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Listen and Learn - Improving Operations by Utilizing Customer Feedback
sponsored by Mindshare Technologies
WHITE PAPER:
Organizations can obtain and analyze feedback from a department, region, branch, or most importantly, an individual employee.
Posted:
05 Mar 2008 |
Published:
04 Mar 2008
TOPICS:
Call Center Management
|
Call Center Services
|
Call Center Software
|
Customer Service
|
Customer Service Best Practices
|
Customer Support Software
|
Customers
Still Struggling to Reduce Call Center Costs without Losing Customers?
sponsored by SAP AG
WHITE PAPER:
Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.
Posted:
01 Feb 2008 |
Published:
01 Feb 2008
TOPICS:
Business Intelligence
|
Call Center Management
|
Call Center Services
|
Call Center Software
|
Contact Center Management
|
Contact Center Services
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