All resources sponsored by:

Noble Systems

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How to Improve Contact Center Culture & Boost Morale
sponsored by Noble Systems
EBOOK:In the contact center, the consequences of poor culture are greater, since it has a direct impact on the level of customer service that’s provided. Download this eBook to explore the effects of negative contact center culture, and steps you can take to boost morale and engagement.
Posted: 02 Sep 2020 | Published: 02 Sep 2020
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Financial Services and Gamification: Building Trust and Revenue
sponsored by Noble Systems
WHITE PAPER:Check out this white paper for a deeper look into the current state of the financial services industry, what gamification offers, how financial service firms benefit from gamification, how gamification can win over millennials, and more.
Posted: 01 Sep 2020 | Published: 01 Sep 2020
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Guide to Gamification Greatness
sponsored by Noble Systems
EBOOK:Check out this e-book to learn 10 best practices when developing a gamification strategy to achieve long-term success.
Posted: 03 Aug 2020 | Published: 03 Aug 2020
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Tuning Up Service Levels with WFM in the Contact Center
sponsored by Noble Systems
EBOOK:In this eBook, learn how using Workforce Management (WFM) tools in your contact center can help elevate customer service with smart forecasting, planning and scheduling.
Posted: 03 Aug 2020 | Published: 03 Aug 2020
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Buyer’s Guide To Contact Center Technology
sponsored by Noble Systems
EBOOK:Download this guide for tips that can help you determine if you’re ready for a new contact center technology solution and how to find the right partner for your needs.
Posted: 23 Jul 2020 | Published: 23 Jul 2020
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Fundamentals for a Modern Contact Center
sponsored by Noble Systems
EBOOK:In this eBook, learn how to bring your contact center in line with the needs of modern consumers so you don’t get left by the wayside.
Posted: 23 Jul 2020 | Published: 23 Jul 2020
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Learn From Every Customer Conversation
sponsored by Noble Systems
WHITE PAPER:Access this white paper to learn 5 ways that customers benefit from Conversation Analytics and discover implementation best practices to follow for success.
Posted: 22 Jul 2020 | Published: 22 Jul 2020
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