Go Live Fast With ServiceNow ITSM
sponsored by ServiceNow
WHITE PAPER:
Read about a cutting-edge ITSM platform that uses graphical tools to configure and deploy new applications – all without any installation steps or having to write additional lines of code.
Posted: 15 Mar 2019 | Published: 15 Mar 2019
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Harness the Cloud
sponsored by Verizon
WHITE PAPER:
In this guide, learn about the 6 purchase considerations when choosing the right service provider for your organization.
Posted: 27 Aug 2019 | Published: 27 Aug 2019
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IBM System x x86 servers: Earning consistently high customer satisfaction through strength in hardware and support services
sponsored by Lenovo and Intel
WHITE PAPER:
This white paper details the value of an exceptional support team.
Posted: 17 Oct 2014 | Published: 01 Aug 2013
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Keep Users Happy by Integrating IT Operations and IT Support
sponsored by BMC Software, Inc.
WHITE PAPER:
This white paper discusses the need to bridge the gap between sides of an IT staff and how it can help a business.
Posted: 08 Oct 2013 | Published: 09 Oct 2012
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The Financial Benefit of Cisco’s Elastic Core
sponsored by Cisco Systems, Inc.
WHITE PAPER:
Explore how three Cisco software-based initiatives for the core network can help you address the challenges facing core networks today – including the increasing volumes of traffic, diversity of services, and adoption of cloud services.
Posted: 28 Jun 2013 | Published: 31 Dec 2012
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Mobile Apps for Field Service: Proven Strategies from Roll-Out to ROI
sponsored by Kony
WHITE PAPER:
This whitepaper discusses how organizations can proactively manage their customer relationships and deliver superior customer service – all by implementing mobile and cloud tools for their field representatives.
Posted: 09 Dec 2014 | Published: 09 Dec 2014
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3 Tough Questions to Ask Your ICT Support Provider to Ensure Its Services Match Your Needs
sponsored by Dimension Data
WHITE PAPER:
This whitepaper reviews 3 tough questions to ask your IT services provider to ensure that they are meeting your organizational needs.
Posted: 03 Feb 2014 | Published: 03 Feb 2014
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Cisco Global Cloud Index Q&A
sponsored by Cisco Systems, Inc.
WHITE PAPER:
This whitepaper is a Q&A about the Cisco cloud index that will give you a full understanding of how it works and how you can use it to help you run your data center.
Posted: 11 Dec 2013 | Published: 11 Dec 2013
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Realizing integrated interconnected service chain
sponsored by IBM
WHITE PAPER:
Access this resource to explore how multi-sourcing and the cloud are changing the role of IT, and how you can realize an integrated, dynamic service chain that benefits the whole enterprise.
Posted: 17 Jul 2013 | Published: 30 Jun 2012
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Dell SupportAssist FAQ
sponsored by Dell, Inc. and Intel®
WHITE PAPER:
This whitepaper features a series of frequently asked questions regarding Dell's SupportAssist technology.
Posted: 22 May 2014 | Published: 23 May 2013
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