All resources sponsored by:

InMoment

6 Matches
5 Priorities for Providing a Successful Customer Experience
sponsored by InMoment
WHITE PAPER:According to research from Digital Banking Report, financial services organizations must focus on 5 crucial CX priorities in order to meet the needs of their evolving clients—read this white paper to find out what they are.
Posted: 25 Oct 2019 | Published: 25 Oct 2019
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3 Rules for Choosing the Right Metrics to Track Your Customer Experience Success
sponsored by InMoment
WHITE PAPER:Many of today’s brands depend on data to help them better understand their customers, predict behavior, and make better business decisions. Because of this, CX has driven measurement and metrics to reach a whole new level. Read this white paper for 3 steps to help you choose the right metrics to measure your future CX success.
Posted: 25 Oct 2019 | Published: 25 Oct 2019
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EX Metrics: 5 Areas that Effectively Measure the Employee Experience
sponsored by InMoment
WHITE PAPER:Use this white paper for 5 key areas that can effectively be used to measure the employee experience, ensuring that your employees are finding the meaning and purpose that they desire.
Posted: 24 Oct 2019 | Published: 24 Oct 2019
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The 5 Steps to an ROI-Focused CX Program
sponsored by InMoment
EBOOK:Return on Investment (ROI) is the holy grail of customer, employee and market experiences. In this e-book, you will uncover the mysteries of the financial impact of experience programs and how you can implement and measure experience initiatives designed to deliver ROI. Plus, discover the 5 steps to an ROI-focused experience program.
Posted: 23 Oct 2019 | Published: 23 Oct 2019
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How Restaurant Brands Can Get Better Guest Feedback
sponsored by InMoment
EBOOK:Read this white paper to learn how to shift your approach to feedback with an eye on the future, and 3 steps to receive better customer feedback.
Posted: 22 Oct 2019 | Published: 22 Oct 2019
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2019 CX Trends Report
sponsored by InMoment
RESEARCH CONTENT:InMoment surveyed 1000 US consumer and brands to discover where both groups aligned or disconnected on a variety of customer experience (CX) topics—you can find the survey results here in this CX trends report.
Posted: 21 Oct 2019 | Published: 21 Oct 2019
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