Management Services Multimedia

VIDEO: This 3-minute video explains why Citrix solutions offer reliable, scalable ways to help you not only build your cloud platform, but to also build your cloud business for clients of any shapes and sizes.

Posted: 22 Aug 2012 | Premiered: 25 Jun 2012

PODCAST: This podcast discusses how GFI MAX Building Blocks methodology can help you overcome challenges with converting your clients in Managed Services and start making money.

Posted: 10 Dec 2010 | Premiered: Dec 10, 2010

VIDEO: This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more.

Posted: 28 Jun 2013 | Premiered: 28 Jun 2013

VIDEO: Access this essential resource to discover the top reasons why managed service providers (MSPs) should embrace end-point management and learn how to achieve breakthrough success in the IT managed services business

Posted: 22 Nov 2011 | Premiered: 22 Nov 2011

WEBCAST: This brief video explores one company's solution to endpoint management and how it can help managed service providers offer round-the-clock visibility of their endpoints

Posted: 11 Mar 2014 | Premiered: Jan 14, 2014

VIDEO: This video case study covers a cloud-based solution that one organization used in order to eliminate data center downtime and applications that don't work.

Posted: 24 Feb 2014 | Premiered: 24 Feb 2014

VIRTUAL ENVIRONMENT: This in-depth webcast, presented by Daniel Galecki, a software veteran and IT asset management guru, covers the IT transformation from a cost center to an IT service broker, and explains why analysts agree that chargeback is critical to the success of your cloud projects.

Posted: 17 Jun 2014 | Premiered: 10 Jun 2014

VIRTUAL ENVIRONMENT: This interactive resource discusses how you can make your business more efficient, compliant, and secured with the help of a hybrid IT service management solution.

Posted: 28 Jun 2013 | Premiered: 28 Jun 2013

SOFTWARE DEMO: This link provides a free 30 day trial of N-able's advanced help desk management solution, which handles tickets so you can focus on helping customers.

Posted: 09 Jun 2014 | Premiered: 09 Jun 2014

VIDEO: For organizations that have adopted AWS as their public cloud of choice, there can still be challenges with getting support in a timely manner and overcoming system complexities. However, there is a solution today that enables faster support, streamlined operations, and can improve your overall cloud experience. Watch this video to learn more.

Posted: 01 Jun 2023 | Premiered: 01 Jun 2023

WEBCAST: Sign up now for AppManager in Action—a series of webinars presented by our product pros and designed specifically for our customers.

Posted: 09 Aug 2006 | Premiered: Jun 3, 2004

TRIAL SOFTWARE: Serena Service Manager is an processed-based ITSM solution that keeps people and processes perfectly in sync. View now to try Pink Elephant's ITIL innovation of the year.

Posted: 05 Apr 2012 | Premiered: 05 Apr 2012

VIDEO: This two-minute video introduces Oracle TBE Performance Management Cloud Service platform and shows how it can take the pain out of the performance review process and make employee reviews run more smoothly, with everyone on the same page in terms of changing objectives and priorities.

Posted: 12 Apr 2013 | Premiered: 12 Apr 2013

WEBCAST: This video describes the key capabilities of service assurance and how it can help your organization transform your operational management and ensure the availability and performance of your business applications and services.

Posted: 30 Aug 2012 | Premiered: Aug 30, 2012

WEBCAST: In this webcast you will learn how Mission Critical & Proactive Services help you improve availability, reduce risk and increase service management.

Posted: 01 Dec 2008 | Premiered: Nov 26, 2008

VIDEO: See how SAP ERP allows employees and managers to create and approve leave requests, empowering staff and boosting productivity and efficiency. Watch the demo.

Posted: 20 Sep 2010 | Premiered: 20 Sep 2010

WEBCAST: IBM Service Management can help IT organizations deliver service excellence, through a structured approach that can enable better governance and help manage risk, delivering business value. Watch this video to learn how you can deliver quality ...

Posted: 20 Jun 2007 | Premiered: Jun 20, 2007

PRODUCT DEMO: This is a demo of an end to end service management solution that spans the entire infrastructure.

Posted: 02 Nov 2007 | Premiered: 01 Nov 2007

WEBCAST: Tune into the following webcast to hear from 9 brilliant minds as they reveal the secrets to optimizing IT and Service management through the use of cloud virtual environments.

Posted: 24 Oct 2014 | Premiered: Oct 24, 2014

WEBCAST: Tune into the following webcast to hear from 9 brilliant minds as they reveal the secrets to optimizing IT and Service management through the use of cloud virtual environments.

Posted: 24 Oct 2014 | Premiered: Oct 24, 2014

WEBCAST: There's more to the cloud than just infrastructure provisioning, and if you don't take advantage of the other services cloud has to offer, you're not reaping all the benefits. View this webcast to learn about cloud service automation technology that offers comprehensive lifecycle management for managing application and infrastructure services.

Posted: 13 Feb 2014 | Premiered: Feb 13, 2014

WEBCAST: Check out this informative webcast to understand how customer service and dynamic case management are related and how to build a strategy for both.

Posted: 22 Jun 2012 | Premiered: Jun 22, 2012

VIDEO: This video details the changed cloud computing is causing in IT management and service delivery and offers a solution to help your organization keep up.

Posted: 16 Dec 2013 | Premiered: 27 Sep 2013

WEBCAST: Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.

Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)

WEBCAST: In this Webcast learn more about a top-down application management approach which can protect against technological evolution.

Posted: 07 Mar 2007 | Premiered: Feb 1, 2007

WEBCAST: To take your API program to this next level, you need to close the gap between the technical and the business sides of your program.  In this webcast, you'll find out why Mashery's API Packager is a key tool to help you do this.

Posted: 17 Apr 2014 | Premiered: Apr 16, 2014

PRODUCT DEMO: WebEx System Management allows you to protect, manage and secure your IT assets--on the premises and beyond, 24/7--from a single, integrated dashboard. Reduce IT support costs, boost IT service levels and leave compliance worries behind.

Posted: 02 Mar 2007 | Premiered: 01 Mar 2007

WEBCAST: CCM helps businesses transform routine business documents into communications that truly enhance the customer experience. CCM is an integrated end-to-end solution that enables companies to create, manage and deliver effective multichannel communications all while reducing the cost of communicating with and providing superior service to customers.

Posted: 06 Jul 2010 | Premiered: Jul 6, 2010