WHITE PAPER:
Goal-driven engagement doesn't happen overnight. For your health plan's CX to really be successful, you need a thoughtful and orchestrated approach to implementation. By asking the right questions, and answering them in the right order, health plans can align their internal teams toward the same CX goals.
WHITE PAPER:
Today, CX is the talk of the healthcare space – and for good reason. Today's consumers expect intuitive, efficient transactions, easy access to information, and transparency, all with a few clicks or swipes. As the bar keeps rising, many health plans are struggling to catch-up. Are they investing in the right technologies?
WHITE PAPER:
A new survey of 1,000 consumers by AccessOne reveals the extent to which patients are feeling the financial struggle of higher living costs. More than 70% of people say that inflation will impact their ability to pay medical bills in 2023. Almost of half of respondents say a $250 medical bill is the most they could comfortably afford.
WHITE PAPER:
If your company has embraced cloud computing, but held back on cloud fax, it's time to reconsider. Download our new white paper, On-Premise vs. Cloud Faxing: Calculating Your Total Cost of Ownership, and learn exactly what you're paying for on-premises fax, and how you can eliminate those costs and improve business operations.
WHITE PAPER:
The wave of age-in Baby Boomers heading for Medicare offers great opportunities for Medicare Advantage (MA) plans. These age-ins are increasingly sophisticated and tech-savvy consumers with high expectations from their health plans. This shift is driving savvy MA plans to leverage new technology solutions and partners.
WHITE PAPER:
There's a lot of talk about the Trusted Exchange Framework and Common Agreement (TEFCA) and how it brings the functionalities of other national networks under the Qualified Health Information Network (QHIN) construct. Read this white paper to cut through the noise and get straight to the point of what you need to know.
WHITE PAPER:
This case study features Envision Pharmaceutical Services' experience with an easy-to-use, low-cost email platform that ensured secure data sharing and helped maintain HIPAA and PCI DSS compliance.
WHITE PAPER:
Uncover how the University of Kansas Health System adopted a security strategy leveraging DNS to block threats and reduce ransomware attacks.
WHITE PAPER:
Click through to see how Blackpool Teaching Hospitals NHS Foundation Trust was able to remove data bottlenecks across storage and servers, further improving care at reduced costs.
WHITE PAPER:
This white paper explores the benefits of a virtual desktop infrastructure (VDI) for healthcare facilities trying to implement mobile devices for improved secure patient data access.
