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FFA White Papers (View All Report Types)
5 Ways to Know you are Ready for Connected Field Service
sponsored by Microsoft
WHITE PAPER: This e-book explores 5 ways to identify if you're ready for connected field service.
Posted: 26 Jan 2018 | Published: 26 Jan 2018


Overcoming CIO Challenges in Global Mobility Management
sponsored by BlackBerry
WHITE PAPER: This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organizations, driven by changing working practices and supported by rapidly evolving technology.
Posted: 19 Feb 2010 | Published: 01 Jul 2009


Mobile Field Service: Better Collaboration with the Back Office
sponsored by Epicor Software Corporation
WHITE PAPER: This resource introduces an enterprise mobile field service strategy that gives you the power to receive and process work orders in the field, allowing you to be more responsive to customer needs and drive success.
Posted: 05 Nov 2013 | Published: 31 Jul 2013

Epicor Software Corporation

Network Optimization: Achieving Success and Profitability in Field Service
sponsored by SERVICEPower
WHITE PAPER: A key element and requirement for optimization is the ability to manage field resources.
Posted: 28 Feb 2008 | Published: 01 Jan 2005


Six Steps for Successfully Buying Customer and Service Management Software
sponsored by High 5 Software
WHITE PAPER: Customer and Service Management Software (CSMS) provides a unified solution to manage all business aspects of a service business.
Posted: 19 May 2008 | Published: 26 Nov 2007

High 5 Software

Top 10 Ways to Facilitate and Accelerate Business Process Automation
sponsored by K2
WHITE PAPER: Many companies predict that it could take up to 3 to 5 years to improve their business processes significantly with automation – and that's simply too long in a world as face-paced as this one. Discover how to accelerate business process automation with a platform that provides integrated LOB systems, flexible process models, and more.
Posted: 10 Feb 2017 | Published: 31 Dec 2016


Why (and How) to Sell Cloud Services: A Guide to Conquering the Cloud for Technology Solution Providers
sponsored by ConnectWise
WHITE PAPER: As more and more applications make the move from on-premise to the cloud, it's important to identify the keys as to why so many organizations are making the move. This e-book explains the benefits of the cloud for you and your customers, and finding the right ways to sell cloud services.
Posted: 15 Dec 2017 | Published: 15 Dec 2017


Best Practices for Microservices
sponsored by MuleSoft
WHITE PAPER: This paper explores how many organizations are laying a foundation for continuous innovation and agility by adopting microservice architectures. Discover how to build a highly productive, unified integration framework for microservices that creates a seamless app network with API-led connectivity.
Posted: 12 Oct 2016 | Published: 12 Oct 2016


Automate Processes and Workflows to Break Down Silos
sponsored by Microsoft and BPA
WHITE PAPER: Learn about the BPA quality platform, designed to help you create automated workflows that can replace inefficient manual and paper-based processes.
Posted: 08 Jan 2018 | Published: 08 Jan 2018

Microsoft and BPA

Making the Connection: Now Top Sellers Leverage Web Conferencing to Win
sponsored by Cisco Systems, Inc.
WHITE PAPER: This research report will provide actionable guidance around how web conferencing methodologies can help your sales team make better, faster, and more effective connections with today's savvy buyers.
Posted: 01 Feb 2016 | Published: 31 Dec 2015

Cisco Systems, Inc.
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