IT Management  >   IT Service Centers  >  

Call Centres

RSS Feed   
Call Centres Multimedia (View All Report Types)
 
The Appian Intelligent Contact Center Platform
sponsored by Appian
VIDEO: In this video, learn how an intelligent contact center platform from Appian can help your organization achieve a 60% increase in customer satisfaction and average cost savings of over 40%. Review Appian product features, and decide if an intelligent contact center is right for you.
Posted: 02 May 2019 | Premiered: 02 May 2019

Appian

Contact Center Success with Appian
sponsored by Appian
VIDEO: Contact center complexity is a major issue. In this video, learn why the world's leading enterprises are turning to intelligent contact centers, and review your software options with Appian.
Posted: 02 May 2019 | Premiered: 17 Jan 2019

Appian

Integrated NICE inContact Products & Metrics Power TechStyle Fashion Group
sponsored by NICE inContact
VIDEO: Download this video to learn why TechStyle Fashion Group chose NICE inContact's cloud-based customer platform to provide customers with the channel options they want, and the streamlined experience they expect.
Posted: 07 Feb 2019 | Premiered: 07 Feb 2019

NICE inContact

Key to Intelligent Customer Experience in Financial Services: Data-Driven Decisions That Don't Comprise Privacy
sponsored by Appian
WEBCAST: Download this webinar to listen to Julien Corbe, Financial Services Advisory Leader at PwC, and Michael Heffner, VP of Global Industry at Appian, as they discuss how financial institutions can evolve customer experiences by leveraging automation, AI, and other emerging technologies.
Posted: 08 May 2019 | Premiered: May 8, 2019

Appian

Software Subscription & Support
sponsored by IBM
VIDEO: In this brief video, learn how to stay ahead of IT trends with IBM Software Subscription and Support. You'll discover how you can drive efficiency, increase productivity, and streamline workflows with access to downloads and enhancements throughout the software lifecycle.
Posted: 30 Jul 2013 | Premiered: 30 Jul 2013

IBM

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

Best Practices for Securing SaaS with CASB
sponsored by McAfee, Inc.
VIDEO: Listen to Securosis and McAfee discuss the challenges in cloud security and the benefits of agile security solutions.
Posted: 10 May 2017 | Premiered: 10 May 2017

TOPICS:  IT Management
McAfee, Inc.

Getting Started with Secure DevOps
sponsored by Veracode, Inc.
VIDEO: Watch this video to learn how DevOps can impact security and how to make the development process secure as well.
Posted: 17 Jan 2018 | Premiered: 17 Jan 2018

TOPICS:  IT Management
Veracode, Inc.

New Technology for Data Driven Analytics Results
sponsored by IBM
WEBCAST: Hear how new analytics technology creates opportunity for greater insights, while reducing complexity and cost.
Posted: 06 Apr 2017 | Premiered: Apr 6, 2017

TOPICS:  IT Management
IBM

Reduce Insider Threats Risk Through End User Empowerment
sponsored by McAfee, Inc.
VIDEO: Employees are a giant risk to your most sensitive data. Reduce the risk by educating users on the three best practices.
Posted: 10 May 2017 | Premiered: 10 May 2017

TOPICS:  IT Management
McAfee, Inc.
 

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific websites, magazines and events.

Definitions:

All Rights Reserved, Copyright 2000 - 2019, TechTarget | Read our Privacy Statement