Customer Service Outsourcing Multimedia

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Driving Success In Field Service With AI Innovation
sponsored by ServiceNow
WEBCAST: AI is reshaping field service, cutting manual work, and enhancing technician focus on key tasks. But success depends on a cautious, iterative method, quality data, and apt tech and talent. Read the full paper to learn how AI is reinventing field service and to view a checklist for generative AI field service use cases.
Posted: 22 Feb 2024 | Premiered: Feb 22, 2024

ServiceNow

EMC and Microsoft Delivering Network Aware Service Management
sponsored by Microsoft
WEBCAST: Are you in need of a solution that provides end-to-end management across your entire infrastructure? Find out how EMC and Microsoft have teamed up to create a solution that addresses these issues.
Posted: 28 Nov 2007 | Premiered: Dec 5, 2007, 09:00 EST (14:00 GMT)

Microsoft

Network-Aware End-to-End Service Management - Demo
sponsored by Microsoft
PRODUCT DEMO: This is a demo of an end to end service management solution that spans the entire infrastructure.
Posted: 02 Nov 2007 | Premiered: 01 Nov 2007

Microsoft

Leveraging outsourcing & automation to enhance your CX
sponsored by InflowCX
VIDEO: As organizations struggle with labor shortages, contact centers and their teams seem to be getting hit the hardest. To combat these challenges, many companies have turned to outsourcing for assistance, but it does little to improve agent experiences. So how can you achieve both? Watch this webinar to learn more.
Posted: 18 Mar 2023 | Premiered: 07 Mar 2023

TOPICS:  .NET
InflowCX

Infor CRM Interaction Advisor
sponsored by Infor CRM
PRODUCT DEMO: Watch this product demo to learn how Infor CRM Interaction Advisor will fuel organic growth by driving lifetime customer loyalty and increase value at every customer touch point without replacing any existing systems.
Posted: 22 Jul 2009 | Premiered: 22 Jul 2009

Infor CRM