To cope and thrive through the economic downturn, service providers look to reducing the cost to serve and generating new revenues even more. Service Providers' billing infrastructure is a key imperative for both strategies. To address cost reduction, service providers must look at the two main drivers in this paper.
How can organizations understand SOA and manage the migration to SOA? The New SOA Maturity Model provides a visionary framework that aligns IT action with business benefit. Read this paper to assess your organization's SOA readiness.
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