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AS White Papers (View All Report Types)
 
Buyer's Guide: Security Orchestration, Automation, & Response
sponsored by Splunk
WHITE PAPER: This buyer's guide outlines the important criteria you should consider when evaluating security orchestration, automation, and response platforms, including core components, platform attributes and business considerations. Plus, find a checklist you can print out, read over, and mark up as you evaluate platform options.
Posted: 17 Oct 2018 | Published: 17 Oct 2018

Splunk

Integrated CCaaS and UCaaS Competitive Strategy Innovation and Leadership Award
sponsored by 8x8, Inc.
WHITE PAPER: In this white paper, learn about a provider that offers a comprehensive cloud-based communications, collaboration, and contact center solution on a single technology platform.
Posted: 01 Feb 2019 | Published: 01 Feb 2019

8x8, Inc.

How To Improve Guest Experience and Hotel Staff Productivity With Unified Communications
sponsored by Spectrum Enterprise
WHITE PAPER: To enable a connected workforce, many hotels still rely on legacy technology, using two-way radios. Unfortunately, these devices are not secure and are often unreliable. In this white paper, learn how to improve communication and collaboration among hotel staff to increase efficiency in addressing guest and operation issues.
Posted: 24 May 2019 | Published: 24 May 2019

Spectrum Enterprise

Real-time Operational Intelligence Keeps Otto Group Running 24-7
sponsored by Splunk
WHITE PAPER: In this case study, learn how the Otto Group, a worldwide retail service, improved the speed and quality of their online store by adopting a real-time monitoring technology to quickly identify and analyze problems. Discover how this operational intelligence increased efficiency, optimized maintenance, improved testing and more.
Posted: 18 Feb 2019 | Published: 18 Feb 2019

Splunk

Examining the Business Impact of ITSM, Digital Workspaces, and Chatbots
sponsored by BMC
WHITE PAPER: The consequences of slotting digital workspace, ITSM, and chatbot platforms into existing IT environments aren't always readily apparent – especially when making the case to business stakeholders. Inside this Forrester analysis, read through the benefits, costs, and risks associated with these investments, from ROI to expected operating costs.
Posted: 29 May 2019 | Published: 31 Jan 2019

BMC

Benefits of Unified Communications in Transportation and Logistics
sponsored by Motorola, Inc.
WHITE PAPER: In this white paper, explore key challenges that T&L companies are facing in today's business environment and hear how instant push-to-talk and advanced video surveillance can help them develop streamlined supply chains.
Posted: 28 Feb 2019 | Published: 28 Feb 2019

Motorola, Inc.

The New Engagement Experience: Exceptional Experiences for Employees and Customers
sponsored by 8x8, Inc.
WHITE PAPER: How can you digitize and compete on customer experience? Transforming your communications to enable more intelligent interactions is a good place to start. Download this white paper to learn about modern communication platforms that integrate voice, video, team messaging and more, as well as trends and use cases.
Posted: 01 Feb 2019 | Published: 01 Feb 2019

8x8, Inc.

Comparing UC Vendors: 6 Key Considerations
sponsored by Mitel Networks Limited
WHITE PAPER: With more business communications providers than ever before, how do you decide which vendor is the best fit for your organization? Read this guide to review 6 key considerations that you can use to help choose a UC vendor.
Posted: 11 Apr 2019 | Published: 11 Apr 2019

Mitel Networks Limited

Benchmarking Operational Maturity for Your Digital Business
sponsored by PagerDuty
WHITE PAPER: Today, just minutes of downtime can mean thousands or even millions of dollars lost, and customers who will quickly turn elsewhere. Inside, learn how to start shifting your company's traditional ITSM model towards a more agile, DevOps inspired support strategy – and steer away from the harsh realities of unplanned downtimes.
Posted: 08 Mar 2019 | Published: 08 Mar 2019

PagerDuty

Automation 101: An Introduction to the Future
sponsored by ConnectWise
WHITE PAPER: Inside this eBook, read through a collection of tips and best practices for successfully incorporating automation into your own IT department.
Posted: 05 Mar 2019 | Published: 31 Aug 2018

ConnectWise
 
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