DEFINITION: The ATM Forum is an international non-profit organization formed with the objective of accelerating the use of ATM (Asynchronous Transfer Mode) products and services through a rapid convergence of interoperability specifications. In addition, the Forum promotes industry cooperation and awareness.
Tune into this video to examine an analytics-driven service management automation suite that takes advantage of machine learning to deliver a responsive and engaging experience. Its search-driven interface can accelerate agent productivity, reduce ticket volumes, and more.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines