All resources sponsored by:

Intrado

1 - 25 of 32 Matches
Intrado CX Mosaic Playbook
sponsored by Intrado
EBOOK:Mosaic by Intrado enables customers to converse dynamically and naturally—as they normally would— with an Intelligent Virtual Assistant that ‘understands’ dynamic human conversational dialogs. This playbook explains the value proposition that Mosaic delivers through its expansive functionality. Download your copy to learn more.
Posted: 22 Dec 2021 | Published: 23 Dec 2021
Get This Now

TOPICS:  .NET

Secure Payments: ChatGuard
sponsored by Intrado
DATA SHEET:Download this product overview to discover the key benefits of ChatGuard by Intrado, which enables e-commerce customers to make secure payments within an agent web chat session, reducing friction, boosting customer confidence, and increasing sales.
Posted: 22 Dec 2021 | Published: 23 Dec 2021
Get This Now

TOPICS:  .NET

A Partnership that Supports a Community in Crisis
sponsored by Intrado
CASE STUDY:Explore this case study to learn how a retail pharmacy partnered with Intrado to inform as many customers as possible about their mobile pharmacy trailer in preparation for a weather event, and discover how their proactive communications strategy enabled this pharmacy to turn an emergency into an opportunity to improve the customer experience.
Posted: 22 Dec 2021 | Published: 23 Dec 2021
Get This Now

TOPICS:  .NET

The “Pay by Text” Pay-off
sponsored by Intrado
CASE STUDY:Download this case study to learn how investing in technology that enables TV account customers to make payments via text message paid for itself more than 6 times over.
Posted: 22 Dec 2021 | Published: 22 Dec 2021
Get This Now

TOPICS:  .NET

Meet Mosaic
sponsored by Intrado
DATA SHEET:Explore this product overview to discover key benefits of Mosaic by Intrado, a cloud contact center management solution & learn how your business can leverage intelligent virtual assistants and digital messaging capabilities to deliver the flexible and personal experiences that customers expect today.
Posted: 22 Dec 2021 | Published: 22 Dec 2021
Get This Now

TOPICS:  .NET

Securing Payment and Improving Customer Satisfaction for Health Insurer
sponsored by Intrado
CASE STUDY:A contact center for a health insurer based out of Jacksonville, Florida noticed that their agents couldn’t maintain contact throughout the payment process. This led to a high volume of callers – patients – unable to complete payments. Read this case study to learn how Intrado helped the insurer turn things around.
Posted: 20 Dec 2021 | Published: 21 Dec 2021
Get This Now

TOPICS:  .NET

Helping Utility Customers Weather Hurricane Matthew
sponsored by Intrado
WHITE PAPER:Explore this white paper to learn how you can design an effective contact center strategy, and discover how an omnichannel framework with self-service capabilities can help you deliver superior customer experiences.
Posted: 20 Dec 2021 | Published: 21 Dec 2021
Get This Now

TOPICS:  .NET

Preparing Customers Before Disaster Strikes
sponsored by Intrado
CASE STUDY:Explore this case study to learn how a national retail pharmacy partnered with Intrado to reach as many customers as possible in preparation for a weather event, and discover how their proactive communications strategy enabled this pharmacy to turn an emergency into an opportunity to improve the customer experience.
Posted: 17 Dec 2021 | Published: 18 Dec 2021
Get This Now

TOPICS:  .NET

Moving Money Around the World in One IVR
sponsored by Intrado
CASE STUDY:Download this case study to discover how a global financial institution teamed up with Intrado to help their customers self-serve around the world, lowering overhead costs and driving customer satisfaction.
Posted: 17 Dec 2021 | Published: 18 Dec 2021
Get This Now

TOPICS:  .NET

Optimizing Self-Service For Financial Services Customers
sponsored by Intrado
CASE STUDY:Explore this case study to discover how a financial services company improved the user experience during money transfers made by phone and across web touchpoints by partnering with Intrado to analyze their call volume and implement an automated IVR option that led to a jump in self-service success, savings in agent costs, and more.
Posted: 16 Dec 2021 | Published: 17 Dec 2021
Get This Now

TOPICS:  .NET

The Inner Circle Guide to Fraud Reduction & PCI Compliance
sponsored by Intrado
ANALYST REPORT:Read this report looking at PCI DSS compliance, issues around customer identity verification and authentication and how they impact an organization’s ability to prevent fraud.
Posted: 16 Dec 2021 | Published: 17 Dec 2021
Get This Now

TOPICS:  .NET

Customer Survey Overview
sponsored by Intrado
DATA SHEET:Download this data sheet to discover how Intrado’s Customer Survey can help you collect, analyze, and leverage customer data to better serve customer interests, maximize retention, and positively impact the bottom line.
Posted: 15 Dec 2021 | Published: 16 Dec 2021
Get This Now

TOPICS:  .NET

Mobile Number Verifications and TCPA
sponsored by Intrado
DATA SHEET:The Telephone Consumer Protection Act (TCPA) requires that companies have express written consent to contact their customers via mobile numbers. Download this service overview to learn how you can ensure your company is compliant and protected against hefty financial penalties.
Posted: 14 Dec 2021 | Published: 15 Dec 2021
Get This Now

TOPICS:  .NET

Secure Payments: CallGuard Overview
sponsored by Intrado
DATA SHEET:Download this data sheet to discover how CallGuard powered by Eckoh can help you ensure your contact center remains secure and learn how their flexible solution minimizes the exposure of customer payment information.
Posted: 14 Dec 2021 | Published: 15 Dec 2021
Get This Now

TOPICS:  .NET

Mosaic: Conversational AI for Banking & Financial Services
sponsored by Intrado
INFOGRAPHIC:Download this product overview to learn how Mosaic Conversational AI can help your financial service organization drive superior customer self-service and streamline contact center operations to meet business demands without raising costs.
Posted: 13 Dec 2021 | Published: 14 Dec 2021
Get This Now

TOPICS:  .NET

e-Wallet Payments
sponsored by Intrado
RESOURCE:Download this product overview to discover 6 key business benefits of e-Wallet Payments powered by Eckoh, learn how their solution works, and find out if it’s right for your business.
Posted: 13 Dec 2021 | Published: 14 Dec 2021
Get This Now

TOPICS:  .NET

Mosaic. Did you know?
sponsored by Intrado
CASE STUDY:Download this collection of client use case examples to discover how Mosaic by Intrado can enable organizations across banking, utilities, healthcare, and more to engage customers across communication channels and leverage data more efficiently.
Posted: 13 Dec 2021 | Published: 14 Dec 2021
Get This Now

TOPICS:  .NET

Syn-Apps Revolution Notification Platform
sponsored by Intrado
DATA SHEET:Efficient and reliable communication is critical to all organizations but can be challenging to achieve. Syn-Apps Revolution helps organizations solve this challenge with its unified notification platform that reaches people across disparate communication systems to ensure everyone receives the right message. Download this brief to learn more.
Posted: 06 Apr 2021 | Published: 06 Apr 2021
Get This Now


E911 Solutions for Microsoft Teams
sponsored by Intrado
DATA SHEET:Intrado Life & Safety builds E911 solutions that enable enterprises to locate and route 911 calls, keeping employees safer by delivering the call and caller’s location information to the correct emergency assistance. Download this brief to learn more about Intrado’s E911 solutions and how they integrate with Teams and Skype for Business.
Posted: 06 Apr 2021 | Published: 06 Apr 2021
Get This Now


911 for UCaaS Providers
sponsored by Intrado
WHITE PAPER:As UCaaS grows in popularity, companies are discovering that maintaining current 911 capabilities may be more challenging than expected. Download this data sheet to view a solution optimized for E911, compliant with all major IP-PBX platforms for E911 integration and interoperability.
Posted: 05 Apr 2021 | Published: 05 Apr 2021
Get This Now

TOPICS:  E911

Assessing Your Enterprise's 911 Capabilities
sponsored by Intrado
RESOURCE:Whenever you make a change to your enterprise communications network, you potentially impact – sometimes critically – your ability to provide 911 support for your users. In this brief, assess your enterprise’s 911 capabilities to ensure you have adequate protection in place.
Posted: 05 Apr 2021 | Published: 05 Apr 2021
Get This Now


End-to-End 911 Solutions for VoIP and Unified Communications
sponsored by Intrado
CASE STUDY:If your enterprise is implementing (or has implemented) VoIP and UC, then you must ensure that you have proper 911 support for whichever platform(s) you use to avoid reputational harm and, more importantly, compliance issues. Download this data sheet to learn how to automate and simplify E911 for Avaya, Cisco, Microsoft and more.
Posted: 02 Apr 2021 | Published: 02 Apr 2021
Get This Now

TOPICS:  E911

Comparing PS-ALI and VPC Solutions for Enterprise E911
sponsored by Intrado
WHITE PAPER:In this white paper, compare PS-ALI (Private Switch Automatic Location Identification) and VPC (VoIP Positioning Center) solutions to help determine the E911 service that best suits your needs.
Posted: 02 Apr 2021 | Published: 02 Apr 2021
Get This Now

TOPICS:  IP Telephony

Solving 911 Location Challenges at Work, School, Home and Beyond
sponsored by Intrado
WHITE PAPER:When emergencies arise, the convenient way to contact 911 may be to use a wireless device, or a phone connected to a MLTS system. Unfortunately, these do not deliver the same level of location precision as traditional landlines. In this white paper, learn how Intrado is solving this location issue to help first responders.
Posted: 02 Apr 2021 | Published: 02 Apr 2021
Get This Now


E911 Solutions for Cisco Unified Communications Manager
sponsored by Intrado
WHITE PAPER:Enterprises that implement unified communications technologies must be wary of the fact that emergencies can occur. You must have proper 911 support for whichever platform(s) you use to avoid personal, legal, financial and reputational harm. Download this white paper to learn how to simplify E911 for Cisco Jabber & Webex Teams.
Posted: 01 Apr 2021 | Published: 01 Apr 2021
Get This Now

TOPICS:  E911

1 - 25 of 32 Matches
Page: 2 

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific websites, magazines and events.

Definitions:

All Rights Reserved, Copyright 2000 - 2022, TechTarget | Read our Privacy Statement  | Do Not Sell My Personal Info  | Cookie Preferences