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The Definitive Guide to Onboarding
sponsored by Liongard
WHITE PAPER: If done wrong, onboarding can create a relationship that lacks trust, which can lead to reduced customer lifetime value and increased churn. Open up this white paper to get some expert advice from leaders in the managed services industry, covering how MSPs can develop a successful onboarding processing, create detailed documentation and more.
Posted: 22 Jan 2021 | Published: 02 Feb 2021

Liongard

Cisco Pricing Guide
sponsored by ClearEdge
WHITE PAPER: As the one of the world's leading technology providers, Cisco maintains significant pricing power—but customers still have negotiating leverage, they just too often fail to take advantage. This invaluable resource provides actual discount ranges obtained by customers and helps you understand how to maximize leverage in your next deal.
Posted: 14 Sep 2021 | Published: 14 Sep 2021

ClearEdge

Oracle Support Guide
sponsored by ClearEdge
WHITE PAPER: Oracle's support policies can be confusing and inflexible. Without proper knowledge and careful planning, you can end up on the wrong side of regular and costly price increases. This helpful guide navigates the labyrinth of Oracle support pricing, policies, and options.
Posted: 13 Sep 2021 | Published: 13 Sep 2021

ClearEdge

Serviceaide Success Stories — Atlas Schindler Elevators
sponsored by Serviceaide
WHITE PAPER: In this case study, discover more about how Atlas Schindler revamped their legacy service desk platform to better support not only customers, but their own users as well. Plus, find out how they implemented process automation, virtual agents, and more cutting edge IT technologies.
Posted: 21 Nov 2018 | Published: 21 Nov 2018

Serviceaide

SAP Top Gotchas Guide
sponsored by ClearEdge
WHITE PAPER: SAP's licensing practices and sales tactics change constantly. It's nearly impossible to stay on top of what you need to know to ensure a good deal and limit cost increases. This easy-to-digest guide helps you combat SAP sales tactics, avoid overspending with SAP, and more.
Posted: 13 Sep 2021 | Published: 13 Sep 2021

ClearEdge

Dell EMC Pricing Guide
sponsored by ClearEdge
WHITE PAPER: It's only reasonable to assume that the price you pay is driven by the size of your investment in Dell EMC solutions but, in fact, the deal you get has much more to do with the leverage you can generate in each purchase. Download this free resource to learn how to counter Dell EMC sales tactics and more.
Posted: 14 Sep 2021 | Published: 14 Sep 2021

ClearEdge

Negotiating with Microsoft
sponsored by ClearEdge
WHITE PAPER: Negotiating with Microsoft can be a grueling, uphill battle. Before the ink is even dry on your last agreement, Microsoft's sales team is already implementing their playbook designed to eliminate your leverage and increase their revenue in your next deal. This guide provides detailed best practices to level the playing field
Posted: 10 Sep 2021 | Published: 10 Sep 2021

ClearEdge

Dell SupportAssist FAQ
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This whitepaper features a series of frequently asked questions regarding Dell's SupportAssist technology.
Posted: 22 May 2014 | Published: 23 May 2013

Dell, Inc. and Intel®

Meeting the Exploding Demand for New IT Services
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper details how IT must shift in the face of new technology trends in order to keep their end-users productive and happy.
Posted: 16 Jun 2014 | Published: 16 Jun 2014

BMC Software, Inc.

Outsourcing IT Projects to Managed Hosting or the Cloud
sponsored by Rackspace
WHITE PAPER: View this white paper to discover 12 critical success factors when outsourcing IT to managed hosting or the cloud.
Posted: 09 Jan 2015 | Published: 07 Jun 2014

Rackspace
 

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