All resources sponsored by:

Alchemer

18 Matches
Empathetic Customer Experience - Changing the Thinking
sponsored by Alchemer
WEBCAST:Today’s enterprises are increasing technology investments that build an empathetic relationship with customers and create intimacy. Join industry experts Alan Webber, VP Customer Experience at IDC and David Roberts, CEO at Alchemer, as they discuss the importance of empathy in customer experiences, and how to improve your strategy.
Posted: 16 Apr 2021 | Premiered: Apr 16, 2021
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TOPICS:  CRM

The Links Connecting to Loyalty
sponsored by Alchemer
WEBCAST:One of the strongest assets a business can have is a loyal customer base—a base that doesn’t just renew business but believes in your brand and advocates for it. Watch this webinar to learn the multifaceted approaches that can build customer loyalty, ways you can measure this faith, and how this can improve the employee experience too.
Posted: 18 Feb 2021 | Premiered: Feb 18, 2021
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Empathetic Customer Experience - Changing the Thinking
sponsored by Alchemer
WEBCAST:Check out this webcast from Alchemer to hear VP of Customer Experience at IDC and CEO at Alchemer discuss how to build an empathetic relationship between customers and brands, the importance of technology in strengthening customer experience and driving business outcomes, and more.
Posted: 18 Feb 2021 | Premiered: Feb 18, 2021
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Video: How Will Customer Experience Change in 2021?
sponsored by Alchemer
WEBCAST:In this webcast from Alchemer, hear the company’s CEO, VP of Customer Success, and Director of Growth Marketing discuss their prediction for how customer experience will change throughout 2021. Access it here to learn 5 trends they have forecasted.
Posted: 18 Feb 2021 | Premiered: Feb 18, 2021
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Security White Paper Data Security Is Serious Business.
sponsored by Alchemer
WHITE PAPER:The digital landscape is constantly evolving – which necessitates changes and improvements to security tactics and controls. This white paper highlights the key tenets and capabilities of Alchemer’s information security program – read on to enhance your understanding.
Posted: 17 Feb 2021 | Published: 17 Feb 2021
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Loyalty & Retention. Not Synonyms.
sponsored by Alchemer
WEBCAST:Customer loyalty and retention are not the same—but they are inextricably linked. Loyalty is about the emotional relationship with a customer, while retention focuses on quantifying those relationships. Learn more about the differences between customer loyalty and retention, and get tips on mastering these initiatives, in this webinar.
Posted: 17 Feb 2021 | Premiered: Feb 17, 2021
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Activated NPS Solution
sponsored by Alchemer
DATA SHEET:If you’re struggling to generate actionable insights from Net Promoter Score (NPS) feedback, you’re not alone—many organizations do. Fortunately, using a feedback collection solution like, Alchemer, can help. Read this data sheet to learn about Alchemer and how it can help you increase NPS by up to 15%, improve renewal rates, and more.
Posted: 16 Feb 2021 | Published: 16 Feb 2021
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Four Winds Interactive Drives 10X Increase In Enps With Alchemer
sponsored by Alchemer
CASE STUDY:When Four Winds Interactive (FWI) set out to build a stronger, more people-focused company, they knew the first step was to start collecting better data. To help them do this, FWI turned to Alchemer. Download this case study to see how using Alchemer has enabled FWI to craft user-focused events, power more employee engagement, and more.
Posted: 12 Feb 2021 | Published: 12 Feb 2021
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E-Guide Becoming Customercentric
sponsored by Alchemer
EGUIDE:Becoming customer-centric is a major goal of many organizations today. But what exactly does that look like? Download this eGuide to explore the 5 steps that can help you become a customer-centric organization.
Posted: 12 Feb 2021 | Published: 12 Feb 2021
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Mozilla Gives Employees The Freedom To Solve Problems While Maintaining Enterprise Data Governance And Privacy
sponsored by Alchemer
CASE STUDY:In this case study, discover why Mozilla chose data collection platform Alchemer, and how its helped them gather customer feedback to improve experiences.
Posted: 12 Feb 2021 | Published: 12 Feb 2021
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Redefining Success For Voice Of The Customer Programs
sponsored by Alchemer
DATA SHEET:Check out this data sheet to learn the 5 steps of Alchemer’s Net Promoter Score (NPS) customer feedback program and discover the benefits it can bring to your business.
Posted: 12 Feb 2021 | Published: 12 Feb 2021
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Product Video Feedback
sponsored by Alchemer
DATA SHEET:Alchemer’s Video Feedback solution lets you collect video responses from your audiences, allowing you to see and hear from them personally. Customers can easily record their answers to your survey, adding a new dimension to your research. Learn more in this product overview.
Posted: 11 Feb 2021 | Published: 11 Feb 2021
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How CX will change in 2021
sponsored by Alchemer
WEBCAST:Digital transformation is having a dramatic effect on customer expectations. Watch this brief video to hear from experts at Alchemer as they discuss digital trends and how they’re shaping the future of CX.
Posted: 11 Feb 2021 | Premiered: Feb 11, 2021
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5 Steps To Becoming Customer-Centric
sponsored by Alchemer
DATA SHEET:Check out this infographic from Alchemer to explore the 5 steps to achieving customer centricity.
Posted: 09 Feb 2021 | Published: 09 Feb 2021
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Transform Your Business With Alchemer
sponsored by Alchemer
WHITE PAPER:Today, every organization collects feedback data — but very few act on it. This can be blamed—at least partially—on complex solutions that make it hard to gather actionable insights from data. Enter Alchemer. Learn about Alchemer and how it can help you consolidate and analyze feedback to improve the CX in this white paper.
Posted: 09 Feb 2021 | Published: 09 Feb 2021
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Professional Development And Research Institute On Blindness
sponsored by Alchemer
CASE STUDY:In the past, the Professional Development and Research Institute on Blindness (PDRIB) struggled to collect feedback from its users in an accessible way, resulting in lower quality data and decreased survey completion rates. Thankfully, things have changed. In this report, learn how PDRIB used Alchemer to make their surveys accessible for any user.
Posted: 08 Feb 2021 | Published: 08 Feb 2021
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Video: Customer Centric Transformation
sponsored by Alchemer
WEBCAST:To architect a truly customer-centric transformation, you need to collect and analyze customer feedback to better understand where improvements can be made. Watch this brief video to learn about Alchemer, and how it can help make that process easier—so you can focus on creating the optimal CX.
Posted: 08 Feb 2021 | Premiered: Feb 8, 2021
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Video: Alchemer Product Overview
sponsored by Alchemer
WEBCAST:When it comes to customer feedback, collecting it is only the first step. You then must analyze those insights to improve the overall CX. In this brief video, learn about Alchemer’s solution, and how it can help you better utilize feedback throughout the customer journey.
Posted: 05 Feb 2021 | Premiered: Feb 5, 2021
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