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Better, Faster, Shorter: Engaging Customers and Resolving Issues With New Contact Center Tools
sponsored by Verizon
WEBCAST: Hear from Alla Reznik and Jessica Smith from Verizon about the importance of the customer experience and how your organization can make the move from contact centers to experience centers while capturing the voice of the customers.
Posted: 22 Mar 2018 | Premiered: Oct 10, 2016

Verizon

Use Gamification and Workforce Optimization to Help Improve Your Customer Experience
sponsored by Verizon
VIDEO: Learn about the right tools to kindle employee excitement and the importance of attracting and retaining high quality talent with workforce optimization. Also uncover why you need to provide unique, personalized CX to gain new customers and keep the ones you have.
Posted: 22 Mar 2018 | Premiered: 05 Oct 2016

Verizon

Manage with Speed and Simplicity on the Go
sponsored by Serviceaide
VIDEO: Outages and other problems in your enterprise can spring up anytime, meaning IT has to be ready at all times. Learn how an intelligent virtual support agent can take your mobile ITSM management tools to the next level with the power of artificial intelligence.
Posted: 19 Apr 2018 | Premiered: 11 Apr 2018

Serviceaide

Why International Payments Provider OFX Migrates to AWS
sponsored by Rackspace - AWS
VIDEO: Tune into this brief video to see OFX, a foreign exchange platform, undertake a transformative migration project to AWS Cloud, and discover how AWS empowers one to deliver the quick, innovative functionality customers are demanding through increased flexibility, scalability and resilience of a cloud environment.
Posted: 19 Apr 2017 | Premiered: 01 Mar 2017

Rackspace - AWS

Insight From Elite VCDX Professionals and Why Virtualization Matters
sponsored by AdvizeX Technologies
WEBCAST: Only 265 people hold this certification worldwide – marking them as world-class virtualization architects. Tune in to this webcast to learn about the importance of virtualization design and why it matters to your business, straight from a group of these elite VCDX professionals and architects.
Posted: 07 May 2018 | Premiered: Mar 1, 2018

AdvizeX Technologies

Rapidly Turn Innovation Into Value With Digitalisation
sponsored by Hewlett-Packard Enterprise
VIDEO: Learn how digitalisation allows AkzoNobel to accelerate innovation and work smarter.
Posted: 30 Jan 2017 | Premiered: 30 Jan 2017

TOPICS:  IT Management
Hewlett-Packard Enterprise

Make Your Data More Valuable with Real-Time Analytics
sponsored by IBM
WEBCAST: Gain an understanding of real-time analytics and learn how to derive maximum benefit from your most valuable data.
Posted: 06 Apr 2017 | Premiered: Apr 6, 2017

TOPICS:  IT Management
IBM

In Place Analytics for VSAM, ADABAS, DB2, IMS and more
sponsored by IBM
WEBCAST: Hear about the latest QMF enhancements and experience a demonstration of the self-service Business Analytics feature.
Posted: 06 Apr 2017 | Premiered: Apr 6, 2017

TOPICS:  IT Management
IBM

Driving Strategic Value With B2B Integration Services
sponsored by IBM
WEBCAST: Interested in an additional $3 million in revenue and over 300% ROI? Learn how to achieve these numbers.
Posted: 20 Jan 2017 | Premiered: Jan 20, 2017

TOPICS:  IT Management
IBM

National Weather Service Provider Delivers Quality 24x365
sponsored by IBM
VIDEO: Hear how Met Office in the UK leverages a flexible infrastructure to efficiently analyze data in real-time.
Posted: 06 Apr 2017 | Premiered: 06 Apr 2017

TOPICS:  IT Management
IBM
 
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