IT Management Services White Papers

WHITE PAPER: This six-page Buyer’s Guide to Green IT helps CIOs and senior IT professionals to identify the issues around going green and explains the pros and cons of using third-party facilities to run IT services.

Posted: 29 Nov 2012 | Published: 26 Jan 2011

WHITE PAPER: This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems.

Posted: 27 Feb 2014 | Published: 17 Apr 2013

WHITE PAPER: This whitepaper covers a new approach IT has to take in treating its internal users like customers, focusing on and catering to their needs.

Posted: 17 Feb 2014 | Published: 13 Feb 2013

WHITE PAPER: This whitepaper covers how users demand the same availability and performance from their work IT services and applications as they find from those they use in their spare time.

Posted: 20 Dec 2013 | Published: 20 Dec 2013

WHITE PAPER: This whitepaper is a Q&A about the Cisco cloud index that will give you a full understanding of how it works and how you can use it to help you run your data center.

Posted: 11 Dec 2013 | Published: 11 Dec 2013

WHITE PAPER: This white paper details the changes that have transformed IT and how they should be viewed as an opportunity for the department to reassert its value.

Posted: 26 Nov 2013 | Published: 22 Oct 2013

WHITE PAPER: There is no doubt that cloud computing is changing the IT landscape, but it may also be changing IT's position within business dynamics and objectives. This comprehensive whitepaper presents the findings of a recent survey of IT decision makers on the impact of cloud computing business-wide.

Posted: 12 Nov 2013 | Published: 03 Oct 2013

WHITE PAPER: This whitepaper looks at the financial and man-power advantages of managed colocation in contrast to in-house server management, and traditional hardware colocation.

Posted: 11 Nov 2013 | Published: 01 Nov 2012

WHITE PAPER: This whitepaper reviews the conclusions from a survey of IT leaders around the world.

Posted: 08 Nov 2013 | Published: 08 Nov 2013

WHITE PAPER: When opting for an outsourcing program, CIOs should check the reliability, financial stability and reputation of service providers, advices Shailesh Joshi, head of corporate IT at Godrej Industries. Get further outsourcing insights in this resource.

Posted: 06 Nov 2013 | Published: 06 Nov 2013

WHITE PAPER: In this white paper, you will uncover the top 10 most important criteria to consider when selecting a managed service provider. Access this paper now to evaluate several providers to see if they support multivendor environments and provide consistent global service delivery.

Posted: 06 Nov 2013 | Published: 06 Nov 2013

WHITE PAPER: This expert guide details how to get the right ITIL and ITSM tools and processes in place to do and effective and efficient job.

Posted: 05 Nov 2013 | Published: 05 Nov 2013

WHITE PAPER: In this resource, learn how you can increase collaboration between business and IT, with a multi-cloud management technology. Read on to discover how it enables IT to take and maintain control over cloud operations, while seamlessly meeting all the needs of business users.

Posted: 31 Oct 2013 | Published: 23 Oct 2013

WHITE PAPER: This case study details the value of moving past the traditional, fragmented approach to IT monitoring.

Posted: 30 Oct 2013 | Published: 30 Oct 2013

WHITE PAPER: This white paper details how to make sure you are selecting the right ITSM tools for your organization.

Posted: 14 Oct 2013 | Published: 21 Feb 2013

WHITE PAPER: This informative transcript of a recent webinar shares some of the new features of Microsoft Exchange Server 2013, and discusses the migration process from Exchange Server 2010 or earlier.

Posted: 09 Oct 2013 | Published: 09 Oct 2013

WHITE PAPER: This white paper provides an in-depth look into the migration to a software-defined data center. Discover how driving business growth has necessitated advancements in the technology infrastructure to allow IT to be delivered as-a-service.

Posted: 19 Sep 2013 | Published: 31 Aug 2013

WHITE PAPER: This white paper demonstrates how IT leaders can compete for the business of their stakeholders. Read now to learn how to look, act and deliver IT services in the same manner as the providers competing for your internal customers.

Posted: 26 Jul 2013 | Published: 13 Mar 2013

WHITE PAPER: This white paper presents the importance of ITSM as a well-established approach for managing IT that places corporate needs ahead of more technically defined, device or component-centric management methods.

Posted: 28 Jun 2013 | Published: 31 Oct 2012

WHITE PAPER: This informative white paper explains what ITaaS actually is, as well as the opportunities and challenges it delivers.

Posted: 28 Jun 2013 | Published: 31 Dec 2013

WHITE PAPER: This crucial whitepaper takes an in-depth look at IT as a Service (ITaaS), examining the benefits it's provided organizations across the globe.

Posted: 25 Jun 2013 | Published: 25 Jun 2013

WHITE PAPER: This whitepaper covers how IT can deliver the services your organization needs to grow without draining more resources and money.

Posted: 29 Apr 2013 | Published: 29 Apr 2013

WHITE PAPER: This white paper highlights tips and best practices for CIOs looking for more effective ways to cut risk and create value in virtual environments through better teamwork.

Posted: 12 Sep 2012 | Published: 12 Sep 2012

WHITE PAPER: This white paper shares tips on finding a cloud provider whose portfolio is as flexible and varied as the workloads it services.

Posted: 05 Aug 2012 | Published: 29 Jul 2012

WHITE PAPER: This white paper examines the keys to successful infrastructure management for your server and network devices. Access this paper to discover how to create better business value using outsourcing, managed, and cloud services, as well as evaluate your in-house handling of infrastructure management.

Posted: 31 Jul 2012 | Published: 01 Aug 2011