Computer Telephony Applications Software White Papers

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Computer Telephony Applications Software White Papers (View All Report Types)
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Solution Guide - Choosing Storage for Dell Database Solutions with Dell™ PowerVault™ and Dell/EMC Storage sponsored by DellEMC and Intel® WHITE PAPER: This white paper provides a guide for choosing an appropriate storage architecture for Dell Database Solutions deployed on Dell PowerEdge servers with Dell PowerVault and Dell/EMC storage. Posted: 27 Aug 2008 \| Published: 27 Aug 2008 TOPICS: Best Practices \| Leadership \| RAID \| Software \| SQL Server \| Testing \| Windows

Speech Analytics - The Power of Simplicity sponsored by Calabrio, Inc. WHITE PAPER: This overview examines the power of Speech Analytics technology to extend resources and expand knowledge. Posted: 23 Jun 2011 \| Published: 23 Jun 2011 TOPICS: Call Center Management \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Software \| Contact Centers \| Content Analytics \| Customer Satisfaction \| Customer Service \| Data Mining \| Voice Communications Software

Speech Enable the EHR sponsored by Nuance WHITE PAPER: This resource highlights a speech recognition solution that improves physician experience with electronic health records, saving them 20 minutes or more of documentation time per day. Posted: 12 Mar 2014 \| Published: 31 Jan 2014 TOPICS: EHR (Electronic Health Records) \| Health Care Billing \| Health Care Industry \| Health Care Software \| Voice Communications Software \| Voice Recognition \| Voice Recognition Software

Storage Provider Profile: Red Hat sponsored by Red Hat WHITE PAPER: The following white paper profiles a scale-out, open source object-based storage software solution and the benefits it provides for businesses looking for a middle road when integrating data. Posted: 30 Jun 2014 \| Published: 30 Nov 2012 TOPICS: Data Management \| Data Storage \| Software \| Software Virtualization \| Storage for Virtualized Servers \| Storage Management \| Storage Virtualization

Support PCI Security Compliance with Enhanced Solutions from IBM sponsored by IBM WHITE PAPER: This white paper briefly describes PCI requirements, the benefits of compliance and the penalties for noncompliance. Posted: 13 Feb 2009 \| Published: 13 Feb 2009 TOPICS: Best Practices \| Data Security \| Hardware \| Security \| Software \| Vulnerability Assessments

Symantec NetBackup™ Appliances: Key Factors in Modernizing Backup and Recovery sponsored by Symantec Corporation WHITE PAPER: Disasters strike without warning, so shouldn't your data protection solutions always be up to par? Explore this resource to find out the advantages of backup solution models, key requirements for solution offerings and cost-effective solutions. Posted: 27 Dec 2013 \| Published: 27 Dec 2013 TOPICS: Backup Software \| Backups \| Business Continuity Planning \| Business Continuity Planning Software \| Data Recovery \| Disaster Planning \| Disaster Recovery \| Software

SYSPRO Espresso - Mobile Solution sponsored by Syspro WHITE PAPER: This white paper introduces a mobile application platform that gives you the power to manage your business at any time, from any location, and on any popular mobile device. Posted: 10 Apr 2014 \| Published: 31 Dec 2013 TOPICS: Applications Management \| Applications Software \| CRM \| Customer Support Software \| Manufacturing \| Manufacturing Software \| Manufacturing Systems \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| Smart Phones \| Supply Chain Management \| Supply Chains

Ten Steps to Better Requirements Management sponsored by IBM WHITE PAPER: Requirements definition and management is an activity that has the potential to deliver a high, fast ROI. This white paper explains the characteristics of a good requirement and presents ten steps to better requirements management. Read on to learn how better requirements translate into easier, higher quality projects. Posted: 02 Apr 2009 \| Published: 01 Oct 2008 TOPICS: Business Performance Management \| Business Process Management Software \| Functional Requirements \| Project Management \| Project Management Software \| Software \| Software Best Practices \| Software Development Methodologies \| Software Project Management

The 10 Commandments of a Successful Oracle E-Business R12 Upgrade sponsored by Dell Software WHITE PAPER: This white paper provides 10 key best practices to help your organization effectively manage change to your enterprise resource planning (ERP) systems, with particular attention to upgrading to R12. Posted: 22 Sep 2011 \| Published: 04 Oct 2011 TOPICS: Enterprise \| Enterprise Resource Management \| Enterprise Systems \| ERP \| ERP Software \| Software \| Software Implementation \| Software Installation \| Software Upgrades

The Application Migration Workbook sponsored by Citrix Systems, Inc. WHITE PAPER: Discover how to achieve pain-free application migrations in this essential workbook and guide. Read on to uncover key strategies and technologies that can simplify the process and lay the foundation for more effective application management. Posted: 17 Jul 2012 \| Published: 17 Jul 2012 TOPICS: Applications Management \| Desktop Applications Management \| Desktop Virtualization \| Portfolio Management (IT Management) \| Software \| Software Migration \| Software Testing

The Benefits of Running Your Business Software in the Cloud: Strategies for Success sponsored by NetSuite WHITE PAPER: Ad hoc, standalone applications have a tough time keeping up with the requirements of business growth. This resource examines key benefits you can realize by moving your business software to the cloud. Posted: 14 Feb 2014 \| Published: 31 Dec 2011 TOPICS: Application Infrastructure \| Application Performance Management \| Applications Management \| Applications Management Services \| Applications Software \| Business Management \| Business Systems \| Cloud Backup \| Cloud Management \| Globalization \| SaaS ERP \| Software as a Service

The Complete Network Assessment sponsored by Dorado Software WHITE PAPER: This paper gives a brief overview on how a complete network inventory assessment can improve the health & security of network. Posted: 19 Nov 2008 \| Published: 19 Nov 2008 TOPICS: Asset Management Services \| Change Management \| Configuration Management \| Inventory Management \| IT Infrastructure \| Network Performance \| Regulatory Compliance \| Software

The Dirty Dozen: Preventing Common Application-Level Hack Attacks sponsored by IBM WHITE PAPER: This paper describes 12 of the most common hacker attacks and provides basic rules that you can follow to help create more hack-resistant Web applications. Posted: 09 Sep 2009 \| Published: 01 Dec 2007 TOPICS: Security Best Practices \| Security Management \| Software \| Software Quality Assurance \| Software Testing \| Web Applications Management \| Web Applications Software

The Forrester Wave: Smart Process Applications, Q2 2013 sponsored by OpenText WHITE PAPER: This Forrester Wave report aims to help CIOs find the right smart process app vendor partners for improving this full spectrum of human-based processes. Read today to explore Forrester's key takeaways after conducting a 15-criteria evaluation of twelve software vendors. Posted: 13 May 2013 \| Published: 24 Apr 2013 TOPICS: Application Deployment \| Applications Management \| Applications Software \| Business Process Management

The Future of Email and Applications is Social sponsored by IBM WHITE PAPER: The workplace is evolving – is your email application keeping pace? This resource details why the future of email and applications is social and details the many benefits a socially relevant email experience provides. Posted: 05 Apr 2013 \| Published: 28 Feb 2013 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Software \| Communications Systems \| Email \| Email Management \| Mobile Workers \| Remote Users \| Social Computing \| Social Networking \| Unified Messaging \| Unified Messaging Systems

The good, the bad, and the ugly of cloud applications sponsored by Oracle Corporation WHITE PAPER: This comprehensive research study explores the good, the bad, and the ugly of cloud applications, and describes how midsize organizations are using the cloud. Posted: 28 Mar 2014 \| Published: 30 Sep 2013 TOPICS: Application Infrastructure \| Application Integration \| Applications Management \| Applications Management Software \| Applications Software \| Cloud Computing \| Cloud Management \| Cloud Security \| SaaS ERP \| SMBs \| Software as a Service

The Great Debate: One Integrated Business System VS. Siloed Applications sponsored by NetSuite WHITE PAPER: This resource explores the challenges of siloed software applications, and describes how an integrated business system can give you the power to conquer operational inefficiency and support business growth. Posted: 13 Feb 2014 \| Published: 31 Dec 2013 TOPICS: Application Infrastructure \| Application Integration \| Application Performance Management \| Applications Management \| Applications Management Software \| Applications Software \| Business Architectures \| Business Integration \| Business Management \| Business Process Management \| Business Processes \| Business Systems \| ERP \| Financial Management \| IT Infrastructure \| IT Management \| IT Systems

The Information Paradigm Shift: Redefine Your Competitive Advantage sponsored by Hewlett Packard Enterprise WHITE PAPER: Explore research done by Gartner to find out how in-memory computing will impact ERP during the next 5 years, so businesses can plan accordingly. Posted: 03 Jul 2014 \| Published: 03 Jul 2014 TOPICS: Business Process Management \| ERP \| ERP Software \| SAP (Product) \| Software \| Software as a Service

The Match Game: Is Offshoring a Fit for Your Help Desk Outsourcing Strategy? sponsored by ABS Associates, Inc. WHITE PAPER: Let's examine the pros and cons of each as well as different situations where one or the other is the ideal match for your service desk strategy. Posted: 13 Feb 2008 \| Published: 13 Feb 2008 TOPICS: Customer Service \| Outsourcing \| Productivity \| Sales \| Software

The Proven Financial Benefits of SIP Trunk Consolidation sponsored by Siemens Enterprise Communications WHITE PAPER: Siemens Enterprise Communications continues to lead the evolution of real-time unified communications by delivering innovative and customer-centric solutions with measurable financial benefits, and has proven both the technology and the savings for customers. Posted: 03 Jan 2011 \| Published: 03 Jan 2011 TOPICS: Communications Software \| Data Centers \| ROI \| SIP \| Voice Communications Software \| WAN

The Rational Approach to Automation sponsored by IBM WHITE PAPER: Learn how team collaboration, task automation, and extensive measurement and analysis can benefit your organization in this white paper, which can help you automate many of your software production and creation activities. Posted: 17 Mar 2010 \| Published: 17 Mar 2010 TOPICS: Collaboration \| ROI \| Software \| Software and Information Industry Association \| Software Development Life-Cycles \| Software Development Methodologies \| Software Development Tools

The Role of Integrated Requirements Management in Software Delivery sponsored by IBM WHITE PAPER: This paper is about the critical role that integrated requirements management can play in helping to ensure that your business goals and IT investment are continuously aligned. Posted: 24 May 2010 \| Published: 01 Oct 2007 TOPICS: Cost Analysis \| Enterprise Resource Planning \| Functional Requirements \| IT Governance \| Service-Oriented Architectures \| Software \| Software Project Management

The Role of Session Manager in Applying Features to Calls via Sequenced Applications, Part 1 sponsored by Global Knowledge WHITE PAPER: Access this exclusive paper to find out how the Communication Manager, once defined as an Entity within the Avaya Aura Session Manager, can be configured as a feature server within a sequenced application. Posted: 17 Dec 2013 \| Published: 17 Dec 2013 TOPICS: Collaboration \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| SIP

The Social Enterprise: Using Social Enterprise Applications to Enable the Next Wave of Knowledge Worker Productivity sponsored by Oracle Corporation WHITE PAPER: Enterprise social applications are the next generation of collaboration and productivity tools, capturing the interpersonal knowledge of workers and the implicit connections among people, systems, and data. Posted: 16 Oct 2008 \| Published: 16 Oct 2008 TOPICS: Business Environment \| Collaboration \| Content Networking \| Enterprise \| Knowledge Management \| Productivity \| Social Networking \| Software

The State of the i sponsored by Connectria WHITE PAPER: Access this white paper to learn about the developments of IBM i on Power Systems. Discover how to achieve valuable benefits like reliability, simplified installation and administration, continuing hardware innovations and much more. Posted: 18 May 2012 \| Published: 18 May 2012 TOPICS: Data Center Management \| Data Centers \| Hardware \| Hardware Installation \| Hardware Management \| Operating Systems \| Software \| Software Architectures