All resources sponsored by:

Twilio

12 Matches
The Roadmap to Building Consumer Trust
sponsored by Twilio
WHITE PAPER:How can companies continue to build trust and lean into delivering meaningful, differentiated experiences for their customers amid a pandemic? Find out in Twilio’s latest eBook, which explores key tenets on the future of customer engagement and how companies can leverage digital transformation to build strong customer relationships.
Posted: 23 Sep 2020 | Published: 23 Sep 2020
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COVID-19 Digital Engagement Report
sponsored by Twilio
EBOOK:To better understand the pandemic’s effects on businesses, Twilio, a leading cloud communications and customer engagement platform, surveyed 2,569 enterprise decision makers in the US, UK, Germany, and 6 other countries. Review their findings in this eBook.
Posted: 22 Sep 2020 | Published: 22 Sep 2020
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2020 Guide to Customer Messaging
sponsored by Twilio
EBOOK:This e-book is meant for organizations who wish to communicate relevant, personalized, and timely information through their customers’ preferred messaging channel: from arrival alerts to support chat and much more. Access it here to learn the best practices to help your business messaging exceed customer expectations.
Posted: 30 Jul 2020 | Published: 30 Jul 2020
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Business Messaging Roadmap
sponsored by Twilio
EBOOK:Access this e-book to learn 9 characteristics to look for in a cloud-based messaging provider.
Posted: 30 Jul 2020 | Published: 30 Jul 2020
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The Rising Cost of Fraud
sponsored by Twilio
EBOOK:Access this e-book to learn how fraud is typically committed, what businesses are doing about it, and how phone-number verification can help stem losses caused by widespread fraud.
Posted: 30 Jul 2020 | Published: 30 Jul 2020
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Using SMS and Email to Engage Your Customers in 2020
sponsored by Twilio
WHITE PAPER:Access this e-book to learn 6 SMS best practices as well as common SMS mistakes to avoid, companies already using SMS with email, and much more.
Posted: 29 Jul 2020 | Published: 29 Jul 2020
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Strategies for building customer engagement during COVID-19
sponsored by Twilio
EBOOK:Access this e-book to learn 5 strategies to build trust and engagement during emergencies and observe the role of technology in the era of remote working.
Posted: 29 Jul 2020 | Published: 29 Jul 2020
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Blueprint for Mobile Customer Notifications
sponsored by Twilio
WHITE PAPER:While people are ready and willing to receive notifications from the businesses they rely on, few businesses get this right. Read this white paper to learn how to send relevant notifications that will keep your customers engaged, happy, and ready to spend.
Posted: 28 Jul 2020 | Published: 28 Jul 2019
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Three Factors Shaping the Future of Enterprise Contact Centers
sponsored by Twilio
WHITE PAPER:The contact center has slowly but surely covered almost every aspect of the customer experience. Right now, 3 factors are driving even more change for enterprise contact centers. Explore the 3 factors in this guide.
Posted: 28 Jul 2020 | Published: 28 Jul 2020
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Playbook for a Modern IVR
sponsored by Twilio
EBOOK:Check out this e-book to read about the 5 step modern IVR playbook, learn the benefits that they can lead to, and discover a unified solution that makes building an IVR system easier than ever.
Posted: 27 Jul 2020 | Published: 27 Jul 2020
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Delivering Effortless Customer Engagement in Retail
sponsored by Twilio
WHITE PAPER:Download this eBook to explore research on the state of retail, and tips for delivering the connected experience that customers expect.
Posted: 19 Jun 2020 | Published: 19 Jun 2020
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Creating Consumer Impact in Retail
sponsored by Twilio
WHITE PAPER:When customers engage with brands, they prioritize two things: Convenience and customization. The growing number of touchpoints is complicating the customer journey. In this white paper, learn about a flexible but one-to-one communication strategy can reduce complexity while delivering quality experiences.
Posted: 18 Jun 2020 | Published: 18 Jun 2020
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