BLOG: Today, many organizations are starting to leverage Rich Communication Services (RCS). But what exactly is RCS? How does it differ from SMS? What are the benefits of the two methods and which one may be best for your organization’s needs? Dig into this article to learn more.

Posted: 07 Jun 2024 | Published: 07 Jun 2024

BLOG: Despite advancements in digital security, nearly 20% of passwords worldwide are compromised each year. To combat this, many organizations have turned to adding more layers of authentication, including SMS verification. But what exactly is SMS verification? Browse this article to learn more.

Posted: 30 May 2024 | Published: 30 May 2024

WHITE PAPER: Gmail and Yahoo are changing email-sending requirements in 2024. Learn how to ensure your domain settings, unsubscribe links, and spam rates align with the new protocols to avoid getting blocked from major inboxes. Access the guide to understand the remediation steps.

Posted: 29 May 2024 | Published: 29 May 2024

WHITE PAPER: Today, the mobile messages you send to customers can get lost in the crowd. To combat this, many marketing leaders have sought out new ways they can make their messages more vibrant and interactive, ensuring these messages aren’t just seen, but interacted with. Browse this guide to learn more.

Posted: 23 May 2024 | Published: 23 May 2024

CASE STUDY: When this global food retailer began to struggle with the challenges that come with increasing sales over certain holiday seasons, they sought a way that they could create personalized, conversational customer experiences. Access this case study to learn more.

Posted: 22 May 2024 | Published: 22 May 2024

BLOG: Today, it’s reported that approximately 18.7 billion text messages are sent worldwide each day. However, despite the frequency with which messages are exchanged, very few actually understand the communication system and SMS itself. Browse this article to learn more.

Posted: 19 Dec 2023 | Published: 19 Dec 2023

BLOG: For companies specializing in package delivery, food services, or ride-sharing, customer and employee safety should be a top priority. So, what are the most effective ways you can ensure your user's privacy without hindering experiences on either end? Browse this article to learn more.

Posted: 02 Aug 2023 | Published: 02 Aug 2023

WHITE PAPER: 72% of IT decision-makers report that they didn’t feel as though their tech stack wasn’t prepared for the sudden switch to remote work, especially their voice communications systems. So, what are the best ways to future-proof your solutions? Access this guide to learn more.

Posted: 06 May 2023 | Published: 06 May 2023

EBOOK: Today, 80% of 911 calls are made from mobile devices, it can be difficult to pinpoint a caller’s location. So, how can emergency services revamp their telecom while ensuring their compliance with new E911 laws? Access this white paper to learn more.

Posted: 04 May 2023 | Published: 04 May 2023