WHITE PAPER:
Learn about the benefits that fixed-mobile convergence (FMC) and unified communications (UC) offer for both remote and mobile employees and for the corporate IT group, and solutions available to help implement these technologies.
WHITE PAPER:
This report examines how IT decision-makers and staff in large organizations view and approach UCC today. What are their project priorities? How do they respond to market pressures? Find the answers to these questions, and more.
WHITE PAPER:
This Frost & Sullivan research paper details why Vidyo was awarded their Technology Leadership award in the videoconferencing market and how the solution meets today's top VC benchmarks.
WHITE PAPER:
This exclusive resource discusses what features should be a requirement for your unified communications solutions, offering helpful tips and guidance for purchasing a solution that is right for your specific needs.
WHITE PAPER:
This insightful white paper summarizes research from Forrester regarding current usage trends and perceptions of unified communications among midsize organizations around the world.
WHITE PAPER:
Read this white paper to learn how to develop a reliable resiliency management program for your cloud environment. Review the key elements, business areas and questions you should consider.
WHITE PAPER:
This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching.
WHITE PAPER:
This brief white paper examines multiple case studies that demonstrate how smarter computing - the idea of transforming IT to deliver breakthrough economics and support innovation - offers improved IT economics. The case studies inside cover different IT domains — optimized systems, federated data, cloud and new service delivery models.
WHITE PAPER:
This IBM white paper will show you how you can help your organization manage incidents and problems, restore critical services, and minimize service desk calls in this white paper.