EvolveIP

WHITE PAPER:Identity and access management (IAM) has enabled IT professionals to maintain security at scale, allowing organizations to continue their digital transformations. In this white paper, take a closer look into the methods and facets that make up IAM, as well as how to integrate remote workers.

Posted: 07 Apr 2020 | Published: 07 Apr 2020

WHITE PAPER:Today’s environments have embraced SaaS offerings, realizing scalability and cost benefits. However, each additional SaaS provider adds another disparate system to the environment, potentially exposing security vulnerabilities. In this white paper, explore key considerations your security team should make when enabling remote workers.

Posted: 07 Apr 2020 | Published: 07 Apr 2020

WHITE PAPER:Use this guide to learn about hosted virtual desktops and desktop-as-a-service technology – and learn what questions you should be asking when deliberating between virtual desktop tech choices.

Posted: 28 Feb 2020 | Published: 28 Feb 2020

WHITE PAPER:In white paper, dive into the major considerations you’ll want to think through when looking to integrate Microsoft Teams with your phone system.

Posted: 26 Feb 2020 | Published: 26 Feb 2020

WHITE PAPER:What is your collaboration strategy for 2020? Chances are, your organization is one of the over 500,000 that rely on Microsoft Teams. Unfortunately, part of using Teams is dealing with the gaps that occur in Microsoft's PBX. Luckily, Evolve IP can help. Download this e-book to learn how you can integrate Teams and enterprise voice with Evolve IP.

Posted: 16 Jan 2020 | Published: 16 Jan 2020

RESOURCE:How do you know which call center software is best for you? To help you come to a decision, Evolve IP created a comparison chart that looks at Evolve’s own product, Fuze, 8x8, inContact and 4 more vendors. Download your copy today to explore which software is best for you.

Posted: 15 Jan 2020 | Published: 15 Jan 2020

RESOURCE:In this UCaaS comparison matrix, take a look at the top 12 UCaaS vendors in North America and cross check them with the most important qualities and features that you need.

Posted: 15 Jan 2020 | Published: 15 Jan 2020

CASE STUDY:Charitable Adult Rides and Services (CARS) is a non-profit that enables vehicle donations for charities. As they grew, their call center software became outdated and unintegrated. After searching around, they decided to upgrade with Evolve IP. Learn about CARS’ experience in this case study.

Posted: 14 Jan 2020 | Published: 14 Jan 2020

WHITE PAPER:What are the key elements you need for a successful omnichannel contact center? Find out in this checklist, which you can download and use to maximize the effectiveness of your strategy.

Posted: 14 Jan 2020 | Published: 14 Jan 2020

RESEARCH CONTENT:According to Gartner, CCaaS solutions are becoming the preferred deployment model for many contact centers in North America—a title that was previously held by on-premises contact centers. Download this Magic Quadrant report to assess 9 of the top vendors and their products to see why CCaaS has continued to be the popular choice.

Posted: 13 Jan 2020 | Published: 13 Jan 2020