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BtoE White Papers (View All Report Types)
 
The Definitive Guide to Onboarding
sponsored by Liongard
WHITE PAPER: If done wrong, onboarding can create a relationship that lacks trust, which can lead to reduced customer lifetime value and increased churn. Open up this white paper to get some expert advice from leaders in the managed services industry, covering how MSPs can develop a successful onboarding processing, create detailed documentation and more.
Posted: 02 Feb 2021 | Published: 02 Feb 2021

Liongard

Gartner 3 Steps Agile IT Service Management
sponsored by Atlassian
WHITE PAPER: IT services can be bureaucratic, risk-averse units. Unfortunately, this reality means that they might be ill-equipped to handle the rapid pace of change impacting businesses right now. Read this IDC white paper to learn how IT service management can adopt to changes in business alignment, emerging technologies, and other new issues.
Posted: 18 Aug 2020 | Published: 27 May 2020

Atlassian

How to Prepare IT Service Management for Next Generation Technology
sponsored by Serviceaide
WHITE PAPER: There's a lot of AI-infused, automation-heavy IT service tools available on today's market – but choosing practically is key. Find step-by-step outlines for planning artificial intelligence and automation strategies that not only give your IT teams the tools to succeed, but is sustainable well into the future.
Posted: 29 Apr 2019 | Published: 29 Apr 2019

Serviceaide

The Definitive Guide to Onboarding
sponsored by Liongard
WHITE PAPER: If done wrong, onboarding can create a relationship that lacks trust, which can lead to reduced customer lifetime value and increased churn. Open up this white paper to get some expert advice from leaders in the managed services industry, covering how MSPs can develop a successful onboarding processing, create detailed documentation and more.
Posted: 22 Jan 2021 | Published: 02 Feb 2021

Liongard

Top 10 Ways Your IT Team is Wasting Time (And What You Can Do About It)
sponsored by Advizex
WHITE PAPER: Access this white paper to see the 10 most common IT inefficiencies that organizations are facing and learn how to solve them.
Posted: 04 Sep 2020 | Published: 04 Sep 2020

Advizex

IT Operations Management Book of Knowledge
sponsored by ServiceNow
WHITE PAPER: Inside this eBook, find a recap of ServiceNow’s IT operations management (ITOM) breakout sessions, thought leadership presentations, and customer speakers—all divulging industry-leading ITOM practices and strategies.
Posted: 21 Oct 2020 | Published: 21 Oct 2020

ServiceNow

How to deliver a Service Catalog that your customers will “actually” use
sponsored by Freshworks
WHITE PAPER: Jump inside this white paper to uncover best practices on how to design, develop, implement, and drive adoption of a service catalog that your internal customers and employees will actually use.
Posted: 14 Sep 2020 | Published: 14 Sep 2020

Freshworks

Next Gen IT and the Cloud
sponsored by ServiceNow
WHITE PAPER: This valuable resource examines how IT is losing control over the enterprise and the need for change in the world of IT, and explores how cloud-driven technology can help you more successfully manage IT services.
Posted: 24 Jul 2013 | Published: 24 Jul 2013

ServiceNow

The Forrester Wave: Global Workplace Services, Q1 2013
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This whitepaper provides a 36-criteria evaluation of workplace services vendors, identifying the 8 most significant global workplace services providers.
Posted: 19 Feb 2014 | Published: 19 Feb 2014

Hewlett-Packard Enterprise

A Better Way to Manage Desktops: HP Workplace Management Services
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help.
Posted: 02 Sep 2014 | Published: 29 Aug 2014

Hewlett-Packard Enterprise
 

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