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Mobile apps and tablets are transforming enterprises across the globe right now. How can you be sure you're staying ahead of the curve while increasing productivity and enhancing customer satisfaction? Get the The Enterprise Mobility Guide 2011.
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With Microsoft Unified Communications businesses can simplify management and maximize budget and resources. You can consolidate costly third-party solutions and avoid capital investments.
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Building on recommendations in the Global e-Sustainability Initiative (GeSI) SMART 2020 report, this paper explains how companies can replace high environmental impact activities with low carbon alternatives through the network. The result? Efficiencies in workplaces, data centers, transportation and logistics, power grids and buildings.
sponsored by MessageLabs Symantec Hosted Solutions
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Todays wireless work environment poses new challenges for IT departments who must monitor and secure the online interactions of highly distributed and roaming workers. Companies are calling on security experts who can help organizations more effectively manage and protect their distributed workforce via the cloud.
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This document examines the capabilities of DocAve Deployment Manager and offers tips and guidance to help streamline the SharePoint deployment process while maintaining the integrity of all SharePoint staging instances.
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This white paper addresses high labor costs that are inevitable with contact centers and how a telecommuting or home agent program can greatly reduce your labor cost while increasing productivity of your contact center.
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As companies look for ways to survive during a tough economy, small and medium sized businesses are discovering the benefits of virtual collaboration through video conferencing. And now, advances in technology and price are accelerating this trend.
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This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
WHITE PAPER:
Many companies are talking about the advantages of video conferencing. But what results can you expect? How much more productivity will you see? What does the boost to collaboration look like? Which business units benefit most? Get the answers here.
WHITE PAPER:
To enable effective mobile communication, organizations are increasingly spending to ensure productivity and availability. Discover cost-effective applications that improve communications, connect workers, enable collaboration and streamline processes.
