Call Centre Management Multimedia

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The Secret Recipe: Transforming Best-In-Class Contact Centers
sponsored by Talkdesk
WEBCAST: Improved customer retention, customer satisfaction, and agent productivity; these are just 3 ways that an intelligent contact center platform can bring remarkable value to your business. Watch this webinar to learn how you can transform your contact center for the better—with a little help.
Posted: 27 Aug 2019 | Premiered: Aug 27, 2019

Talkdesk

Visa Desjardins Provides a Differentiated Customer Experience
sponsored by Genesys
WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment.
Posted: 16 Sep 2013 | Premiered: Feb 27, 2013

Genesys

Unified Communications
sponsored by CDW Corporation
WEBCAST: Integrate multiple communication networks into a single, unified system to enable more effective communication and collaboration with staff, partners, and customers.
Posted: 27 Jul 2010 | Premiered: Jul 27, 2010

CDW Corporation

IT Priorities 2018 - What are UK IT managers spending their budgets on?
sponsored by TechTarget ComputerWeekly.com
VIDEO: In this video, Computer Weekly's editor-in-chief, Bryan Glick, talks us through the key areas that IT managers in the UK are planning on spending their budgets on. Results and statistics are taken from Computer Weekly's 2018 IT Priorities survey in which over 250 IT decision makers took part.
Posted: 08 Feb 2021 | Premiered: 02 May 2018

TechTarget ComputerWeekly.com

Al Powers Smarter Investment Decisions - Intel Chip Chat
sponsored by Intel and Google
PODCAST: Listen to this Intel Chip Chat podcast to learn how a natural language interface used on Intel® Xeon® Scalable processors available on Google Cloud Platform can help financial institutions make more informed decisions.
Posted: 05 Jun 2018 | Premiered: Jun 5, 2018

TOPICS:  IT Management
Intel and Google

New Technology for Data Driven Analytics Results
sponsored by IBM
WEBCAST: Hear how new analytics technology creates opportunity for greater insights, while reducing complexity and cost.
Posted: 06 Apr 2017 | Premiered: Apr 6, 2017

TOPICS:  IT Management
IBM

National Weather Service Provider Delivers Quality 24x365
sponsored by IBM
VIDEO: Hear how Met Office in the UK leverages a flexible infrastructure to efficiently analyze data in real-time.
Posted: 06 Apr 2017 | Premiered: 06 Apr 2017

TOPICS:  IT Management
IBM

SSD Reliability, Performance Aid Flash Storage Adoption
sponsored by IBM
WEBCAST: Solid-state storage is most often considered to improve performance, but SSD reliability concerns may be unnecessary.
Posted: 06 Apr 2017 | Premiered: Apr 6, 2017

TOPICS:  IT Management
IBM

Evolution of the Security Operations Center
sponsored by McAfee, Inc.
VIDEO: Hear an overview on how SOC is defined within the industry, a history of SOCs and model options for your organization.
Posted: 10 May 2017 | Premiered: 10 May 2017

TOPICS:  IT Management
McAfee, Inc.

A Perspective on U.S. Health Industry Changes
sponsored by IBM
VIDEO: Director of Health Industry Transformation at IBM gives his perspective on the changes impacting U.S. Healthcare.
Posted: 20 Jan 2017 | Premiered: 20 Jan 2017

TOPICS:  IT Management
IBM