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Retail Channels White Papers (View All Report Types)
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Solving Modern Retail Challenges in the Cloud
sponsored by West IP Communications
WHITE PAPER: Download this white paper to explore the business benefits of using a UC platform through 6 real-world case studies, and learn about a UCaaS platform that enables you to link colleagues, employees and suppliers anywhere, through IM, voice, contact center and more.
Posted: 11 Dec 2018 | Published: 11 Dec 2018

West IP Communications

Reimagining Retail in the Digital Age
sponsored by Microsoft
WHITE PAPER: Retailers are facing challenges coming from a myriad of directions. In this white paper, explore the opportunities derived by digital transformation, and how retailers can reimagine their businesses and survey and thrive in today's competitive environment.
Posted: 16 Oct 2018 | Published: 16 Oct 2018

Microsoft

Total Cost of Ownership of Mobile Barcode Scanning
sponsored by Scandit
WHITE PAPER: Should you choose a dedicated barcode scanner, traditional mobile computer, or are smartphones a reliable and cost effective alternative? Download this white paper to compare the TCO and benefits of legacy vs. smartphone-based scanning hardware.
Posted: 07 Mar 2018 | Published: 07 Mar 2018

Scandit

Your Guide to Getting Omnichannel Customer Service Right
sponsored by Zendesk
WHITE PAPER: A comprehensive view of your customers' transactions and behaviors can help you answer their questions, and maximize personalization through multiple channels. Access this resource for insight into omnichannel service strategies and imperatives.
Posted: 20 Sep 2016 | Published: 20 Sep 2016

Zendesk

Gartner market insight: The impact of cloud computing in retail
sponsored by ComputerWeekly.com
WHITE PAPER: Retail, like virtually all other industries, is awash with stories about the emergence of cloud computing. Much hasbeen written about the ability to remove cost or to greatly speed up implementations.
Posted: 21 Oct 2011 | Published: 18 Aug 2010

ComputerWeekly.com

11 Secrets to Amazon Success
sponsored by ChannelAdvisor
WHITE PAPER: With more than 310 million active user accounts and 44% of all online retail sales in the US going through the marketplace, this e-commerce giant's influential position continues to expand. In this e-book, uncover some of the most important strategies that online retailers and manufacturing brands should employ to succeed on Amazon.
Posted: 05 Oct 2018 | Published: 05 Oct 2018

ChannelAdvisor

The Essential Guide to Facebook and Instagram Advertising
sponsored by ChannelAdvisor
WHITE PAPER: Find out Facebook and Instagram can allow you to connect with customers I ways that aren't possible on other channels, and shrink the path to purchase from weeks or months to days or hours.
Posted: 05 Oct 2018 | Published: 05 Oct 2018

ChannelAdvisor

Transforming Retail for the Digital Age
sponsored by Microsoft
WHITE PAPER: In this white paper, uncover the opportunities for the retail industry to grow, adapt and evolve to address the changing needs of customers and capture new business potential.
Posted: 17 Jul 2018 | Published: 17 Jul 2018

Microsoft

The Keys to Email Delivery for App Developers & Product Managers
sponsored by SparkPost
WHITE PAPER: Find out why customer have increasingly come to expect smooth, cohesive experiences across devices and channels, and why email delivery is one of the top challenges for businesses trying to serve customers online.
Posted: 01 Jun 2018 | Published: 31 May 2018

SparkPost

How to Compete and Win Against Amazon
sponsored by Experian Data Quality
WHITE PAPER: Inside, uncover what it takes to keep up with Amazon's pace, and how you can pull ahead to provide a shopping experience that is creative to compete effectively.
Posted: 28 Mar 2018 | Published: 31 Dec 2017

Experian Data Quality

The New Era of Digital Retail
sponsored by Microsoft
WHITE PAPER: Find out what some of the retail industry's brightest thought leaders from Microsoft and NORA had to say about the changing digital landscape in terms of personalization, omnichannel customer engagement, customer data management, and more.
Posted: 17 Nov 2017 | Published: 17 Nov 2017

Microsoft

IDC: How Retailers Can Drive Revenue, Efficiency, and Loyalty with Smart Adoption of Advanced Technology
sponsored by SAP
WHITE PAPER: The digital transformation of retail is changing the buying, sourcing, merchandising, and sales strategies of our in-store past. Learn what your competitors are doing to expand their omni-channel reach, and uncover new ways to approach these changes.
Posted: 12 Oct 2016 | Published: 30 Sep 2016

SAP

SAP Provides the Visibility Modern Businesses Need
sponsored by Pure Storage
WHITE PAPER: In this expert e-guide, find out how two SAP offerings provide visibility in an increasingly complex digital world. First, discover how SAP Lumira can support 4 critical supply chain KPIs, then learn about SAP Digital Consumer Insight, a data-as-a-service tool designed to provide brick-and-mortar stores with digital data about their customers.
Posted: 09 Aug 2016 | Published: 05 Aug 2016

Pure Storage

S2K Enterprise for Retail
sponsored by VAI, Vormittag Associates, Inc.
WHITE PAPER: In this white paper, discover what end-to-end integration for retailers can provide in the way of key features, including real-time access to product information, streamlined returns process, sophisticated forecasting formulas to eliminate time-consuming manual processes, and more.
Posted: 06 Jul 2016 | Published: 06 Jul 2016

VAI, Vormittag Associates, Inc.

Why Creating Closer Customer Relationships Depends on Master Data Management
sponsored by TIBCO Software Inc.
WHITE PAPER: This dynamic terrain is rocky, but it also holds enormous potential. The following white paper reveals what strategies you need to achieve close customer relationships and increased loyalty.
Posted: 16 Oct 2015 | Published: 16 Oct 2015

TIBCO Software Inc.

Mobile Checkout: Controlling Shrink With Self-Scanning
sponsored by Toshiba
WHITE PAPER: While mobile self-scanning technology helps retailers improve the shopping experience, many businesses worry about the impact mobility will have on shrink. In this informative white paper, learn how to combine technical, operational, and psychological deterrents to reap the benefits of mobile shopping while also minimizing shrink concerns.
Posted: 13 May 2014 | Published: 13 May 2014

Toshiba

Create a strong, dynamic customer experience
sponsored by Hewlett Packard Enterprise
WHITE PAPER: In this white paper, learn how retail businesses should leverage technology to gather more customer info, implement the appropriate changes to their services, and create a more enjoyable shopping experience. Click now to see how to manage and maximize opportunity from omni-channel services.
Posted: 20 Jan 2014 | Published: 30 Nov 2012

Hewlett Packard Enterprise

Create a Strong, Dynamic Customer Experience
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This resource explores the changing e-commerce landscape, and investigates how developing an omni-channel environment can help you create a strong, dynamic customer experience.
Posted: 19 Dec 2013 | Published: 30 Nov 2012

Hewlett-Packard Enterprise

Omnichannel Shoppers Trendagram
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This brief infographic takes a by-the-numbers look at omnichannel shopping trends, customer expectations, and the key opportunities that are emerging for retailers.
Posted: 18 Dec 2013 | Published: 31 Aug 2013

Hewlett-Packard Enterprise

Delivering Omni-Channel Shopping: Using Information Management and Analytics in Consumer Industries and Retail
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This resource examines the data-oriented trends affecting consumer industries and retailers, and evaluates next-generation analytics strategies that are driving success.
Posted: 17 Dec 2013 | Published: 28 Feb 2013

Hewlett-Packard Enterprise

Meeting the Demands of the Smarter Consumer
sponsored by IBM
WHITE PAPER: IBM surveyed more than 30,000 consumers in the United States, Canada, United Kingdom, Brazil, India and China for this report on shopping preferences. Read this report to learn why technology makes consumers smarter, more connected and more certain about what they want.
Posted: 25 Aug 2010 | Published: 25 Aug 2010

IBM

Leveraging Social Media to Drive Retail Sales and Enhance Customer Experience
sponsored by Wipro
WHITE PAPER: Read this article for an examination of three considerations for social media: social media driving revenue, customer experience and tracking and using social media measurement tools.
Posted: 17 Dec 2009 | Published: 17 Dec 2009

Wipro

12 Tips to Assess Online Retail Readiness for the Holidays
sponsored by Gomez
WHITE PAPER: Overall Web performance - including availability, responsiveness and consistency - can have a huge impact on an online retailer's revenues, brand and customer satisfaction. Read this whitepaper to learn 12 tips to assess online retail readiness for the upcoming holiday season.
Posted: 15 Sep 2009 | Published: 14 Sep 2009

Gomez

Online Video: The New Merchandising
sponsored by Akamai Technologies
WHITE PAPER: This white paper examines the trends in eCommerce video applications, current customer and eRetailer attitudes, and the challenges to successfully delivering high quality online video into their online merchandising strategy.
Posted: 29 Sep 2008 | Published: 27 Sep 2008

Akamai Technologies

Why Advocacy Matters to Grocers: Surveyed Consumers Give Retailers Food for Thought
sponsored by IBM
WHITE PAPER: Grocers can pursue customer-focused initiatives and investments with greater precision and success by concentrating on customer advocacy. This paper discusses the attitudes and behaviors that can do improve the level of advocacy among customers.
Posted: 14 May 2008 | Published: 01 Sep 2007

IBM
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