All resources sponsored by:

LivePerson

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OUA Increases CSAT with LivePerson's Conversational AI
sponsored by LivePerson
CASE STUDY:Examine this short case study to learn how Open Universities Australia partnered with LivePerson to scale automation across channels, boosting customer satisfaction scores by 20% and improving lead generation with a bot that resulted in 250% ROI within the first six weeks of its launch.
Posted: 15 Jul 2021 | Published: 15 Jul 2021
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Proactive Messaging Playbook
sponsored by LivePerson
WHITE PAPER:In today’s digital world, traditional one-way marketing is losing its steam—conversion rates are dropping, and less than 3.3% of prospects actually convert into customers. However, with proactive two-way messaging powered by AI, customers are engaging more with brands than ever before. Explore how in this Proactive Messaging Playbook.
Posted: 15 Jul 2021 | Published: 15 Jul 2021
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TOPICS:  .NET

Expert Guide to AI-powered WhatsApp Commerce
sponsored by LivePerson
WHITE PAPER:As WhatsApp continues to dominate the world of messaging applications, it’s time to focus your efforts on leveraging automation, driving adoption, and building your opt-in base for WhatsApp Business. Download the Expert Guide to AI-Powered WhatsApp Commerce here to learn more.
Posted: 14 Jul 2021 | Published: 14 Jul 2021
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TOPICS:  .NET

The New Conversational AI Playbook for Social Media
sponsored by LivePerson
WHITE PAPER:When powered by conversational AI, brands can rediscover success with their customer engagement. Explore how to engage customers at a deeper level in this Conversational AI Playbook for Social Media. Download the playbook here.
Posted: 14 Jul 2021 | Published: 14 Jul 2021
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TOPICS:  .NET

Reinventing Retail: How tech is Changing the Face of Customer Service
sponsored by LivePerson
WHITE PAPER:According to LivePerson, 71% customers have abandoned online shopping carts worth up to $3.17 billion. Read on to see how better messaging experiences, artificial intelligence augmented processes, and integrated applications are transforming online retail and helping organizations overcome the novel challenges e-commerce presents.
Posted: 13 Jul 2021 | Published: 13 Jul 2020
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QR Codes are Having their Moment
sponsored by LivePerson
WHITE PAPER:The pandemic has accelerated QR code adoption, as even the most casual consumer has become familiar with using QR code menus, check-ins, tour guides, and more. Access this white paper to discover the top 5 breakthrough uses for QR codes and see how they can serve as simple, cost-effective customer engagement strategies for all companies.
Posted: 13 Jul 2021 | Published: 13 Jul 2020
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Consumer Preferences for Conversational Commerce
sponsored by LivePerson
WHITE PAPER:Access the results of this LivePerson survey to learn how customer trends and expectations around messaging are changing and discover how advanced messaging capabilities can help you attract a wide range of customers across the buying cycle.
Posted: 12 Jul 2021 | Published: 12 Jul 2021
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Travel Is Surging. Is Your Brand Ready?
sponsored by LivePerson
INFOGRAPHIC:Travel is surging post-COVID-19, is your brand ready? Explore findings on the increase in travel, and advice for preparing, in this infographic.
Posted: 02 Jul 2021 | Published: 02 Jul 2021
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TOPICS:  .NET

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