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Optical Carriers White Papers (View All Report Types)
 
Stop Doing Things the Same Way and Expecting a Different Outcome -Improving Self-Service Adoption Requires a Rethink
sponsored by Serviceaide
WHITE PAPER: In this article, find out how virtual service agents can (quite literally) provide a more intuitive approach to IT self-service – ultimately reducing hands-on time required by actual IT team members and offloading support responsibilities onto AI.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

Serviceaide

How to Keep Teams Connected and Productive from Anywhere
sponsored by AVI-SPL
WHITE PAPER: How do you enable teamwork between employees returning to the office, and those still working remotely from home? AVI-SPL’s latest guide focuses on how to keep teams connected with the Microsoft Surface Hub 2S’ powerful meeting, content sharing and annotation tools that encourage group collaboration. Read the guide now.
Posted: 25 Jun 2020 | Published: 24 Jun 2020

AVI-SPL

The Working from Home Toolkit
sponsored by RingCentral
WHITE PAPER: Remote work is not going anywhere, and organizations are preparing for what looks to be the future of work. This means gathering tools such as admin control, call recording and forwarding, team collaboration and more to deliver the best chance for business to boom, even from home. Download The Working From Home Toolkit to learn more.
Posted: 21 Dec 2020 | Published: 30 Apr 2020

RingCentral

2019 Retail Communications Survey Report
sponsored by Motorola, Inc.
WHITE PAPER: The Motorola Solutions 2019 Retail Communications Survey offers an inside look at the way retail workers view communications technology today. Explore findings from the recent survey in this report.
Posted: 24 Jun 2019 | Published: 24 Jun 2019

Motorola, Inc.

A perfect day: Digital Communications in Education
sponsored by Vonage
WHITE PAPER: In the age of digital education, the typical student and teacher journey no longer begins and ends in the classroom. Rather, it unfolds over time, across many scenarios, touchpoints, and communication channels. Follow the learning scenarios in this infographic to see how experiences are being reimagined across the education industry.
Posted: 23 Mar 2020 | Published: 23 Mar 2020

Vonage

5 Reasons to Make Virtual Support Agent Adoption a Priority
sponsored by Serviceaide
WHITE PAPER: Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more.
Posted: 03 May 2019 | Published: 03 May 2019

Serviceaide

Migrating from a Premises-Based PBX to the Cloud: The Tide Has Turned
sponsored by RingCentral
WHITE PAPER: Industry watchers and pundits all agree that in the cloud-versus-premises PBX debate, the cloud has won. Organizations of all sizes and across all verticals are choosing cloud-based unified communications for bringing together voice, text, messaging, video, conferencing, meetings, and more. In this white paper, explore the many benefits of UCaaS.
Posted: 27 Apr 2020 | Published: 27 Apr 2020

RingCentral

Tips & tactics for sparking a mobile workforce
sponsored by Verizon
WHITE PAPER: Being productive away from the office involves much more than having a smartphone and a laptop. To thrive in today’s digital environment, mobile workers need flexible communication tools, smooth data integration, and user-friendly apps. In this white paper, learn what you need to do to put them on the fast track to success.
Posted: 28 Aug 2019 | Published: 28 Aug 2019

Verizon

Buyers Guide to Edge Infrastructure Management Solutions
sponsored by Schneider Electric
WHITE PAPER: Open this guide for steps to take when evaluating edge infrastructure monitoring solutions, from specifications you will likely need to find, to questions to ask of the companies you’re considering.
Posted: 29 May 2020 | Published: 29 May 2020

TOPICS:  IT Systems
Schneider Electric

Direct Routing: A Voice for Teams
sponsored by RingCentral
WHITE PAPER: With the use of Microsoft Teams having boomed in the past year, UK public services organizations are searching for enterprise-grade telephony to go alongside Teams. As it stands, 85% of Teams Voice users go with direct routing. Considering this for your business? Dive into this white paper to learn 8 considerations for Teams direct routing.
Posted: 14 Dec 2020 | Published: 30 Oct 2020

RingCentral
 

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