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Glass Box Testing White Papers (View All Report Types)
 
Optimizing Application Monitoring
sponsored by GroundWork, Inc.
WHITE PAPER: After studying dozens of designs for application monitoring, it has been found that the optimal solution is often achieved through simple synthetic transaction monitors.
Posted: 07 Mar 2008 | Published: 01 Jan 2006

GroundWork, Inc.

Essential Operational Resilience
sponsored by ServiceNow
WHITE PAPER: Operational resilience is defined as ‘the ability of an organization to continue to serve its customers, deliver products and services, and protect its workforce in the face of adverse operational events by anticipating, preventing, recovering from and adapting to such events.’ View this white paper to learn 4 steps to operational resilience.
Posted: 28 Jan 2021 | Published: 28 Jan 2021

ServiceNow

Transform ITSM For The Modern Digital Economy
sponsored by BMC
WHITE PAPER: In the digital economy, end-users need IT experiences to be innovate, intuitive and automated. Download this white paper to discover four key elements for modernizing ITSM through engaging user experiences, including collaborative knowledge and resolution, autonomous, data-driven experiences and more.
Posted: 18 Dec 2020 | Published: 18 Dec 2020

BMC

Pennsylvania Lumbermens Mutual Insurance Company (PLM) Case Study
sponsored by VMware
WHITE PAPER: Understand how PLM uses VMware Cloud on AWS for their DR needs and how it helped them optimize their DR costs.
Posted: 16 Apr 2021 | Published: 16 Apr 2021

TOPICS:  IT Management
VMware

How To Ask The Right Questions When Evaluating A B2B Digital Transformation Partner
sponsored by Pivotree
WHITE PAPER: Choosing the right B2B digital transformation partner is crucial. Open up this paper to find the right questions to ask to start setting the foundation for a successful, scalable B2B digital transformation.
Posted: 10 Jun 2021 | Published: 10 Jun 2021

TOPICS:  IT Management
Pivotree

Decoding Customer IAM (CIAM) vs. IAM
sponsored by Okta
WHITE PAPER: Access this paper to learn about Customer IAM and how it is similar to IAM and learn the key ways they are different from each other. Find out which could be the right choice for your organization.
Posted: 27 May 2021 | Published: 27 May 2021

TOPICS:  IT Management
Okta

IT Services Statement of Work Guide
sponsored by ClearEdge
WHITE PAPER: Demand for IT Services and Systems Integrators is on the rise, and the Statement of Work (S.O.W.) used to define the services performed by these outside vendors can be critical to achieving a success. This guide helps you avoid mistakes in your IT Services S.O.W.
Posted: 13 Sep 2021 | Published: 31 Dec 2020

ClearEdge

Five Considerations For Managing Your Kubernetes Clusters
sponsored by Red Hat
WHITE PAPER: Cloud-native and cluster sprawl don’t need to go hand-in-hand. Unfortunately, that’s been the case for many modernizing businesses as of late. In this For Dummies guide, explore 5 considerations for managing your Kubernetes clusters. Save the guide here.
Posted: 04 Jan 2021 | Published: 04 Jan 2021

Red Hat

8 ways that infrastructure and service visibility deliver benefits across IT
sponsored by ServiceNow
WHITE PAPER: ServiceNow IT Operations Management Visibility discovers IT infrastructure and automatically maps it to digital services. Learn how connecting this operational data to business processes improves service availability and performance, reduces operational risk, lowers service delivery costs, and more.
Posted: 26 Jul 2021 | Published: 26 Jul 2021

TOPICS:  IT Management
ServiceNow

GigaOm Radar for Cloud Observability
sponsored by Splunk
WHITE PAPER: Cloud computing, agile development, continuous deployments, and new DevOps practices have transformed IT. Now, how that IT is monitored needs to transform too. Learn more about monitoring your new IT here.
Posted: 05 Apr 2021 | Published: 05 Apr 2021

TOPICS:  IT Management
Splunk
 

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