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This guide explains the challenges of user response monitoring and how to overcome these challenges. It also teaches you how to get a real handle on infrastructure performance and shows you how it will impact user experience.
WHITE PAPER:
What’s the truth behind the failure of many BI projects? Read this paper to learn the main factors leading to disappointment. These pitfalls are not those of new entrants to BI but have been repeated by smart and well managed companies worldwide.
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This white paper discusses customer data integration challenges facing businesses with mixed deployments and presents Oracle's vision and solution for comprehensive integration with Oracle's Siebel CRM On Demand.
WHITE PAPER:
Learn the performance challenges that IT departments face with feature-rich, high-volume corporate intranet portals and discover simple ways to improve response time by as much as 30% for a better overall user experience.
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CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management.
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While retailers are heeding the daily drumbeat of pundits on the importance of focusing on the customer experience, a gap remains between what retailers are delivering and what shoppers expect.