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Communications Hardware White Papers (View All Report Types)
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Key Reasons Why Your Organization Should Migrate to A UCaaS Provider
sponsored by Datalink Networks
WHITE PAPER: Despite a huge migration of data to the public cloud in recent years most midmarket and enterprise organizations have retained their on-premises phone system. That’s about to change starting in 2021. In this white paper, uncover the underlying reasons driving UCaaS adoption and check out the advantages that UCaaS can bring to your organization.
Posted: 11 Jan 2021 | Published: 11 Jan 2021

Datalink Networks

Hosted VoIP Buyer’s Guide
sponsored by LogMeIn, Inc.
WHITE PAPER: Successful businesses are constantly on the move: growing, adding locations and hiring new employees. Because your phone system has such an impact on your day-to-day, it should scale with your company. In this buyer’s guide, walk through the process of looking for a business-grade phone system and explore why hosted VoIP is a good fit.
Posted: 07 Jan 2021 | Published: 07 Jan 2021

LogMeIn, Inc.

Is Your Business Growth Stuck on Hold?
sponsored by LogMeIn, Inc.
WHITE PAPER: Today, business phone systems serve as the foundation for your company’s customer communications and engagement strategies. They can help you communicate with customers on their terms, setting you apart from your competition. In this guide, uncover 5 tips on how upgrading your phone system could give your business the jump start it needs.
Posted: 07 Jan 2021 | Published: 07 Jan 2021

LogMeIn, Inc.

Know Your Options Before Moving To The Cloud
sponsored by Mitel Networks, Inc
WHITE PAPER: Download this white paper for insider tips from analyst Zeus Karravala on how to choose the right cloud communications solution, as well as tips to help you navigate the transformation.
Posted: 05 Jan 2021 | Published: 05 Jan 2021

Mitel Networks, Inc

The Working from Home Toolkit
sponsored by RingCentral
WHITE PAPER: Remote work is not going anywhere, and organizations are preparing for what looks to be the future of work. This means gathering tools such as admin control, call recording and forwarding, team collaboration and more to deliver the best chance for business to boom, even from home. Download The Working From Home Toolkit to learn more.
Posted: 21 Dec 2020 | Published: 30 Apr 2020

RingCentral

Evaluating Enterprise Telephony for Microsoft Teams
sponsored by RingCentral
WHITE PAPER: Microsoft Teams has served hundreds of millions of customers for the past 9 months, but one feature that is not immediately included in Teams is telephony. There are, however, two options for adding telephony to teams – Microsoft calling plans and direct routing. In this white paper, take a comprehensive look at both.
Posted: 21 Dec 2020 | Published: 21 Dec 2020

RingCentral

4 Features to Look for When Selecting a Video Conferencing Solution
sponsored by RingCentral
WHITE PAPER: The increase in remote work is here to stay, and this means that choosing the right video conferencing solution for your business has become imperative. Without doing so, you put your business at risk of falling behind. In this white paper, examine 4 features that make a viable video conferencing platform.
Posted: 21 Dec 2020 | Published: 30 Sep 2020

RingCentral

7 Critical Success Factors for Your Cloud Voice Strategy
sponsored by Intrado
WHITE PAPER: With time, a move to cloud voice is becoming more and more essential. Even before the world went remote, analysts were predicting an explosive growth in cloud communications. Now, you must ready your employees for the future of work. Take in this white paper outlining 7 critical success factors to implementing cloud voice.
Posted: 17 Dec 2020 | Published: 17 Dec 2020

Intrado

Integrated Cloud Phone and Contact Center: The Smart Option
sponsored by RingCentral
WHITE PAPER: In this white paper, learn why organizations and moving their phone systems to the cloud and uncover the benefits of combining cloud phones and contact centers.
Posted: 16 Dec 2020 | Published: 16 Dec 2020

RingCentral

Communications and Collaboration Checklist for Startups
sponsored by RingCentral
WHITE PAPER: For startups to really thrive and grow, there needs to be a culture of real-time collaboration in place from Day 1. Whether you're just getting started or you’re a well-established, high-growth startup on the rise, this checklist can help determine just how comprehensive and effective your employee communications and collaboration plan is.
Posted: 15 Dec 2020 | Published: 30 Sep 2020

RingCentral

What Your Employees Need to Keep your Customers Happy
sponsored by RingCentral
WHITE PAPER: For many organizations, UC and contact centers have operated separately, leaving agents in silos and sales/marketing/product teams out of the loop. But the market is shifting towards a complete unification of these tools under a single vendor. In this white paper, learn about the benefits of combining UC and contact center solutions.
Posted: 15 Dec 2020 | Published: 15 Dec 2020

RingCentral

Direct Routing: A Voice for Teams
sponsored by RingCentral
WHITE PAPER: With the use of Microsoft Teams having boomed in the past year, UK public services organizations are searching for enterprise-grade telephony to go alongside Teams. As it stands, 85% of Teams Voice users go with direct routing. Considering this for your business? Dive into this white paper to learn 8 considerations for Teams direct routing.
Posted: 14 Dec 2020 | Published: 30 Oct 2020

RingCentral

Meetings for Today
sponsored by RingCentral
WHITE PAPER: The subject of great frustration for employees and arguably a great waste of resources for employers, unnecessary meetings are said to cost UK businesses more than £191B a year. The way we work is changing, and traditional meetings are coming into question. In this paper, learn how to replace conventional meetings with contextual alternatives.
Posted: 14 Dec 2020 | Published: 14 Dec 2020

RingCentral

Audio Basics: Choosing the Best Mic for Different Room Types
sponsored by Shure Inc
WHITE PAPER: The optimal audio solution for any given meeting space depends on a wide range of factors, including the size of the room, the number of people involved, the number of presenters and the style of presentation. In this Shure white paper, get a sense of which microphones work best in different types of business rooms.
Posted: 11 Dec 2020 | Published: 11 Dec 2020

Shure Inc

How to Achieve a 3X ROI with Slack
sponsored by Slack
WHITE PAPER: Today’s new remote reality makes collaboration tools more important than ever. In this white paper, learn about a study conducted by Forrester Consulting on behalf of Slack which zeroed in on the benefits teams saw after switching to Slack.
Posted: 02 Dec 2020 | Published: 02 Dec 2020

Slack

Cloud Shift: It's Time to Shift your Legacy PBX to the Cloud
sponsored by Fuze
WHITE PAPER: The use case for communications is universal. Every business must be able to communicate internally among its workers, along its value chain, with its customers, and beyond. The question is: are you doing it well enough? In this white paper, explore how you could be doing communications better – and just how much there is to gain if you do.
Posted: 19 Nov 2020 | Published: 19 Nov 2020

Fuze

Fast, Reliable and Secure Communications
sponsored by 8x8, Inc.
WHITE PAPER: In this white paper, learn about the 8x8 Open Communications Platform which helps to deliver high-quality cloud communications with zero IT hardware, so you can operate from anywhere and connect with customers everywhere.
Posted: 11 Nov 2020 | Published: 11 Nov 2020

8x8, Inc.

Perfecting the Art of Conversation
sponsored by CloudCall Ltd
WHITE PAPER: In the age of digital transformation, our conversations have become fragmented across a range of communication channels. This causes difficulties when trying to keep track of what was said, when and on which communication tool. In this guide, explore an overview of the communication landscape and how people converse across the range of channels.
Posted: 11 Nov 2020 | Published: 11 Nov 2020

CloudCall Ltd

Return to Work Safely
sponsored by BlackBerry
WHITE PAPER: This white paper provides an in-depth look at BlackBerry AtHoc, a crisis incident communications platform designed to help organizations communicate, collaborate and react decisively to any incident, event or emergency situation
Posted: 20 Oct 2020 | Published: 20 Oct 2020

BlackBerry

CallTower’s Microsoft Teams Direct Routing
sponsored by CallTower, Inc.
WHITE PAPER: Microsoft Teams provides a hub for teamwork within the Office 365 suite. Direct Routing for Microsoft Teams is the added option of complementing this hub with Internet telephony for phone calls. In this buyer’s guide, learn more about Microsoft Teams Direct Routing and CallTower’s solution.
Posted: 05 Oct 2020 | Published: 05 Oct 2020

CallTower, Inc.

Remote Communication Solutions: Supporting Organizational Availability
sponsored by Redcentric Solutions Ltd
WHITE PAPER: Remote working has been seen as a critical enabler of business and economic continuity during the Covid-19 pandemic. However, in order to enable a successful remote work program, organizations need to ensure good communication. In this white paper, explore key considerations you should look for in a communications solution.
Posted: 28 Sep 2020 | Published: 28 Sep 2020

Redcentric Solutions Ltd

Microsoft Surface Hub Group Collaboration FAQ
sponsored by AVI-SPL
WHITE PAPER: Read AVI-SPL’s top three Microsoft Surface Hub 2S Group Collaboration FAQs. Explore how this all-in-one device enables teams in the office to connect and collaborate with remote workers. Download the FAQ now.
Posted: 15 Sep 2020 | Published: 15 Sep 2020

AVI-SPL

Update Your Disaster Collaboration Plan Now
sponsored by AVI-SPL
WHITE PAPER: Remote work capabilities were put to the test in a hurry thanks to COVID-19. If your systems were less-than-prepared to handle a sudden work-from-home environment, help is here. Read AVI-SPL's tips to upgrade your disaster collaboration plan and be better prepared for the next global event. Read the article now.
Posted: 14 Sep 2020 | Published: 14 Sep 2020

AVI-SPL

How to Run a Virtual Event in 2020
sponsored by Vbrick
WHITE PAPER: Even before the COVID-19 pandemic, more and more companies were making their events virtual. But now, virtual events are even more critical to organizations in a time of social distancing and restricted travel. In this white paper, explore everything you need to know to plan and execute a virtual event.
Posted: 21 Aug 2020 | Published: 21 Aug 2020

Vbrick

CallTower Microsoft Teams Direct Routing
sponsored by CallTower, Inc.
WHITE PAPER: Microsoft Teams’ active users has increased 375% from November 2019 to April 2020 due to COVID-19. In this white paper, learn how CallTower direct routing can help take your Microsoft Teams experience to the next level.
Posted: 23 Jul 2020 | Published: 23 Jul 2020

CallTower, Inc.
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