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Telephone Equipment White Papers (View All Report Types)
 
Enhancing customer experience: first, do no harm
sponsored by Avaya
WHITE PAPER: By reading this short white paper you will gain the knowledge you need to implement a successful customer service system. You will learn best practices for enhancing your customers experience and why cross pollinating your organization can be very helpful.
Posted: 15 Jun 2011 | Published: 15 Jun 2011

Avaya

The Confident Choice for Cisco® Unified Communications: Datasheet
sponsored by Insight and Plantronics
WHITE PAPER: This whitepaper provides a breakdown of a range of audio devices compatible with Cisco phones and UC Integration soft clients.
Posted: 14 Nov 2013 | Published: 14 Nov 2013

Insight and Plantronics

Voice and Unified Communication-Enabled Networks: Three Critical Considerations
sponsored by Brocade
WHITE PAPER: The multi-service, mission-critical, business-enabling campus LAN needs consistent features and service reliability from edge to core. Talk to Brocade and find out how to deploy an extraordinary network for the entire enterprise-converged campus to consolidated data center.
Posted: 09 Feb 2010 | Published: 09 Feb 2010

Brocade

Transforming your voice, video and collaboration infrastructure: The IBM journey toward unified communications
sponsored by IBM
WHITE PAPER: Access this resource for insight into creating an effective communications infrastructure today, facing challenges such as maintaining service quality, managing data security, and protecting employee privacy.
Posted: 02 Mar 2012 | Published: 01 Sep 2010

IBM

Desk Phones or Softphones? It Depends
sponsored by AudioCodes
WHITE PAPER: In this white paper, learn about difference scenarios companies may deal with when selecting phones for employees, and which types of phones are the best choice for each scenario.
Posted: 24 Jan 2019 | Published: 24 Jan 2019

AudioCodes

Removing Complexity from Microsoft Teams and Skype for Business Environments
sponsored by AudioCodes
WHITE PAPER: Read this white paper to learn about a suite of tools designed to simplify the management of VoIP devices and Microsoft Teams and Skype for Business environments using a single pane view.
Posted: 24 Jan 2019 | Published: 24 Jan 2019

AudioCodes

Voice Architectures and Deployment Models
sponsored by Global Knowledge
WHITE PAPER: Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.
Posted: 10 Dec 2008 | Published: 10 Dec 2008

Global Knowledge

Zoom vs. Google Hangouts Meet: Which System is Right for You?
sponsored by Zoom Video Communications
WHITE PAPER: In this white paper, learn about 2 different cloud communication systems and their features, and how they can help you be more productive and collaborative.
Posted: 07 Feb 2019 | Published: 07 Feb 2019

Zoom Video Communications

9 Ways Your Aging Phone System Is Putting Business Success On Hold
sponsored by Intermedia Net
WHITE PAPER: Learn the 9 ways your legacy phone system could be holding you back and how cloud communications can help in this white paper.
Posted: 07 Jun 2019 | Published: 07 Jun 2019

Intermedia Net

Thinking Big: Unified Communications for the Enterprise
sponsored by Mitel Networks Limited
WHITE PAPER: Before you dive into the unified communications (UC) pool, there are quite a few things you should be on the lookout for. Read this brief blog post to learn the 4 main features you should look for in your next UC tool.
Posted: 11 Apr 2019 | Published: 11 Apr 2019

Mitel Networks Limited
 

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