All resources sponsored by:

Netcall

5 Matches
Changing Expectations of Today's Consumers
sponsored by Netcall
RESOURCE:Explore 6 key factors and statistics to consider when striving to meet the high expectations of your customers.
Posted: 10 Jan 2018 | Published: 10 Jan 2018
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Buyer's Guide to Contact Centre Tech
sponsored by Netcall
RESOURCE:In this 24-page contact center buyer's guide, explore how you can make a more informed purchasing decision with insights on identifying specific pain points, presenting a strong business case, shortlisting the solutions, and more.
Posted: 10 Jan 2018 | Published: 10 Jan 2018
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Four ways IT can help build brand value
sponsored by Netcall
RESOURCE:Learn more about how customer behaviors can make or break a business, and the 4 factors that are shaping customer experiences.
Posted: 09 Jan 2018 | Published: 09 Jan 2018
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Contact Center Innovation
sponsored by Netcall
EBRIEF:Use this paper to help you start thinking about how you can leverage new innovations like AI and the IoT to transformation your contact center, and improve your customer experience strategies.
Posted: 08 Jan 2018 | Published: 31 Dec 2017
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Aligning Brand and IT Strategy For Business Advantage
sponsored by Netcall
EBRIEF:In this executive briefing, explore how having disconnected departments can create problems in your customer experience strategy, and how you can shift your company culture from siloed to being more focused on the customer.
Posted: 08 Jan 2018 | Published: 31 Dec 2017
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