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Computer Training White Papers (View All Report Types)
Guide to ITIL Certifications and Tips for Exam Success
sponsored by Global Knowledge
WHITE PAPER: More certifications means more money in your pocket at the end of the week. ITIL is becoming an increasingly important field. This guide covers everything you need to know about different ITIL certifications and offers advice about the examinations.
Posted: 05 Jan 2018 | Published: 12 Dec 2017

Global Knowledge

Informal Learning: Extending the Impact of Enterprise Ideas and Information
sponsored by Adobe Systems, Inc.
WHITE PAPER: Forward-thinking organizations are turning to enterprise learning in their quest to be better informed, better skilled, better supported at the point of need, and more competitive in their respective marketplaces.
Posted: 10 Apr 2008 | Published: 01 Apr 2007

Adobe Systems, Inc.

Next-Generation Mainframe Computing
sponsored by CA Technologies.
WHITE PAPER: This white paper provides insight into the current state of the mainframe. Discover three challenges affecting the future of these technologies and learn how to successfully overcome them.
Posted: 15 Jul 2011 | Published: 15 Jul 2011

CA Technologies.

What Return on Investment Does e-Learning Provide?
sponsored by Skillsoft
WHITE PAPER: This paper discusses the benefits of e-learning programmes and how to get the maximum return on e-learning investments.
Posted: 19 Apr 2012 | Published: 19 Apr 2012


Four EHR Change Management Mistakes (And How to Avoid Them)
sponsored by HP & Intel®
WHITE PAPER: The question is no longer if your healthcare practice will make the transition to EHR, but when.  Careful planning and effective change management can help keep missteps – and the stress and costs that come with them – to a minimum.  This white paper presents strategies for avoiding common EHR implementation problems.
Posted: 01 Aug 2013 | Published: 16 Sep 2011

HP & Intel®

Skill Level and Training Key Factors in IT Project Success
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This white paper provides an analysis of a comprehensive survey with 144 senior IT managers examining the impact training and skill level had on the success of 377 IT projects.
Posted: 01 Dec 2008 | Published: 26 Nov 2008

Hewlett Packard Enterprise

Top 11 Ways to Increase Employee Loyalty, Productivity and Retention
sponsored by Allegiance
WHITE PAPER: Learn the top 11 ways to increase your employee loyalty, enabling increased productivity and retention. Ensure that you provide right amount of training, benefits and positive outcomes to keep your employees happy.
Posted: 10 Jan 2008 | Published: 01 Dec 2007


Top 10 Skills in Demand in 2010
sponsored by Global Knowledge
WHITE PAPER: In the Global Knowledge/TechRepublic 2010 Salary Survey, conducted at that end of last year, one of the questions put to respondents was "What skill set will your company be looking to add in 2010?" Here's the complete list, with the No. 1 skill listed being in the highest demand.
Posted: 25 Jan 2010 | Published: 25 Jan 2010

Global Knowledge

Thirty-One Best Practices for the Service Desk
sponsored by GoToAssist
WHITE PAPER: This paper discusses about the thirty one best practices which can serve as the starting point for various evaluation and improvement process.
Posted: 20 May 2008 | Published: 28 Jun 2005


Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience
sponsored by Knoa Software
WHITE PAPER: This report is the result of a study taken by 87% of IT executives on the best way to manage the service of business critical applications to measure performance at the end-user level. Read this to learn the best practices in performance management.
Posted: 09 Sep 2008 | Published: 09 Sep 2008

Knoa Software

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