Call Centre Management Multimedia

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Call Centre Management Multimedia (View All Report Types)

NWN Contact Center Offering sponsored by NWN Corporation VIDEO: Access this video to learn how your organization can leverage NWN’s Contact Center Solution to make intelligent and transformative decisions for your company. Posted: 18 Nov 2020 \| Premiered: 18 Nov 2020 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Customer Data Integration \| Customer Data Management \| Customer Data Management Software \| Customer Interaction Services \| Customer Satisfaction \| Customer Self-Service \| Customer Service \| Customer Service Best Practices \| Customer Support Software

Visa Desjardins Provides a Differentiated Customer Experience sponsored by Genesys WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment. Posted: 16 Sep 2013 \| Premiered: Feb 27, 2013 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Service \| Customer Support Software

The Secret Recipe: Transforming Best-In-Class Contact Centers sponsored by Talkdesk WEBCAST: Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help. Posted: 27 Aug 2019 \| Premiered: Aug 27, 2019 TOPICS: Call Center Management \| Call Center Software \| Call Centers \| Customer Retention \| Customer Satisfaction \| Customer Self-Service \| Customer Service

Unified Communications sponsored by CDW Corporation WEBCAST: Integrate multiple communication networks into a single, unified system to enable more effective communication and collaboration with staff, partners, and customers. Posted: 27 Jul 2010 \| Premiered: Jul 27, 2010 TOPICS: Call Center Management \| Collaboration \| Email \| Instant Messaging \| Telephony Systems \| Unified Messaging \| Voice Mail Software \| VoIP \| Web Conferences

Software demo: Early warning system for modern IT infrastructure monitoring sponsored by LogicMonitor SOFTWARE DEMO: Click to watch this demo video of an early warning system platform for modern IT infrastructure – which proactively prevents problems to minimize downtime and slowdowns that may negatively affect your organization. Posted: 14 Jan 2021 \| Premiered: 14 Jan 2021 TOPICS: IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Systems \| IT Workforce \| ITIL

SAP – The Next Act: Cloud, Convergence and Intelligent Enterprise Strategy sponsored by Dell Technologies and VMware WEBCAST: Watch this webinar, which features a panel of experts from Dell, IDC and SAP, to learn how to sharpen your strategy and create a roadmap for the Intelligent Enterprise. They’ll also cover results from a recent survey of businesses who have modernized data centers with cloud operational capabilities to transform with SAP. Posted: 08 Oct 2020 \| Premiered: Oct 8, 2020 TOPICS: IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| SAP (Product)

IT Priorities 2018 - What's happening in security? sponsored by ComputerWeekly.com VIDEO: In this video, Computer Weekly's editor-in-chief, Bryan Glick, discusses what's happening in security according to our 2018 IT Priorities survey taken by over 250 IT decision makers and managers. Posted: 02 May 2018 \| Premiered: 02 May 2018 TOPICS: Cloud Security \| Data Security \| IT Industry \| IT Management \| IT Managers \| IT Spending \| Security Best Practices \| Security Industry \| Security Management \| Security Managers \| Security Spending \| Security Threats

Reduce hardware, software and cloud costs with ServiceNow sponsored by ServiceNow VIDEO: Managing software assets can feel overwhelming, especially when your team is trying to reduce costs. In this 2-minute video, learn about ServiceNow’s single platform solution for IT Asset Management. Watch here. Posted: 19 Mar 2021 \| Premiered: 19 Mar 2021 TOPICS: IT Management

AutomatePro Let's make progress sponsored by AutomatePro VIDEO: This video explores ServiceNow CI/CD with AutomatePro – a platform aiming to help IT pros make faster configuration changes and upgrades on the ServiceNow platform. Tune in now to learn more. Posted: 29 Mar 2021 \| Premiered: 08 Feb 2021 TOPICS: IT Management

Al Powers Smarter Investment Decisions - Intel Chip Chat sponsored by Intel and Google PODCAST: Listen to this Intel Chip Chat podcast to learn how a natural language interface used on Intel® Xeon® Scalable processors available on Google Cloud Platform can help financial institutions make more informed decisions. Posted: 05 Jun 2018 \| Premiered: Jun 5, 2018 TOPICS: IT Management

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