All resources sponsored by:

Help Lightning

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How Remote Expertise Is Boosting Efficiencies In Field Service Organizations
sponsored by Help Lightning
CASE STUDY:Healthcare company, Siemens Healthineer, was looking for a better way for service experts to collaborate with field agents—without making a costly investment in new equipment. They found their answer in Help Lightning’s remote expertise solution. Read this case study to see how the solution is helping Siemens achieve their service goals.
Posted: 09 Apr 2021 | Published: 09 Apr 2021
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A Guide To Smart Kpi Tracking
sponsored by Help Lightning
WHITE PAPER:Explore how remote visual assistance technology supports some of the service industry’s leading KPIs to deliver on ROI, in this guide.
Posted: 08 Apr 2021 | Published: 08 Apr 2021
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‘The Ricoh Way’— Innovation In Merged Reality Service Delivery
sponsored by Help Lightning
CASE STUDY:Read this case study to see how working with Help Lightning has helped Ricoh improve service delivery and the overall customer experience.
Posted: 08 Apr 2021 | Published: 08 Apr 2021
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TOPICS:  CRM

Buyer’s Guide Toremotevisualassistancesoftware
sponsored by Help Lightning
WHITE PAPER:Remote visual assistance (RVA) software isn’t new, but it is more important than ever as customers shift their expectations from onsite service to remote support. Read this buyer’s guide to learn how you can navigate the market of nuanced RVA software options without being overwhelmed, overspending, or choosing a solution that isn’t right for you.
Posted: 07 Apr 2021 | Published: 07 Apr 2021
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