization needs, and much more.

Posted: 31 May 2013 | Published: 31 May 2013

WHITE PAPER: Customers want to use social media, video, instant messaging and more to contact you - and they want to do it quickly. In this resource, check out seven key trends that are driving effectiveness in the contact center.

Posted: 31 May 2013 | Published: 30 Apr 2013

WHITE PAPER: This helpful resource introduces one CRM tool that allows you to optimize your customer interactions across all communication channels and glean deeper insight into your customer base.  Read on to learn about the specific benefits this technology offers businesses across all sectors.

Posted: 30 Apr 2013 | Published: 31 Dec 2012

WHITE PAPER: Customer service has a profound impact on profitability. And even more, you have to think about your reputation in this age of social media. Read this informative white paper analyzing seven exciting technology innovations that can empower businesses to optimize customer service in today's multi-channel world.

Posted: 30 Apr 2013 | Published: 30 Apr 2013

WHITE PAPER: View this white paper to learn how Japan's largest blog service provider, CyberAgent, found a way to create a new level of engagement and loyalty among its blog readers. By developing an analytics framework that enabled a new kind of insight into blogging preferences and behavior.

Posted: 29 Apr 2013 | Published: 29 Apr 2013

WHITE PAPER: In the age of social media, web analytics can help you harness data from a variety of channels to construct and implement an effective, integrated marketing strategy. Check out this helpful white paper to learn how you can advance your digital marketing strategy, grow brand loyalty and build revenue through the use of analytics.

Posted: 18 Apr 2013 | Published: 18 Apr 2013

WHITE PAPER: Web site optimization can drastically help your business increase conversion rates and bring in revenue, but it is not a simple process. Turn to this informative white paper to learn about the different types and strengths of online testing for site optimization, and determine which process is most effective for your organization.

Posted: 16 Apr 2013 | Published: 16 Apr 2013

WHITE PAPER: Your company's website is one of your most valuable assets, so it needs to be as effective, informative, and engaging as possible in order to provide the best customer experience. Turn to this white paper to learn the challenges behind optimizing your site and learn how you can avoid the pitfalls while implementing the most effective processes.

Posted: 16 Apr 2013 | Published: 16 Apr 2013

WHITE PAPER: With over 800 million Facebook users to potentially see your message, you need to capitalize on the marketing opportunity that Facebook ads presents. Read this white paper to better understand targeted ads for fans, and for advice on creating a strategy for successfully driving traffic, tracking campaign activity, and increasing conversions.

Posted: 12 Apr 2013 | Published: 12 Apr 2013