BLOG: Today, it’s estimated that the average cost per hour of enterprise service downtime ranges from $50,000 to $5 million, with 25% of organizations reporting $300,000 to $400,000 in hourly costs. So, what can you do to minimize these costs and ensure that your services remain available? Dig into this article to learn more.

Posted: 23 Jan 2024 | Published: 23 Jan 2024

BLOG: As people and organizations continue to bring more of themselves to online spaces, it has become critical to be aware of the rising identity fraud problems that millions are facing each day. But, what exactly should you be on the lookout for? Browse this article to learn more.

Posted: 19 Jan 2024 | Published: 20 Jan 2024

BLOG: Today, more and more companies are turning to Microsoft Teams as they continue to leverage its flexibility to integrate PSTN calling, effectively transforming it into a UCaaS platform. However, many have found that this added feature is costly and can be complicated to set up

Posted: 22 Sep 2023 | Published: 22 Sep 2023

BLOG: Between the shortage of healthcare workers, the pandemic, and patient needs for digital experiences, today’s healthcare workers have their hands full. So, organizations need the resources, strategies, and technology to combat these challenges and meet expectations. Access this article to learn more.

Posted: 22 May 2023 | Published: 22 May 2023

BLOG: Today, over 1/3 of employees agree that they’d resign if working from home was no longer an option at their organization. This means that it’s critical to have the necessary tools to support effective remote work. But hybrid work planning can be tricky. How can you best support these work models? Access this article to discover more.

Posted: 12 May 2023 | Published: 12 May 2023

WHITE PAPER: Communication and collaboration are what bind your teams together. This means that it’s critical for your organization to have the technology and platforms to seamlessly connect your channels. Operator Connect solutions may be able to help. Browse this white paper to learn more.

Posted: 11 May 2023 | Published: 11 May 2023

EBOOK: Today, 80% of 911 calls are made from mobile devices, it can be difficult to pinpoint a caller’s location. So, how can emergency services revamp their telecom while ensuring their compliance with new E911 laws? Access this white paper to learn more.

Posted: 04 May 2023 | Published: 04 May 2023

BLOG: The hybrid work model is here to stay. Therefore, organizations encounter the challenge of optimizing their hybrid strategies. Read this article to access insights that can guide your own business’s efforts.

Posted: 04 May 2023 | Published: 04 May 2023

BLOG: The more distributed that workers are, the more complex it can be to keep them secure, connected and engaged. But, as the last few years have shown, remote and hybrid work are here to stay in many industries. Explore this article to learn how to better support your distributed workforce.

Posted: 04 May 2023 | Published: 04 May 2023

BLOG: For many organizations, Microsoft teams has become their primary medium for communication. This blog article explores the benefits you can receive by switching to Operator Connect and Teams for your organization. Read on to learn about Operator Connect, the value it can add to your tech stack, and how to find the right Operator Connect partner.

Posted: 04 May 2023 | Published: 04 May 2023

CASE STUDY: Yespark is a mobile app designed to simplify city parking. To enhance the customer experience, it needed a solution that would ensure a smooth, fast authentication process with minimal customer effort while keeping costs down. Read on to learn how Yespark was able to leverage Flash Call Verification to create a frictionless user experience.

Posted: 04 May 2023 | Published: 04 May 2023

BLOG: To combat cyberattacks, many users and organizations have turned to security measures such as multi-factor authentication to protect their digital identities, commerce, and institutions. But what’s so special about multi-factor authentication? Dig into this article to learn more.

Posted: 03 May 2023 | Published: 03 May 2023