All resources sponsored by:

SearchUnify

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SearchUnify Helps Rubrik Scale its Customer Service Operations
sponsored by SearchUnify
CASE STUDY:Download this case study to learn about Rubrik’s experience implementing AI and NLP-powered search tool, SearchUnify, and how it helped them amp up case deflection by 20%.
Posted: 16 Mar 2020 | Published: 16 Mar 2020
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10 Key Considerations for Evaluating A Cognitive Search Solution
sponsored by SearchUnify
EBOOK:Cognitive search allows you to tap into all your organization’s content to find exactly what you need using advanced abilities like machine learning, NLP and more. But what should you look for when selecting a platform? Find out in this white paper
Posted: 13 Mar 2020 | Published: 13 Mar 2020
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SearchUnify’s Cognitive Search Solution for Salesforce
sponsored by SearchUnify
PRODUCT OVERVIEW:How could implementing AI-powered search into your Salesforce environment benefit you? Find out in this product overview, which explores SearchUnify’s cognitive search tool for Salesforce and the benefits you can achieve with it.
Posted: 12 Mar 2020 | Published: 12 Mar 2020
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Creating Seamless, Personalized Self-Service Experiences With AI
sponsored by SearchUnify
RESOURCE:Improving customer self-service is a great way to increase customer engagement and boost productivity. Read this resource to learn 4 essential elements that every customer support organization can incorporate into their self-service offerings to save customers time and keep them satisfied.
Posted: 11 Mar 2020 | Published: 10 Dec 2019
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Kronos Transforms Customer Support & Self-Service Experience with Searchunify
sponsored by SearchUnify
CASE STUDY:Kronos, a leader in workforce and human capital management, struggled to meet growing demands for scalability and faceted search. With the help of an AI-powered enterprise search solution, Kronos successfully deployed a cognitive search engine that allowed insight into deep analytics while improving customer self-service. Learn more in this guide.
Posted: 11 Mar 2020 | Published: 11 Mar 2020
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Cognitive Search for Better Self-Service: 10 Secrets No Vendor Will Tell You
sponsored by SearchUnify
EBOOK:Download this eBook to explore best practices - and secrets that no vendor tells you – about the end-to-end process of implementing AI-powered search and the benefits it can bring to your organization.
Posted: 10 Mar 2020 | Published: 10 Mar 2020
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Cognitive Search for Engaging Experiences on Your Community
sponsored by SearchUnify
PRODUCT OVERVIEW:SearchUnify is an AI-powered cognitive search platform that makes information from all your enterprise content sources easily accessible on your community, making it more engaging. Learn about it in this product overview, and see how it can help you provide a better search experience.
Posted: 10 Mar 2020 | Published: 10 Mar 2020
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Cognitive Search for Efficient & Personalized Customer Support
sponsored by SearchUnify
PRODUCT OVERVIEW:SearchUnify is an AI-powered cognitive search platform that makes data from all your enterprise content sources easily accessible, empowering your contact center agents to instantly resolve queries without leaving the support console. Download this product overview to learn more about it.
Posted: 09 Mar 2020 | Published: 09 Mar 2020
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How AI Is Powering the Next Generation of Support Agents
sponsored by SearchUnify
RESOURCE:When it comes to contact center agents, many support teams still rely on manual processes—preventing them from servicing customers in the most efficient, effective way. Luckily, AI and cognitive search can help. Learn how AI is powering the next generation of support agents in this blog post.
Posted: 09 Mar 2020 | Published: 09 Mar 2020
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The Definitive Guide to Boosting Intranet Adoption with Cognitive Search
sponsored by SearchUnify
EBOOK:Download this guide to explore some common reasons why intranets fail and how you can leverage cognitive search to tackle them for maximum adoption.
Posted: 06 Mar 2020 | Published: 06 Mar 2020
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Transform Customer Service With AI-Powered Discovery & Insights
sponsored by SearchUnify
CASE STUDY:When Idaptive wanted to take things to the next level by providing a more immersive and relevant support experience. They decided to implement a cognitive search tool by SearchUnify. Download this case study to learn about Idaptive’s experience and the benefits they’ve realized since implementation.
Posted: 06 Mar 2020 | Published: 06 Mar 2020
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The Support Leader’s Checklist to Making the Right Cognitive Search Investment
sponsored by SearchUnify
RESOURCE:In this blog post, learn about the benefits of adopting cognitive search, and the 6 things to look for in a possible solution.
Posted: 05 Mar 2020 | Published: 05 Mar 2020
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The Expert Guide to Picking a Search Provider for Salesforce Users
sponsored by SearchUnify
EBOOK:Download this white paper to learn about the benefits of integrating an AI-powered search tool into Salesforce to boost customer—and employee—satisfaction.
Posted: 05 Mar 2020 | Published: 05 Mar 2020
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Analyst Evaluation: How 12 Cognitive Search Vendors Compare
sponsored by SearchUnify
RESEARCH CONTENT:As legacy enterprise search technology becomes outdated and less effective, use of AI technologies such as natural language understanding will dictate which providers will lead the pack. Download this Forrester Wave report to see how 12 cognitive search providers—including Attivio, Coveo, Grazitti and more—measure up.
Posted: 04 Mar 2020 | Published: 04 Mar 2020
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Winning with Cognitive Search: The Kronos Digital Transformation Journey
sponsored by SearchUnify
WEBCAST:Kronos is dedicated to building digital journeys and empowering customers to self-serve potential problems. They took that philosophy a step further when they implemented AI-powered search by SearchUnify. Watch this webinar to learn how the cognitive search technology helped Kronos transform the self-service experience for customers and employees.
Posted: 04 Mar 2020 | Premiered: Mar 4, 2020
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Building Knowledge-First Organizations with Cognitive Search
sponsored by SearchUnify
RESOURCE:When knowledge sits in silos, and there’s no unified search strategy in place, organizations face a long list of challenges including missing documentation, inaccurate information, duplication, and more. Luckily, implementing AI-powered site search can mitigate some of those challenges. Read this blog post to learn how it can help you.
Posted: 03 Mar 2020 | Published: 03 Mar 2020
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