All Research Sponsored By:Sabio

SMASHING SILOS & BUILDING BRIDGES
EBOOK: AI and automation are key parts of building responsive, valuable customer experiences—but implementation can be challenging, and mistakes can feel fatal. Access this short e-book to learn the 4 pillars of successful AI within your enterprise and discover how AI-augmented customer experiences are creating value around the world.
Posted: 16 Feb 2022 | Published: 17 Feb 2022

TOPICS:  .NET

Putting Your People First With Human Service
EBOOK: It’s more important than ever to make sure that your employees are being supported as their roles evolve. Download this eBook to learn how CX transformation is affecting contact center agents and get tips to ensure you’re putting your people first.
Posted: 15 Feb 2022 | Published: 15 Feb 2022

TOPICS:  .NET

Sabio Intent Capture and Analysis
VIDEO: With growing volumes of contact center customer interactions, many businesses aren't completely sure what type of support their customers need. Watch this video to learn more about the Intent Capture and Analysis solution from Sabio, which allows contact center teams to collect data and leverage insights to drive better customer outcomes.
Posted: 12 Feb 2022 | Premiered: 12 Feb 2022

TOPICS:  .NET

Sabio Service Advisor Mental Health and Wellbeing
VIDEO: Contact center agents are among the most scrutinized employees across an organization, and with a 20% attrition rate, it’s clear that this pressure is taking a toll. Watch this brief video to learn how Sabio’s employee monitoring solutions can help employers leverage data to support agent mental health and wellness, lowering attrition and absences.
Posted: 12 Feb 2022 | Premiered: 12 Feb 2022

TOPICS:  .NET

Sabio Airline - Leverage voice as a #digital channel
VIDEO: Watch this video to discover how Sabio Airline can help businesses deploy and integrate a conversational AI solution in the contact center to transform agent and customer experiences alike.
Posted: 10 Feb 2022 | Premiered: 11 Feb 2022

TOPICS:  .NET

Unlocking The Power Of Your Wfm Platform
RESOURCE: Many businesses are not utilizing their WFM platforms to their full potential. As these platforms have evolved over time, the new and advanced features are not being taken advantage of. Download this resource to learn how you can unlock the power of your WFM platform with Sabio WFM optimization.
Posted: 10 Feb 2022 | Published: 11 Feb 2022

TOPICS:  .NET

Mental Health Starts With Your Workplace, Not Your People
INFOGRAPHIC: Contact center agents are among the most scrutinized employees across an organization, and with a 20% attrition rate, it’s clear that this pressure is taking a toll. Download this infographic to discover how Sabio’s employee monitoring solutions can enable employers to support agent mental health, drive engagement, and more.
Posted: 09 Feb 2022 | Published: 10 Feb 2022

TOPICS:  .NET

Securing Cx Success
EBOOK: Explore this eBook to learn why delivering superior CX is crucial to business success, how you can build the right CX strategy & discover how, by partnering with Sabio, you can leverage 5 key drivers for CX acceleration.
Posted: 08 Feb 2022 | Published: 09 Feb 2022

TOPICS:  .NET

CX Industry we celebrate you
VIDEO: When the pandemic struck, CX professionals picked up the phone to keep people connected and solve everyday problems. At Sabio, they recognize the immeasurable value these professionals have delivered to society during the crisis. Watch this video to take a moment to celebrate the achievements of the CX industry over the past few years.
Posted: 08 Feb 2022 | Premiered: 09 Feb 2022

TOPICS:  .NET