All resources sponsored by:

Intrado

14 Matches
Hoot Meetings Security Whitepaper
sponsored by Intrado
WHITE PAPER:As organizations unlock the true potential of meeting over the web, they need to be confident that their content and information is protected. In this white paper, learn how security controls are effectively used to protect organizations using Hoot Meetings.
Posted: 23 Nov 2020 | Published: 23 Nov 2020
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Business Continuity Planning: Remote Working Myth Buster
sponsored by Intrado
WHITE PAPER:As business priorities shift and evolve, misinformation about remote working can seep in. This report evaluates the 10 most pervasive remote work myths circulating today. Download the report to learn how to debunk each myth with an action checklist.
Posted: 23 Jul 2020 | Published: 23 Jul 2020
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TOPICS:  Remote Offices

UCaaS: Making Connections That Drive Business Value Through Collaboration
sponsored by Intrado
WHITE PAPER:Most organizations still don’t have what they need to foster seamless communications. This is where unified communications in the cloud, also known as UCaaS, comes in. Learn about the critical features of capabilities UCaaS offers in this report.
Posted: 23 Jul 2020 | Published: 23 Jul 2020
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The Future of Enterprise Collaboration
sponsored by Intrado
WHITE PAPER:Access this white paper to read Rob Bellmar, Co-Present of Intrado Enterprise Collaboration speak about the biggest concerns around unified communications and discover how Intrado can help through 4 key dimensions.
Posted: 22 Jul 2020 | Published: 22 Jul 2020
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Intrado Guide: Creating Customer Personas
sponsored by Intrado
WHITE PAPER:While you may be familiar with customer segments, many are less familiar with customer personas. While a segment will list simple demographic information, personas are more in-depth pictures of clients: what their desires, needs, emotions and more are. Read on to learn how to cultivate and use customer personas.
Posted: 22 Jul 2020 | Published: 22 Jul 2020
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From an On-Prem Contact Center to a Cloud-Based one in 19 hours
sponsored by Intrado
WEBCAST:For one client, contact center provider, Intrado, replaced their entire physical call center with a cloud-based virtual one in just 19 hours. Learn about the transformation in this brief video.
Posted: 23 Jun 2020 | Premiered: Jun 23, 2020
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Remote Work Best Practices: Emphasize UC Collaboration Tools
sponsored by Intrado
EGUIDE:To maintain business continuity for employees and keep them productive, organizations should consider 2 best practices. In this e-guide, take an in-depth look at these 2 best practices.
Posted: 09 Jun 2020 | Published: 09 Jun 2020
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Meeting the Unified Communications Challenge
sponsored by Intrado
WHITE PAPER:Midsize companies face special challenges when it comes to meeting the communications needs of their employees and customers. However, UCaaS can level the playing field. In this white paper, learn more about UCaas and Intrado’s UCaaS for midsize companies.
Posted: 09 Jun 2020 | Published: 09 Jun 2020
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Why Service Design is the Key to Delivering Outstanding Customer Experiences
sponsored by Intrado
WHITE PAPER:Learn about the key role service design plays in delivering outstanding customer experiences, and how to get started in this white paper.
Posted: 04 Jun 2020 | Published: 04 Jun 2020
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Intrado Expert Guide To Customer Journey Mapping
sponsored by Intrado
WHITE PAPER:Open this guide to learn how to effectively map your customers’ journeys from your customers’ points of view, as well as deliver customer experiences that engage with customers at the most critical times in their journeys.
Posted: 03 Jun 2020 | Published: 03 Jun 2020
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Why Emotional Connections Are Vital to Delivering Outstanding Customer Experiences
sponsored by Intrado
WHITE PAPER:Read this white paper to explore research surrounding the impact of emotional connections on good customer experiences, and get tips on establishing these connections with your customers.
Posted: 03 Jun 2020 | Published: 03 Jun 2020
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The Game Plan for Omnichannel Customer Service
sponsored by Intrado
WHITE PAPER:Download this white paper for expert insights and practical suggestions on how to design an effective contact strategy based on modalities (voice, text, video) and engagement options (live assistance, self service, proactive service).
Posted: 03 Jun 2020 | Published: 03 Jun 2020
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Features of Video Conferencing Evolve to Meet Demand
sponsored by Intrado
EGUIDE:Enterprise video conferencing is an important collaboration tool for organizations, especially during this time. Increased demand for video has changed much about the features of video conferencing and its delivery. In this e-guide, dive into the evolution of video conference.
Posted: 06 May 2020 | Published: 04 May 2020
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How UC Can Help Remote Workers Stay Connected
sponsored by Intrado
EGUIDE:Maintaining business continuity in times of crisis requires following remote work best practices that provide a consistent experience and keep employees productive. These best practices often take advantage of mobile-first applications and incorporates video communications. In this e-guide, learn how to create a successful UC mobility strategy.
Posted: 05 May 2020 | Published: 04 May 2020
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