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Call Center Evolution: Tomorrow's Technology, Today
sponsored by IBM
VIDEO: In this webcast, Atul Gupta discusses strategies to transform even the most outdated contact center into an omnichannel, AI-enhanced call center for the future, as well as the benefits that can bring.
Posted: 07 Sep 2018 | Premiered: 07 Sep 2018

IBM

Call Center, Meet AI: What You Need to Know About How AI is Transforming Call Centers
sponsored by IBM
VIDEO: In this webcast, Brian Cantor talks with Dario Gil about how AI has the potential to strike a balance between cost containment and customer experience. Continue watching to uncover how to use technology to better connect with customers to prevent them from going to your competition.
Posted: 11 Sep 2018 | Premiered: 11 Sep 2018

IBM

Use Gamification and Workforce Optimization to Help Improve Your Customer Experience
sponsored by Verizon
VIDEO: Learn about the right tools to kindle employee excitement and the importance of attracting and retaining high quality talent with workforce optimization. Also uncover why you need to provide unique, personalized CX to gain new customers and keep the ones you have.
Posted: 22 Mar 2018 | Premiered: 05 Oct 2016

Verizon

Better, Faster, Shorter: Engaging Customers and Resolving Issues With New Contact Center Tools
sponsored by Verizon
WEBCAST: Hear from Alla Reznik and Jessica Smith from Verizon about the importance of the customer experience and how your organization can make the move from contact centers to experience centers while capturing the voice of the customers.
Posted: 22 Mar 2018 | Premiered: Oct 10, 2016

Verizon

Getting Started with Secure DevOps
sponsored by Veracode, Inc.
VIDEO: Watch this video to learn how DevOps can impact security and how to make the development process secure as well.
Posted: 17 Jan 2018 | Premiered: 17 Jan 2018

TOPICS:  IT Management
Veracode, Inc.

Five Steps for Digital Transformation Success
sponsored by FixStream
WEBCAST: As your business zeros in on its digital transformation strategy, there are a lot of factors that can determine its success. In this webinar, learn in-depth about five critical steps your business should adhere to, and how your business can use them to successfully grab digital transformation by the horns.
Posted: 05 Apr 2018 | Premiered: Jan 30, 2017

FixStream

The Future of Project and Portfolio Management
sponsored by ServiceNow
VIDEO: Managing single projects one-by-one with legacy tools can be an unnecessary burden on IT's resources, project lifecycles, and your company's overall digital transformation ability. In this webcast, get a firsthand glimpse into a PPM solution that connects projects across your IT organization into one platform for easier management and optimization.
Posted: 10 May 2018 | Premiered: 07 May 2018

ServiceNow

Stop Living with Jurassic IT
sponsored by Kaseya
VIDEO: Tune in to this webcast to learn how to improve your organization's aging and inefficient 'dinosaur' IT systems, featuring actual dinosaurs. You'll also find a live demo of Kaseya's IT service platform, designed to provide a consolidated and collaborative management tool to keep your IT services running smoothly and avoid extinction.
Posted: 10 Aug 2018 | Premiered: 10 Aug 2018

Kaseya

Webcast Presentation: Digital Transformation with NetApp HCI and Veeam
sponsored by Veeam Software
WEBCAST: Tune into this exclusive webcast, as a group of experts from TechTarget, Veeam, and NetApp discuss how a partnership between NetApp and Veeam will address any availability gaps in your infrastructure, with a combination of HCI, DR orchestration, and non-disruptive data protection.
Posted: 30 Jul 2018 | Premiered: Jun 27, 2018

Veeam Software
 
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