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Use Gamification and Workforce Optimization to Help Improve Your Customer Experience
sponsored by Verizon
VIDEO: Learn about the right tools to kindle employee excitement and the importance of attracting and retaining high quality talent with workforce optimization. Also uncover why you need to provide unique, personalized CX to gain new customers and keep the ones you have.
Posted: 22 Mar 2018 | Premiered: 05 Oct 2016

Verizon

Better, Faster, Shorter: Engaging Customers and Resolving Issues With New Contact Center Tools
sponsored by Verizon
WEBCAST: Hear from Alla Reznik and Jessica Smith from Verizon about the importance of the customer experience and how your organization can make the move from contact centers to experience centers while capturing the voice of the customers.
Posted: 22 Mar 2018 | Premiered: Oct 10, 2016

Verizon

IBM Flash Storage Expands with Midrange All-Flash Products
sponsored by IBM
WEBCAST: IBM introduces midrange and entry-level all-flash options and adds a migration program directed at EMC-Dell customers.
Posted: 06 Apr 2017 | Premiered: Apr 6, 2017

TOPICS:  IT Management
IBM

Reduce Insider Threats Risk Through End User Empowerment
sponsored by McAfee, Inc.
VIDEO: Employees are a giant risk to your most sensitive data. Reduce the risk by educating users on the three best practices.
Posted: 10 May 2017 | Premiered: 10 May 2017

TOPICS:  IT Management
McAfee, Inc.

Analyst Webinar: Is Your Contact Center an Asset or Road Block to Digital Transformation?
sponsored by Genesys
WEBCAST: Join Art Schoeller, Vice President and Principal Analyst at Forrester Research, to learn how to determine if your contact center is strategic or hindering to your enterprise's digital transformation journey.
Posted: 25 Aug 2017 | Premiered: Aug 22, 2017, 01:00 EDT (05:00 GMT)

Genesys

Securing the Enterprise in a DevOps World: Keynote & Panel
sponsored by Veracode, Inc.
WEBCAST: Watch this roundtable discussion about the pitfalls and successes of the DevOps initiative organizations run into and much more.
Posted: 17 Jan 2018 | Premiered: Jan 17, 2018

TOPICS:  IT Management
Veracode, Inc.

Meeting Your Banking Needs
sponsored by Hewlett-Packard Enterprise
VIDEO: Find out how to deliver a better, digital customer experience without increasing costs or replacing your legacy systems.
Posted: 08 Feb 2017 | Premiered: 08 Feb 2017

TOPICS:  IT Management
Hewlett-Packard Enterprise

Automating Your Corporate Mobility Management
sponsored by Cisco Jasper
WEBCAST: In this webcast, discover how the mobile workforce is impacting corporate mobility management needs, and costs, and how enterprises are addressing this challenge with an automated mobility management platform.
Posted: 28 Jun 2017 | Premiered: Jun 22, 2017

Cisco Jasper

A Complete Paradigm Shift in Enterprise Storage
sponsored by IBM
WEBCAST: It's time to get more value from your data storage solution. Answer these questions for a comparative cost of ownership.
Posted: 06 Apr 2017 | Premiered: Apr 6, 2017

TOPICS:  IT Management
IBM

Advantage Cloud: A Clear Path to Modernizing B2B Integration
sponsored by IBM
WEBCAST: Many rely on outdated, manual systems to exchange critical data. Learn how to reshape B2B integration with the cloud.
Posted: 20 Jan 2017 | Premiered: Jan 20, 2017

TOPICS:  IT Management
IBM
 
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