Video: Customer Centric Transformation
sponsored by Alchemer
WEBCAST:
To architect a truly customer-centric transformation, you need to collect and analyze customer feedback to better understand where improvements can be made. Watch this brief video to learn about Alchemer, and how it can help make that process easier—so you can focus on creating the optimal CX.
Posted: 08 Feb 2021 | Premiered: Feb 8, 2021
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Customer experiences that clear away disruption
sponsored by ServiceNow
VIDEO:
The Belgian National Railways has worked with ServiceNow to transform into a process-driven company, enabling them to increase visibility of improvements they are making to the Belgian public. Learn more in this video.
Posted: 06 Nov 2020 | Premiered: 06 Nov 2020
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Powering public services with technology
sponsored by ServiceNow
VIDEO:
Technology has the power to transform the public sector, ultimately delivering better service to citizens. Join Alex Osborne, Senior Director for Public Sector, as he discusses the challenges and the opportunities with The Rt Hon Dr Liam Fox MP, former Secretary of State for International Trade and former Secretary of State for Defence.
Posted: 05 Nov 2020 | Premiered: 05 Nov 2020
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Streamline your Telco DX strategy
sponsored by ServiceNow
VIDEO:
Learn more about how ServiceNow's telecom product offerings can improve customer care, reduce operating costs, and fully engage with new network technology to drive critical enablers of business change.
Posted: 04 Nov 2020 | Premiered: 04 Nov 2020
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Take Personalization to the Next Level with Hyper-Personalization
sponsored by Progress Software Corporation Sitefinity
WEBCAST:
Watch this webinar to learn about hyper-personalization and how it can help take you existing strategy to the next level.
Posted: 04 May 2020 | Premiered: May 4, 2020
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Real-Time insights with SAP HANA
sponsored by HP & Intel®
VIDEO:
Technology has always played a considerable role in helping organizations manage data. However, with today's ever-increasing reliance on information-based operations and communications, organizations need to be on the cutting edge of data technology to stay ahead of the competition. Learn why by watching this video from HP and SAP HANA.
Posted: 16 Apr 2014 | Premiered: 16 Apr 2014
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HPE Social Enterprise Services
sponsored by Hewlett-Packard Enterprise
WEBCAST:
Social networks have revolutionized the way that today's customers gain information and make buying decisions. This brief video introduces a social enterprise service that enables your organization to effectively harness and exploit social information.
Posted: 07 Feb 2014 | Premiered: Dec 31, 2012
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Become a Social Business: Tap Into Social Data Insights
sponsored by IBM
WEBCAST:
Access the following webcast to uncover what you need to know to become a successful social business. Learn about the tools and techniques and how to properly use them to turn social data into the actionable insights you need to be competitive.
Posted: 09 Jan 2014 | Premiered: Jan 9, 2014
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Puzzling: Finding the Missing Pieces of your Customer Picture
sponsored by IBM
WEBCAST:
In this on-demand video, learn about the need for a complete customer view, and discover how the right big data and analytics tools can help you get there by giving you the power to predict customer behaviors, improve customer engagement, and more.
Posted: 27 Dec 2013 | Premiered: Sep 3, 2013
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Analytics that drive high impact customer-focused enterprises
sponsored by IBM
WEBCAST:
Join Rebecca Wormleighton, Product Marketing Manager, IBM, in this webcast as she artfully explains how to successfully leverage analytics across your customer service organization to build a customer focused enterprise.
Posted: 13 Dec 2013 | Premiered: Dec 13, 2013
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Webcast: Unlocking New Insights and Opportunities with Big Data
sponsored by IBM
WEBCAST:
In this exclusive webcast, learn how you can use big data to create new business value, maintain relevance, and achieve greater operational efficiency.
Posted: 05 Sep 2013 | Premiered: Aug 19, 2013
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Unlock the Value of Social Media Data
sponsored by Hewlett Packard Enterprise
WEBCAST:
Social media data is extremely valuable for businesses, but it doesn't mean anything if you don't have the right tools and processes in place to make sense of it all. In this resource, discover a new approach to business intelligence that responds to the unique analytic challenges of social media data.
Posted: 28 Jun 2013 | Premiered: May 31, 2012
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Introduction to Microsoft Dynamics CRM Online
sponsored by Microsoft
WEBCAST:
This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.
Posted: 09 Sep 2009 | Premiered: Sep 9, 2009
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Tips from the Trade – Competing on Web Analytics
sponsored by SAS
WEBCAST:
The online channel has been one of the more successful areas of business during these economic times, but most businesses are still behind when it comes to web analytics. Watch this webcast to also learn the overall best practices and the future needs within online analytics.
Posted: 20 Aug 2009 | Premiered: Aug 20, 2009
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Oracle Siebel CRM on Demand Analytics Demo
sponsored by Oracle Corporation
WEBCAST:
Predictive analysis can allow your company to make better business decisions, faster. Attend this Webcast to learn how you can gain a competitive edge with real-time Oracle Siebel CRM On Demand Analytics.
Posted: 30 May 2007 | Premiered: May 30, 2007
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