CTI (Computer Telephony Integration) White Papers

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CTI (Computer Telephony Integration)
ALSO CALLED: Computer Telephony Integration, Computer Telephone Integration, Computer-Telephony Integration, Telephone Computer Integration, Integration, Computer Telephony DEFINITION: CTI ( computer-telephony integration), or sometimes simply "computer telephony," is the use of computers to manage telephone calls. The term is used in describing the computerized services of call centers, such as those that direct your phone call to the right department at a business you're calling. It's also sometimes used to describe the ability to use your personal computer to initiate and manage … CTI (Computer Telephony Integration) definition sponsored by SearchNetworking.com, powered by WhatIs.com an online computer dictionary
CTI (Computer Telephony Integration) White Papers (View All Report Types)
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3 ways Red Hat Ansible Automation Platform accelerates financial services innovation sponsored by Red Hat WHITE PAPER: The financial services industry is experiencing widespread disruption caused by the digital demands of an increasingly connected customer. Financial services companies must create the scale and capabilities to compete against new digitally native competitors. Read on to learn more. Posted: 18 Mar 2021 \| Published: 18 Mar 2021 TOPICS: IT Management

4 Steps to Operational Resilience sponsored by ServiceNow WHITE PAPER: Operational resilience is defined as ‘the ability of an organization to continue to serve its customers, deliver products and services, and protect its workforce in the face of adverse operational events by anticipating, preventing, recovering from and adapting to such events.’ View this white paper to learn 4 steps to operational resilience. Posted: 28 Jan 2021 \| Published: 28 Jan 2021 TOPICS: Business Continuity Planning \| Information Security \| IT Asset Management \| IT Best Practices \| IT Governance \| IT Infrastructure \| IT Management \| Risk Assessment \| Risk Management \| Workforce Management Software \| Workforce Planning

4 Ways Digital Transformation Can Help the Bottom Line and How a SIEM Can Help sponsored by Splunk WHITE PAPER: IDC estimates that digital transformation could translate to over $18 trillion of new value. This is great, but what specific effects could these transformation strategies have on the bottom line and on cybersecurity? Read this white paper to get the answer. Posted: 20 Nov 2020 \| Published: 20 Nov 2020 TOPICS: Business Activity Monitoring \| Business Architectures \| Business Development \| Business IT Alignment \| Business Management \| Business Process Automation \| Business Process Management \| IT Asset Management \| IT Best Practices \| IT Management \| Network Architectures \| Network Configuration Management \| Network Infrastructure \| Network Management \| Network Performance \| Network Security \| Networking \| Security \| Security Architectures \| Security Event Management \| Security Software

5 best practices for resilient, reliable, remote IT services sponsored by ServiceNow WHITE PAPER: This white paper offers 5 ITSM best practices that can help your IT services team provide employees with the support and services they expect while keeping costs low. Key best practices include providing remote IT services, separating incidents from service requests and making better use of service delivery data. Download now to read more. Posted: 01 Feb 2021 \| Published: 01 Feb 2021 TOPICS: IT Best Practices \| IT Industry \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| IT Systems \| IT Workforce

5 Cost Saving Considerations for CFOs & CIOs sponsored by Service Express WHITE PAPER: Maintaining valuable capital IT investments can quickly cause maintenance and contract costs to pile up. Inside this white paper, learn 5 cost-saving considerations for IT leaders looking to minimize maintenance costs. Posted: 22 Jan 2020 \| Published: 22 Jan 2020 TOPICS: IT Management \| IT Outsourcing Services \| IT Utility Services

4 Economic Benefits Driving Converged IT sponsored by Dell EMC WHITE PAPER: Converged infrastructure allows IT to simplify. Learn the four key drivers influencing companies to make the move. Posted: 31 May 2017 \| Published: 31 May 2017 TOPICS: IT Management

4 Findings on Managed Services for Workloads in the Cloud sponsored by Dimension Data WHITE PAPER: Learn why and how IT and business leaders are selecting managed services for production workloads in the cloud. Posted: 14 Sep 2016 \| Published: 14 Sep 2016 TOPICS: IT Management

4 Key Advantages of HCI Solutions sponsored by Dell EMC WHITE PAPER: Learn why 85% of organizations are deploying hyper-converged solutions. Posted: 31 May 2017 \| Published: 31 May 2017 TOPICS: IT Management

4 Reasons to Refresh Your FlexPod sponsored by NetApp & Cisco WHITE PAPER: Discover the new technical innovations that provide FlexPod customers with lower costs and improved performance. Posted: 07 Feb 2017 \| Published: 07 Feb 2017 TOPICS: IT Management

4 Secrets to Meaningful Security Discussions with the Board of Directors sponsored by Citrix WHITE PAPER: This informative whitepaper outlines 4 helpful hints for meaningful security discussions with your Board of Directors. Posted: 07 May 2014 \| Published: 07 May 2014 TOPICS: Boards of Directors \| Cybersecurity \| IT Management \| Risk Management \| Security \| Security Best Practices \| Security Event Management \| Security Management \| Security Systems \| Security Threats

4 Steps to a Tapeless Backup Environment: A Guide For Data Management Success sponsored by Iron Mountain WHITE PAPER: 4 key steps to make when migrating to tapeless backup and DR Posted: 17 Aug 2016 \| Published: 17 Aug 2016 TOPICS: IT Management

4 Steps to Being More Mobile Than Ever sponsored by Dell, Inc. and Intel® WHITE PAPER: IT leaders must support mobile without allowing greater risk. Find out four key steps to safe, widespread mobility. Posted: 01 Jul 2015 \| Published: 01 Jul 2015 TOPICS: IT Management

4 Steps to Improving Cloud Security and Compliance sponsored by Dimension Data WHITE PAPER: Learn how to increase your comfort level in the cloud by insisting on the highest levels of certification and more. Posted: 21 Jan 2016 \| Published: 22 Jan 2016 TOPICS: IT Management

4 Ways That PC Life-cycle Management Can Boost Productivity sponsored by Dell EMC WHITE PAPER: Avoid the pressures of rising costs with PC life-cycle management. Posted: 11 Jul 2017 \| Published: 11 Jul 2017 TOPICS: IT Management

4 Ways to Improve IT Operations With All-Flash Storage sponsored by NetApp WHITE PAPER: Learn how to deploy 10x more virtual desktops and reduce latencies to less than one millisecond with all-flash storage. Posted: 26 Sep 2016 \| Published: 26 Sep 2016 TOPICS: IT Management

5 Benefits of Moving Data Protection to the Cloud sponsored by Druva WHITE PAPER: Ditch complex processes. Here are 5 reasons to move backup, archiving and disaster recovery to a single cloud platform. Posted: 02 Feb 2017 \| Published: 02 Feb 2017 TOPICS: IT Management

5 Best Practices: Moving From Monitoring to Blocking Content sponsored by Intel Security WHITE PAPER: In 2015 almost 800 data breaches hit US-based companies. Discover the 5 best practices to protect your organization. Posted: 21 Sep 2016 \| Published: 21 Sep 2016 TOPICS: IT Management

5 Considerations for Securing Hybrid Clouds sponsored by Intel Security WHITE PAPER: Keep these five considerations in mind when implementing a hybrid cloud strategy. Posted: 21 Sep 2016 \| Published: 21 Sep 2016 TOPICS: IT Management

5 Considerations in Cloud Providers for Product Applications sponsored by Dimension Data WHITE PAPER: Cloud investment continues to skyrocket. Find out five areas to focus on to be sure you choose the right vendor. Posted: 08 Oct 2015 \| Published: 08 Oct 2015 TOPICS: IT Management

5 Criteria for Making an Informed Investment sponsored by NetApp & Cisco WHITE PAPER: Looking to solve IT challenges with converged infrastructure? Consider these five criteria when assessing your options. Posted: 07 Feb 2017 \| Published: 07 Feb 2017 TOPICS: IT Management

5 Key Design Principles for Security Professionals sponsored by Gigamon WHITE PAPER: Learn the best ways to ensure your design allows you to monitor today's increasingly complex networks and critical data. Posted: 04 Nov 2015 \| Published: 04 Nov 2015 TOPICS: IT Management

5 Must-Haves for Highly Manageable Infrastructure sponsored by Dell, Inc. and Intel® WHITE PAPER: Highly manageable infrastructure improves productivity and lowers TCO. Discover 5 tips for evaluating IT architecture. Posted: 11 Mar 2015 \| Published: 24 Nov 2014 TOPICS: IT Management

5 Principles for Securing DevOps sponsored by Veracode, Inc. WHITE PAPER: Read this paper to learn how DevOps is transforming the way the world creates software and how following five principles will get your organization on the right path to securing code at DevOps speed. Posted: 11 Feb 2019 \| Published: 11 Feb 2019 TOPICS: IT Management

5 Reasons to Choose Converged Infrastructure sponsored by Dell EMC WHITE PAPER: Don't fall behind. Invest in converged infrastructure and profit from these five benefits. Posted: 31 May 2017 \| Published: 31 May 2017 TOPICS: IT Management

5 Reasons to Choose Hyper-Converged Infrastructure sponsored by Dell EMC WHITE PAPER: Excel in today's digital economy and drive business results with HCI. Discover five reasons to adopt. Posted: 31 May 2017 \| Published: 31 May 2017 TOPICS: IT Management

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