WEBCAST:
Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
WEBCAST:
Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help.
TRIAL SOFTWARE:
Download a free trial of IBM Rational Requirements Composer V1.0.0.1, a requirements definition tool for organizations seeking easy to use elicitation and definition tools that enhance their ability to create the right requirements for their projects and drive improved quality, speed, and alignment across the IT lifecycle.
SOFTWARE DEMO:
Access IBM Rational Build Forge demos to see how it can be used to create a software assembly line to automate and accelerate software delivery. Learn how Rational Build Forge can help development teams automate repetitive tasks, uncover development bottlenecks, determine trends for specific projects and manage compliance mandates.
PODCAST:
In this podcast, learn about the emerging technologies driving the transition to App Delivery 2.0. Uncover how network virtualization can be applied to better optimize application delivery, provide increased flexibility and create an efficient network infrastructure with a mix of hardware and software solutions.
WEBCAST:
Many businesses are looking to implement a successful DevOps strategy. This webcast identifies and explores the bottlenecks in the product lifecycle that can impact your transformation. Find out how to understand and connect the value chain, identify high value business metrics, implement high level reporting, and more.
SOFTWARE DOWNLOAD:
DBAs are tasked with the monumental job of providing an accurate audit trail of SQL Server activities and auditing sensitive data. SQL compliance manager goes beyond traditional approaches with its real-time monitoring and auditing of all data access, updates, data structure modifications and changes to security permissions. Take a test drive now.
WEBCAST:
ActiveMQ is the most popular messaging platform in use today. This webinar will explain some reoccurring messaging patterns that are used for application integration - and then see how they have been applied in large enterprise deployments with ActiveMQ.
Posted: 10 Feb 2011 | Premiered: Mar 1, 2011, 11:00 EST (16:00 GMT)
TRIAL SOFTWARE:
Generating reports from Java applications has traditionally been a difficult task with heavy coding effort in development and maintenance. Even where graphical tools are provided, users must learn how to use a new and sometimes cumbersome tool.
