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Intercom

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sponsored by Intercom
RESOURCE:Learn about Intercom’s Conversational Support Funnel and how you can get started with it in this blog post.
Posted: 22 Apr 2021 | Published: 22 Apr 2021
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TOPICS:  .NET

Key strategies to successfully scale your customer support team
sponsored by Intercom
WHITE PAPER:Companies with a rapidly increasing number of customers depending on their business should have one priority: scaling the customer support team. However, organizations have 3 options to choose from when considering how to scale. See which strategy works best in this report.
Posted: 22 Apr 2021 | Published: 22 Apr 2021
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TOPICS:  .NET

The support leader’s guide to personal, efficient human support
sponsored by Intercom
WHITE PAPER:As consumers demand increasingly fast, personalized, and efficient customer support, businesses have to determine what level of automation is appropriate in order to still keep the ever-important human touch. Read this guide to discover a proven framework for automating workflows and integrating humans with automation for the best possible CX.
Posted: 21 Apr 2021 | Published: 21 Apr 2021
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Improving the contact center experience: Technologies driving transformation
sponsored by Intercom
EGUIDE:Customer experience and IT leaders are in the hot seat for identifying business cases and selecting the best technologies for CX transformation initiatives. Explore some of the most influential technologies in the CX space, and tips for improving your customer service strategy in this expert guide.
Posted: 21 Apr 2021 | Published: 21 Apr 2021
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TOPICS:  .NET

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