All resources sponsored by:

Burwood

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The Evolving Contact Center: From Call Center to Customer Experience Center
sponsored by Burwood
WHITE PAPER:In this white paper, learn how to upgrade your contact center's capabilities through understanding and meeting the demands of the 21st century consumer. Explore the 3 stages of a successful contact center evolution, and review guiding principles for leveraging your customer service center.
Posted: 12 Jun 2019 | Published: 12 Jun 2019
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5 Managed Service Myths Debunked
sponsored by Burwood
WHITE PAPER:Learn how to separate the managed IT services facts from the fiction as five common managed service misconceptions are cleared up.
Posted: 03 Apr 2019 | Published: 03 Apr 2019
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Cloud Migration Best Practices Guide 2019
sponsored by Burwood
WHITE PAPER:Jump into this guide to walk through eight well-established, industry-standard best practices for cloud migration and adoption, designed to help your enterprise maximize its cloud investment and make deployment, security, and post-adoption management as easy as possible.
Posted: 29 Jan 2019 | Published: 29 Jan 2019
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Choosing the Right Path to SD-WAN Adoption
sponsored by Burwood
WHITE PAPER:If you are looking to adopt SD-WAN, the landscape of options can be dizzying. In this guide, discover 6 key questions to ask on the road to SD-WAN adoption to make sure your organization steers in the right direction.
Posted: 29 Jan 2019 | Published: 29 Jan 2019
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Three Essential Cloud Strategy Questions
sponsored by Burwood
WHITE PAPER:Discover the three essential questions your organization's cloud strategy should answer to determine the tactical value of its cloud usage, the actual OpEx costs, and more to ensure your enterprise isn't losing its grip.
Posted: 28 Jan 2019 | Published: 28 Jan 2019
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