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ALSO CALLED: SWIFT (Messaging Format), Society for Worldwide Interbank Financial Telecommunication
DEFINITION: Founded in Brussels in 1973, the Society for the Worldwide Interbank Financial Telecommunication (SWIFT) is a co-operative organization dedicated to the promotion and development of standardized global interactivity for financial transactions. SWIFT's original mandate was to establish a global communications link for data processing and a common language for international financial transactions. The  … 

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SWIFT White Papers (View All Report Types)
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5 Reasons to Make Virtual Support Agent Adoption a Priority
sponsored by Serviceaide
WHITE PAPER: Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more.
Posted: 03 May 2019 | Published: 03 May 2019

Serviceaide

6 Myths of AIOps Debunked
sponsored by Splunk
WHITE PAPER: Like many hyped technologies, it’s hard to sift through all of the information to get at what’s really going on. What really is AIOps, and how can it be used to create tangible business value? Download 6 Myths of AIOps Debunked to tackle some of the most common myths and misconceptions regarding AIOps.
Posted: 11 Aug 2020 | Published: 11 Aug 2020

Splunk

A Guide to AIOps: The Future of IT Ops
sponsored by Zenoss, Inc.
WHITE PAPER: Jump inside this guide to learn what features are baked into a modern AIOps toolkit – including which core IT layers use machine learning and which used algorithm-based predictive models.
Posted: 27 Dec 2019 | Published: 27 Dec 2019

Zenoss, Inc.

Adapting IT Operations to Uncertain Times
sponsored by ServiceNow
WHITE PAPER: The COVID-19 crisis probably wasn’t accounted for in your organization’s business continuity plans – and why would it be? Dive into this guide to learn about the three IT challenges in the new world post-COVID-19.
Posted: 18 May 2020 | Published: 18 May 2020

ServiceNow

Alleviate Technical Debt : A Practical Path to IT Modernization
sponsored by Red Hat
WHITE PAPER: There are several core approaches you can take to advance your IT modernization efforts, which this white paper closely examines. Read on to view these four pragmatic methods for structuring your initiatives, as well as discover a viable first step for your modernization path: UNIX-to-Linux migration.
Posted: 02 Mar 2018 | Published: 31 Dec 2016

Red Hat

Analyst's take: Microsoft Dynamics CRM boosts customer service and company profits
sponsored by ComputerWeekly.com
WHITE PAPER: Microsoft Dynamics CRM enables organizations to improve customer service, effectively manage marketing and communications, and increase sales productivity, ultimately driving increased profits and reduced costs.
Posted: 21 Oct 2011 | Published: 11 Feb 2011

ComputerWeekly.com

AP Control Panel Finds Automation Drives Operational Improvement
sponsored by Hyland
WHITE PAPER: In this Institute of Finance and Management (IOFM) white paper, dive in to discover how automation is poised to drive operational improvement for accounts payable (AP) departments.
Posted: 02 Aug 2019 | Published: 02 Aug 2019

Hyland

Benefits of Digital Transformation for Oil and Gas Companies
sponsored by TIBCO
WHITE PAPER: A recent IDC Analyst Infobrief outlined 6 specific challenges in making sense of oil and gas companies’ data that posed the greatest concern. Access this white paper to view these challenges and to gain exposure to 3 use cases that reveal how analytics can help you outcompete your peers in the oil and gas industries.
Posted: 24 Feb 2020 | Published: 24 Feb 2020

TIBCO

Best Practices for IT Monitoring
sponsored by Centreon Software Systems
WHITE PAPER: IT best practices are constantly shifting as new enterprise technology trends take shape—and, as exemplified by current IT infrastructures, grow more and more complex. Jump inside this paper to examine the evolving best practices for IT monitoring based on real user experiences as described in IT Central Station reviews.
Posted: 22 Sep 2020 | Published: 22 Sep 2020

Centreon Software Systems

Breathing New Life into Service Delivery and Governance
sponsored by ServiceNow
WHITE PAPER: Find out how a regional credit union was able to successfully build and deploy a cross-functional automation platform, breathing new life into their request, workflow, and governance processes – all while driving lower-cost of ownership.
Posted: 04 Oct 2018 | Published: 20 Jun 2018

ServiceNow

8 Essentials of Business Analytics
sponsored by SAS
WHITE PAPER: Leading banks use business analytics to predict and prevent credit fraud, saving millions. Retailers use business analytics to predict the best location for stores and how to stock them. But these advanced business applications tell only part of the story. What's going on inside these market-leading companies that sets them apart?
Posted: 29 Jul 2010 | Published: 29 Jul 2010

SAS

Accelerate the delivery of modern applications
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: An IT modernization project will be unique to your business, and to successfully manage it you'll need the appropriate tools, resources, and best practices throughout the process. Read this paper to get a framework for initiating your modernization efforts.
Posted: 02 Mar 2012 | Published: 02 Mar 2012

Hewlett-Packard Enterprise

Accelerate the delivery of modern applications
sponsored by Hewlett Packard Enterprise
WHITE PAPER: An IT modernization project will be unique to your business, and to successfully manage it you'll need the appropriate tools, resources, and best practices throughout the process. Read this paper to get a framework for initiating your modernization efforts.
Posted: 28 Dec 2011 | Published: 30 Sep 2011

Hewlett Packard Enterprise

After the crisis: What now?
sponsored by IBM
WHITE PAPER: To succeed in this new climate, you now need to take decisive action to preempt scarcity, drive cost efficiency and find targeted approaches to revenue growth. Read this executive report to find out how.
Posted: 26 Aug 2010 | Published: 09 Mar 2010

IBM

Architecting the Composable Enterprise
sponsored by MuleSoft
WHITE PAPER: This whitepaper dives into the world of composable IT, or the concept of modular, restructurable infrastructure. Access now to see how companies that leverage this mentality are keeping ahead of trends while remaining profitable, and what challenges they are facing.
Posted: 05 Nov 2015 | Published: 05 Nov 2015

MuleSoft

AT&T Business Continuity Survey: 2008
sponsored by AT&T Corp
WHITE PAPER: The goal of this business continuity survey was to learn what these executives were doing about business continuity, and how it figured in their overall IT strategy.
Posted: 06 Oct 2008 | Published: 04 Oct 2008

AT&T Corp

Becoming a Social Business: The IBM Story
sponsored by IBM
WHITE PAPER: In this white paper, IDC explores example case studies of IBM’s internal evolution to a social business as a means to guide other large organisations considering making a similar transition.
Posted: 23 Jun 2011 | Published: 22 Jun 2011

IBM

Boost IT Visibility & Value with Service Catalog
sponsored by ServiceNow
WHITE PAPER: Find out how creating a great service catalog can help prove the value of IT, and why many consider it fundamental.
Posted: 19 May 2014 | Published: 30 Apr 2013

ServiceNow

Building Capabilities Leveraging Alternate Solution Deployments
sponsored by SAP America, Inc.
WHITE PAPER: This white paper explores the delivery methods and strategies for achieving versatile, agile and powerful IT capabilities. Inside, learn about the need for service and application orchestration, as well as cutting edge strategies for meeting a new generation of business needs.
Posted: 30 Jun 2011 | Published: 30 Jun 2011

SAP America, Inc.

Business Intelligence in SAP Environments
sponsored by IBM
WHITE PAPER: This paper discusses the disruptions to SAP’s roadmap after the acquisition of BOBJ, and discusses various scenarios in which customers might decide to stay with SAP BOBJ for its BI strategy, and also when it might be best to use a third-party BI platform to leverage their SAP investments. Read this paper to learn more.
Posted: 22 Jun 2010 | Published: 26 May 2010

IBM

Business Intelligence: The Definitive Guide for Midsize Organizations
sponsored by SAP America, Inc.
WHITE PAPER: Business intelligence (BI) allows organizations to better understand, analyze, and even predict what's occurring in their company.
Posted: 09 Jun 2008 | Published: 01 Jun 2008

SAP America, Inc.

Business Rules and Gap Analysis: Discovery and Management of Business Rules Avoids Business Disruptions
sponsored by Micro Focus, Ltd
WHITE PAPER: This paper will assess how to locate and account for functionality gaps. It will also illustrate a methodology for realigning applications with business goals.
Posted: 04 Dec 2009 | Published: 23 Nov 2009

Micro Focus, Ltd

Business Transformation Through Telepresence
sponsored by AT&T Corp
WHITE PAPER: Check out this research brief as it explores key findings to maximize business telepresence value by understanding how telepresence works as an enabler for business transformation. Learn how best-in-class organizations deploy telepresence to gain business value and see benefits that drive top-line growth.
Posted: 16 Jun 2011 | Published: 16 Jun 2011

AT&T Corp

Business Transformation: Exploring the Requirements of a Strategic Business Transformation
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: To keep up with market demands and trends, it is important for organizations to transform their business. This guide explores business transformation and how it reduces risk and cost
Posted: 19 Nov 2013 | Published: 19 Nov 2013

Hewlett-Packard Enterprise

Business Value of Sterling Commerce Managed Services for B2B Integration
sponsored by Sterling Commerce, An IBM Company
WHITE PAPER: Increasing cost controls and unpredictable cost increases are leading many enterprises to rethink how they support their business-to-business (B2B) operations. As a result, many enterprises are choosing to outsource B2B integration by partnering with a managed services provider.
Posted: 11 Sep 2009 | Published: 01 Sep 2009

Sterling Commerce, An IBM Company
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