Collaboration White Papers

WHITE PAPER: This whitepaper offers a solution to help the operations manager deal with these complex demands. See how you can isolate, diagnose, and resolve the issues that impact service management.

Posted: 06 Jul 2011 | Published: 06 Jul 2011

WHITE PAPER: This white paper discusses how voice capabilities have transformed in the past few years and explores why SIP and unified communications (UC) play such a big role in the way business is conducted today.

Posted: 16 Jun 2011 | Published: 16 Jun 2011

WHITE PAPER: This Microsoft Lync Server 2010 solution architecture manual contains possible configurations that can be used to architect your Lync 2010 infrastructure. Samples can serve as a blueprint for organizations with similar requirements. Each organization’s requirements can differ greatly and include items not accounted for in these configurations.

Posted: 15 Jun 2011 | Published: 15 Jun 2011

WHITE PAPER: The next generation of communications is here. Lync Server 2010 and Lync 2010 provide sweeping changes to enterprise communications and build on the core Office Communications Server functionalities. With the use of virtualization and role collocation, customers can combine multiple functionalities into fewer machines.

Posted: 15 Jun 2011 | Published: 15 Jun 2011

WHITE PAPER: This paper provides an overview of common business use cases for which SharePoint is a good fit, introduces the services and functionality within SharePoint Server 2010, highlights key changes from MOSS 2007, and helps readers understand the terminology and concepts needed for planning or deploying a SharePoint 2010 farm.

Posted: 15 Jun 2011 | Published: 15 Jun 2011

WHITE PAPER: This paper discusses key criteria and decision points for determining what server and storage hardware are appropriate for a medium-sized SharePoint Server 2010 farm. It offers guidelines and rules of thumb for determining how much storage space should be allocated, and when separate storage volumes are desirable.

Posted: 15 Jun 2011 | Published: 15 Jun 2011

WHITE PAPER: Success increasingly relies on users being able to communicate from anywhere in a cost-effective and secure manner. Organizations seek integrated productivity tools that enable real-time collaboration. This guide shows the process for implementing Microsoft collaboration tools in a medium sized company, one with fewer than 1000 employees.

Posted: 15 Jun 2011 | Published: 15 Jun 2011

WHITE PAPER: Success increasingly relies on users being able to communicate from anywhere in a cost-effective and secure manner. Organizations seek integrated productivity tools that enable real-time collaboration. This guide shows the process for implementing Microsoft collaboration tools in a small company, one with fewer than 250 employees.

Posted: 15 Jun 2011 | Published: 15 Jun 2011

WHITE PAPER: Today, email management is a critical requirement. But deploying and supporting an effective email management solution poses significant challenges for IT. Check out this white paper to learn the case for SharePoint.

Posted: 18 May 2011 | Published: 18 May 2011

WHITE PAPER: The web content management (WCM) market is experiencing a significant evolution as requirements for those platforms have expanded beyond just managing web content. Today, content and collaboration (C&C) professionals need to remember that the “C” in WCM no longer stands for just "content." This white paper delves into the 7 C's of WCM.

Posted: 17 May 2011 | Published: 17 May 2011

WHITE PAPER: Many Lotus Notes customers realize it's not a matter of “if” but “when” their applications will be migrated to a modern Web infrastructure. This paper has five key reasons that more and more customers are choosing to move their Notes apps to the cloud with Force.com, including ease of use and integration.

Posted: 29 Apr 2011 | Published: 29 Apr 2011

WHITE PAPER: Email, voicemail, instant messaging, social networking, messages, faxes, shared calendars, and centralized contacts are all essential for boosting productivity and collaboration. Email has evolved from more than just text. Many would find the situation daunting, but smart organizations know the solution. Read this white paper to learn more.

Posted: 25 Apr 2011 | Published: 25 Apr 2011

WHITE PAPER: This white paper reveals the primary considerations for social networking, such as: business value and strategic relevance, adoption trends and concerns, and strategic considerations for ESS deployment.

Posted: 20 Apr 2011 | Published: 01 Jun 2010

WHITE PAPER: Today’s workers demand mobile devices, SaaS and online collaboration tools in order to be more productive. Given that these new consumer-inspired technologies cannot be divorced from the current IT infrastructure, CIOs face difficult questions. Read this paper to learn how CIOs can ensure that they are orchestrating a harmonic convergence.

Posted: 06 Apr 2011 | Published: 06 Apr 2011

WHITE PAPER: Explore the latest thinking on use of mobile technology to deliver business value by enabling sales and service processes – and transform processes across the enterprise. Business software vendors can best support their customers by collaborating with strategic partners to co-innovate and foster a mobile ecosystem.

Posted: 24 Mar 2011 | Published: 24 Mar 2011

WHITE PAPER: SAP Insider Article covering new SAP CRM innovations which help companies empower their employees, substantially improve the customer experience, and thereby achieve a competitive advantage.

Posted: 23 Mar 2011 | Published: 23 Mar 2011

WHITE PAPER: Effective governance for lean development isn’t about command and control. Instead, the focus is on enabling the right behaviors and practices through collaborative and supportive techniques. Learn how to form a lightweight, collaboration-based framework that reflects the realities of modern IT organizations.

Posted: 21 Mar 2011 | Published: 21 Mar 2011

WHITE PAPER: Cisco is addressing today's dominant trends and their implications for transforming IT architectures and critical business processes. This paper examines these trends, describes why the network is the logical starting point for transforming business, and offers insight into the most strategic IT investments that businesses should consider today.

Posted: 15 Mar 2011 | Published: 15 Mar 2011

WHITE PAPER: Continuous improvement, improving processes and increasing efficiencies are important when the economy heads south. Although the current economic situation is improving, many organizations are opting to keep operational expenses on a tight leash. View this paper to learn how to Increase productivity and reduce costs across the enterprise.

Posted: 25 Feb 2011 | Published: 25 Feb 2011

WHITE PAPER: Learn how Cognos Business Intelligence lets you access virtually any data source, regardless of platform, and provide detailed, understandable views of the data to all users, regardless of location.

Posted: 07 Feb 2011 | Published: 07 Feb 2011

WHITE PAPER: Read this white paper to learn how CIOs are building a foundation for a much more agile business that holds the potential for working in a more flexible way and enabling faster innovation by actively evaluating and experimenting with newer technologies.

Posted: 22 Jan 2011 | Published: 22 Jan 2011

WHITE PAPER: This paper describes how smarter government means making operations and services truly citizen-centric, integrating their service delivery, coordinating programs and allowing a choice of access channels, as well as placing the most needed transactions on the Web.

Posted: 21 Jan 2011 | Published: 21 Jan 2011

WHITE PAPER: VMware & IBM paper for small and midsize companies, System x, BladeCenter, and VMware virtualzation solutions offer cost-effective options for transforming IT into a simple more powerful computing infrastructure. Look to IBM and VMware to show you how you can be distinctly competitive and profitable.

Posted: 19 Jan 2011 | Published: 19 Jan 2011

WHITE PAPER: This paper discusses how to bridge the gap in user experience management (UEM) between business stakeholders and IT by helping each group better understand both perspectives on the user experience. It describes the most common UEM indicators and what they mean to both the business and IT. 

Posted: 29 Dec 2010 | Published: 27 Dec 2010

WHITE PAPER: BPM is the best investment a company can make in establishing a platform for continuous improvement. The challenge for many companies is justifying the BPM investment instead of traditional paths for solving process problems – like buying an application or building a custom application. This paper provides a virtual checklist for the benefits.

Posted: 15 Dec 2010 | Published: 15 Dec 2010