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ALSO CALLED: SWIFT (Messaging Format), Society for Worldwide Interbank Financial Telecommunication
DEFINITION: Founded in Brussels in 1973, the Society for the Worldwide Interbank Financial Telecommunication (SWIFT) is a co-operative organization dedicated to the promotion and development of standardized global interactivity for financial transactions. SWIFT's original mandate was to establish a global communications link for data processing and a common language for international financial transactions. The  … 

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SWIFT White Papers (View All Report Types)
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5 Reasons to Make Virtual Support Agent Adoption a Priority
sponsored by Serviceaide
WHITE PAPER: Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more.
Posted: 03 May 2019 | Published: 03 May 2019

Serviceaide

5 Stages of Incident Management and How to Improve Them
sponsored by Atlassian
WHITE PAPER: Download this guide to learn about the five core stages of the modern incident management process – and why understanding the ins-and-outs of each stage is so important in today's world.
Posted: 08 Jul 2019 | Published: 08 Jul 2019

Atlassian

5 Steps to Transform Your IT Organization with Artificial Intelligence
sponsored by Splunk
WHITE PAPER: Jump into this guide to learn the five steps it takes to get started on a big data and machine learning infused IT operations strategy – without getting bogged down by too many tools and competing IT priorities.
Posted: 18 Jan 2019 | Published: 18 Jan 2019

Splunk

5 Ways to Eliminate Help Desk Fire Drills
sponsored by ServiceNow
WHITE PAPER: Without an efficient way to manage requests, data, and staff, your help desk is in trouble – especially in today's increasingly complex IT environments. Learn about 5 best practices that will get your help desk up to speed, and keep it there.
Posted: 21 Mar 2019 | Published: 21 Mar 2019

ServiceNow

6 Steps to Successful Capacity Management
sponsored by BMC
WHITE PAPER: Inside this 12-page guide, uncover 6 IT infrastructure best practices that can help you smooth out capacity inconsistencies across your entire stack – including on-prem and cloud.
Posted: 17 May 2019 | Published: 17 May 2019

BMC

A Day in the Life of an IT Remote Support Agent
sponsored by LogMeIn RescueAssist
WHITE PAPER: Remote support agents can’t help but take their work home with them – it’s in the job description. Click inside to step through the day-to-day life of a remote support agent as they provide critical IT support from work, home, and even the local coffee shop.
Posted: 16 Oct 2019 | Published: 16 Oct 2019

TOPICS:  IT Systems
LogMeIn RescueAssist

Accelerate Time to Insight with Metrics
sponsored by Splunk
WHITE PAPER: Click on this white paper to learn about a platform from Splunk that can help turn the collection and processing of metric data into sophisticated infrastructure insights – and leave a huge mark on monitoring performance.
Posted: 14 Feb 2019 | Published: 14 Feb 2019

Splunk

Accelerating Digital Transformation Through Hyper-converged Solutions
sponsored by Veeam Software
WHITE PAPER: This custom paper looks at how to turn the corner on IT complexity by pairing hyper-converged infrastructure with integrated application availability and data protection software. Download your copy to learn how this combination can help your enterprise meet more stringent operating requirements.
Posted: 14 Jun 2018 | Published: 14 Jun 2018

Veeam Software

Achieving Storage Modernization While Preserving Flexibility and Minimizing Migration Pain
sponsored by DataCore Software Corporation
WHITE PAPER: This ESG white paper provides an overview of new storage deployment options at your disposal and illustrates how software-defined storage (SDS) alleviates the problems associated with perpetual migrations from one technology or vendor to the next.
Posted: 28 Mar 2019 | Published: 28 Mar 2019

DataCore Software Corporation

Alleviate Technical Debt : A Practical Path to IT Modernization
sponsored by Red Hat
WHITE PAPER: There are several core approaches you can take to advance your IT modernization efforts, which this white paper closely examines. Read on to view these four pragmatic methods for structuring your initiatives, as well as discover a viable first step for your modernization path: UNIX-to-Linux migration.
Posted: 02 Mar 2018 | Published: 31 Dec 2016

Red Hat

Analyst's take: Microsoft Dynamics CRM boosts customer service and company profits
sponsored by ComputerWeekly.com
WHITE PAPER: Microsoft Dynamics CRM enables organizations to improve customer service, effectively manage marketing and communications, and increase sales productivity, ultimately driving increased profits and reduced costs.
Posted: 21 Oct 2011 | Published: 11 Feb 2011

ComputerWeekly.com

AP Control Panel Finds Automation Drives Operational Improvement
sponsored by Hyland
WHITE PAPER: In this Institute of Finance and Management (IOFM) white paper, dive in to discover how automation is poised to drive operational improvement for accounts payable (AP) departments.
Posted: 02 Aug 2019 | Published: 02 Aug 2019

Hyland

Architecting End User Computing Solutions
sponsored by Nutanix
WHITE PAPER: What are the possible infrastructures at your disposal that will streamline and simplify EUC project completion? Download this e-book to view several options for VDI and EUC environments, and to learn how to implement them in your organization, such as converged infrastructure, hyper-converged infrastructure, and more.
Posted: 18 Oct 2019 | Published: 18 Oct 2019

Nutanix

Breathing New Life into Service Delivery and Governance
sponsored by ServiceNow
WHITE PAPER: Find out how a regional credit union was able to successfully build and deploy a cross-functional automation platform, breathing new life into their request, workflow, and governance processes – all while driving lower-cost of ownership.
Posted: 04 Oct 2018 | Published: 20 Jun 2018

ServiceNow

8 Essentials of Business Analytics
sponsored by SAS
WHITE PAPER: Leading banks use business analytics to predict and prevent credit fraud, saving millions. Retailers use business analytics to predict the best location for stores and how to stock them. But these advanced business applications tell only part of the story. What's going on inside these market-leading companies that sets them apart?
Posted: 29 Jul 2010 | Published: 29 Jul 2010

SAS

Accelerate the delivery of modern applications
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: An IT modernization project will be unique to your business, and to successfully manage it you'll need the appropriate tools, resources, and best practices throughout the process. Read this paper to get a framework for initiating your modernization efforts.
Posted: 02 Mar 2012 | Published: 02 Mar 2012

Hewlett-Packard Enterprise

Accelerate the delivery of modern applications
sponsored by Hewlett Packard Enterprise
WHITE PAPER: An IT modernization project will be unique to your business, and to successfully manage it you'll need the appropriate tools, resources, and best practices throughout the process. Read this paper to get a framework for initiating your modernization efforts.
Posted: 28 Dec 2011 | Published: 30 Sep 2011

Hewlett Packard Enterprise

After the crisis: What now?
sponsored by IBM
WHITE PAPER: To succeed in this new climate, you now need to take decisive action to preempt scarcity, drive cost efficiency and find targeted approaches to revenue growth. Read this executive report to find out how.
Posted: 26 Aug 2010 | Published: 09 Mar 2010

IBM

Architecting the Composable Enterprise
sponsored by MuleSoft
WHITE PAPER: This whitepaper dives into the world of composable IT, or the concept of modular, restructurable infrastructure. Access now to see how companies that leverage this mentality are keeping ahead of trends while remaining profitable, and what challenges they are facing.
Posted: 05 Nov 2015 | Published: 05 Nov 2015

MuleSoft

AT&T Business Continuity Survey: 2008
sponsored by AT&T Corp
WHITE PAPER: The goal of this business continuity survey was to learn what these executives were doing about business continuity, and how it figured in their overall IT strategy.
Posted: 06 Oct 2008 | Published: 04 Oct 2008

AT&T Corp

Becoming a Social Business: The IBM Story
sponsored by IBM
WHITE PAPER: In this white paper, IDC explores example case studies of IBM’s internal evolution to a social business as a means to guide other large organisations considering making a similar transition.
Posted: 23 Jun 2011 | Published: 22 Jun 2011

IBM

Boost IT Visibility & Value with Service Catalog
sponsored by ServiceNow
WHITE PAPER: Find out how creating a great service catalog can help prove the value of IT, and why many consider it fundamental.
Posted: 19 May 2014 | Published: 30 Apr 2013

ServiceNow

Building Capabilities Leveraging Alternate Solution Deployments
sponsored by SAP America, Inc.
WHITE PAPER: This white paper explores the delivery methods and strategies for achieving versatile, agile and powerful IT capabilities. Inside, learn about the need for service and application orchestration, as well as cutting edge strategies for meeting a new generation of business needs.
Posted: 30 Jun 2011 | Published: 30 Jun 2011

SAP America, Inc.

Business Intelligence in SAP Environments
sponsored by IBM
WHITE PAPER: This paper discusses the disruptions to SAP’s roadmap after the acquisition of BOBJ, and discusses various scenarios in which customers might decide to stay with SAP BOBJ for its BI strategy, and also when it might be best to use a third-party BI platform to leverage their SAP investments. Read this paper to learn more.
Posted: 22 Jun 2010 | Published: 26 May 2010

IBM

Business Intelligence: The Definitive Guide for Midsize Organizations
sponsored by SAP America, Inc.
WHITE PAPER: Business intelligence (BI) allows organizations to better understand, analyze, and even predict what's occurring in their company.
Posted: 09 Jun 2008 | Published: 01 Jun 2008

SAP America, Inc.
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