All resources sponsored by:

Intrado

13 Matches
Seven Critical Success Factors For Your Cloud Voice Strategy
sponsored by Intrado
WHITE PAPER:With time, a move to cloud voice is becoming more and more essential. Even before the world went remote, analysts were predicting an explosive growth in cloud communications. Now, you must ready your employees for the future of work. Take in this white paper outlining 7 critical success factors to implementing cloud voice.
Posted: 19 Mar 2021 | Published: 19 Mar 2021
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Five Key Steps To Securely Connect Your Remote Workforce
sponsored by Intrado
WHITE PAPER:After the initial scramble to enable employees to stay safe by working from home, companies are now able to take stock of the situation and address any security gaps. In this white paper, uncover 5 key steps to help you create a long-term sustainable plan for secure remote working.
Posted: 18 Mar 2021 | Published: 18 Mar 2021
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Abzena Moves Its Unified Communications And Collaboration To The Cloud
sponsored by Intrado
CASE STUDY:After Abzena experienced a number of outages with their on-premises communications solution, they made the decision to move to the cloud. In this case study, learn why Abzena decided to partner with Intrado and uncover the benefits they saw after moving to the cloud.
Posted: 18 Mar 2021 | Published: 18 Mar 2021
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Eight Cloud Communications Trends To Watch In 2021
sponsored by Intrado
WHITE PAPER:What does 2021 have in store for IT departments? Will it be the year that cloud communications finally breaks through? Or will restricted budgets hold back innovation? In this report, find out the answers to these questions and uncover 8 predictions for cloud communications in 2021.
Posted: 17 Mar 2021 | Published: 17 Mar 2021
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Five Key Steps to Securely Connect your Remote Workforce
sponsored by Intrado
WHITE PAPER:The overnight shift from on-site to remote work environments has led to a mass adoption of video collaboration tools and applications. However, many companies took a “connectivity first” approach, exposing their organization to a host of new security risks. Stay safe – read these 5 steps to securely connecting your remote workforce.
Posted: 18 Dec 2020 | Published: 18 Dec 2020
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Seven Critical Success Factors for your Cloud Voice Strategy
sponsored by Intrado
WHITE PAPER:With time, a move to cloud voice is becoming more and more essential. Even before the world went remote, analysts were predicting an explosive growth in cloud communications. Now, you must ready your employees for the future of work. Take in this white paper outlining 7 critical success factors to implementing cloud voice.
Posted: 17 Dec 2020 | Published: 17 Dec 2020
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Meeting the Unified Communications Challenge
sponsored by Intrado
WHITE PAPER:Midsize companies face special challenges when it comes to meeting the communications needs of their employees and customers. However, UCaaS can level the playing field. In this white paper, learn more about UCaas and Intrado’s UCaaS for midsize companies.
Posted: 09 Jun 2020 | Published: 09 Jun 2020
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Why Service Design is the Key to Delivering Outstanding Customer Experiences
sponsored by Intrado
WHITE PAPER:Learn about the key role service design plays in delivering outstanding customer experiences, and how to get started in this white paper.
Posted: 04 Jun 2020 | Published: 04 Jun 2020
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Intrado Expert Guide To Customer Journey Mapping
sponsored by Intrado
WHITE PAPER:Open this guide to learn how to effectively map your customers’ journeys from your customers’ points of view, as well as deliver customer experiences that engage with customers at the most critical times in their journeys.
Posted: 03 Jun 2020 | Published: 03 Jun 2020
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Why Emotional Connections Are Vital to Delivering Outstanding Customer Experiences
sponsored by Intrado
WHITE PAPER:Read this white paper to explore research surrounding the impact of emotional connections on good customer experiences, and get tips on establishing these connections with your customers.
Posted: 03 Jun 2020 | Published: 03 Jun 2020
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The Game Plan for Omnichannel Customer Service
sponsored by Intrado
WHITE PAPER:Download this white paper for expert insights and practical suggestions on how to design an effective contact strategy based on modalities (voice, text, video) and engagement options (live assistance, self service, proactive service).
Posted: 03 Jun 2020 | Published: 03 Jun 2020
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Features of Video Conferencing Evolve to Meet Demand
sponsored by Intrado
EGUIDE:Enterprise video conferencing is an important collaboration tool for organizations, especially during this time. Increased demand for video has changed much about the features of video conferencing and its delivery. In this e-guide, dive into the evolution of video conference.
Posted: 06 May 2020 | Published: 04 May 2020
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How UC Can Help Remote Workers Stay Connected
sponsored by Intrado
EGUIDE:Maintaining business continuity in times of crisis requires following remote work best practices that provide a consistent experience and keep employees productive. These best practices often take advantage of mobile-first applications and incorporates video communications. In this e-guide, learn how to create a successful UC mobility strategy.
Posted: 05 May 2020 | Published: 04 May 2020
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