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Bundled Telecommunications Services White Papers (View All Report Types)
 
Transforming the Network for Triple Play
sponsored by Alcatel-Lucent
WHITE PAPER: Read this paper to find out how to ensure a profitable transition to Triple Play Services.
Posted: 10 Sep 2007 | Published: 01 Sep 2007

Alcatel-Lucent

Best Practices to Accelerate IPv6 Migration Testing
sponsored by Mu Dynamics
WHITE PAPER: Avoid IPv6 migration nightmares and integration challenges and gain control of skyrocketing costs by following best practices for IPv6 migration testing and taking a unified approach to testing with Mu Dynamics’ IPv6 testing solution. Read this paper to find out so much more.
Posted: 30 Sep 2010 | Published: 30 Sep 2010

Mu Dynamics

IPTV Channel Change Performance Testing
sponsored by Ixia
WHITE PAPER: Broadcast TV networks are increasingly deploying Video-On-Demand and broadcast content over IP networks that weren't designed for video. This test plan will help configure your network to deliver high-quality streaming video (IPTV) to your customers.
Posted: 30 May 2006 | Published: 01 May 2006

Ixia

Accelerate the Journey to Cloud-First IT
sponsored by Rackspace
WHITE PAPER: In this IDC paper, experts offer guidance on how to find the right cloud partner to help your organization through the next stages of data center extension. Read on to confront the expansion challenges of cloud-first IT, learn the critical importance of private cloud, and hear from your peers about their cloud-first partner strategies.
Posted: 26 Jun 2017 | Published: 21 Mar 2017

Rackspace

Driving Growth and Innovation with a Trusted Support Resource
sponsored by IBM
WHITE PAPER: In this paper, you will discover a technical support service designed to help you respond effectively to changing demands. Read on to learn about integrated, proactive support that will simplify your IT asset management, enhance service quality, and control IT costs.
Posted: 10 Mar 2016 | Published: 10 Mar 2016

IBM

A Quick Guide to Modernizing Customer Service
sponsored by ServiceNow
WHITE PAPER: 80 percent of businesses believe they deliver a superior customer experience. However, only 8 percent of their customers agree. Download this white paper to explore how to redefine the fundamentals of customer service by bringing together people, workflows, and systems to proactively resolve issues and optimize the service experience.
Posted: 13 Apr 2017 | Published: 13 Apr 2017

ServiceNow

Exploring Business and IT Friction: Myths and Realities
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper explores the sources of friction between business users and IT and offers up recommendations on how to adjust your strategy to minimize these problems.
Posted: 27 Feb 2014 | Published: 17 Apr 2013

BMC Software, Inc.

Dell SupportAssist FAQ
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This whitepaper features a series of frequently asked questions regarding Dell's SupportAssist technology.
Posted: 22 May 2014 | Published: 23 May 2013

Dell, Inc. and Intel®

Service Desk Management: 5 Tips to Increase the Efficiency of Your Service Team
sponsored by ConnectWise
WHITE PAPER: In this white paper, explore 5 tips you can implement before your service desk ticketing gets too bogged down, including: evaluate your dispatch strategy, keep resources billable, and 3 more. Additionally, explore the benefits of the cloud and services automation when it comes to leveraging these tips.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

ConnectWise

Cloud Computing without Compromise
sponsored by IBM
WHITE PAPER: This informative guide explores strategies for effective cloud service delivery and outlines one company's unified platform – offering cloud infrastructure at internet scale.
Posted: 05 Jun 2014 | Published: 31 Dec 2013

IBM
 

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