WHITE PAPER:
This paper discusses various technologies that can help IT managers plan and implement a more comprehensive and effective strategy for expanding data center capabilities while reducing power consumption.
WHITE PAPER:
This white paper provides an analysis of a comprehensive survey with 144 senior IT managers examining the impact training and skill level had on the success of 377 IT projects.
WHITE PAPER:
Well-trained users are more productive and more successful in carrying out their roles. This whitepaper looks at what companies can do to build custom training and documentation.
WHITE PAPER:
This white paper introduces a customized learning assessment work package that extends the value of one business intelligence and performance management platform by teaching your business users the skills they need to drive success.
WHITE PAPER:
This paper describes how new virtual learning options from the SAP® Education organization fulfill the requirements of many companies and consultants. Continue reading to learn how they reduce training investments, meet various needs, and offer a flexible learning approach.
WHITE PAPER:
An organization is only as successful as the people who run the Service Desk. Check out this white paper and explore key ways you can recognize the right people to help build your Service Desk team.
WHITE PAPER:
The CollabNet Agile Coaches have observed patterns and key milestones in the way organizations adopt and scale Agile. "Agile Transformation Strategy," by Angela Druckman, CollabNet Certified Scrum Trainer and Agile Transformational Coach, outlines a sound strategy and transformational "blueprint" to help guide organizations on the path to Agility.
WHITE PAPER:
This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.
WHITE PAPER:
It's always a good idea to take stock of your skills, your pay, and your certifications. To that end, here is a review of 15 of the top-paying certifications for 2014. With each certification, you'll find the average (mean) salary and a brief description.
WHITE PAPER:
Forward-thinking organizations are turning to enterprise learning in their quest to be better informed, better skilled, better supported at the point of need, and more competitive in their respective marketplaces.